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U.S. Auto Credit Customer Service Phone, Email, Contacts

U.S. Auto Credit
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www.usautocreditcorp.com

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U.S. Auto Credit Reviews 16

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U.S. Auto Credit I dont even want to get them 1 start because they are such a crappy company

I dont even want to get them 1 start because they are such a crappy company. They dont care about customers, all they worry about is getting money from you. They are extremely rude and dont care how they talk. Due to covid my husband and I lost our jobs. We recently went back to work and have not gotten a paycheck yet. They said we had to pay the full $300 or we lose the car. We just started our jobs.

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C. Botsford
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This a fraudulent company that uses small dealerships to sell subprime loans to new or bad credit buyers. They do not care how the dealer commits forgeries on the application to get excessive credit fees payed directly to the dealer unknown to innocent buyers. They have placed thousands of innocent buyers in a horrible credit position. The actual General Counsel lies in court to protect this illegal acitivities and mishandling of loan which over 80% end up in judgement to the innocent buyers. A class action suit should be the way to handle this frivolous company. I purchased a car from a buy here pay here and they sold the loan unknown to me to this company adding a $10,000 finance fee. I went to the dealer and they said they had the right to sell loan. The dealer then changed name and in turn my vehicle was repossed after paying over *** I. Interest and fees. They took me to court and the judge did not care about anything I had to say in my defense. A judgment is now placed on me for an additional $10,000 after they took the car 3 years ago. I am devastated and sad that this judicial system fails abused consumers. I can only pray that God Sheds light into an attorney and get a class action suit on this company. Signed an innocent buyer.

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C. Mayer
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The customer service is very poor and the representatives are extremely rude. Also they're payment statements are incorrect.So keep track of your payment yourself.And of you are past your 10 days or a month behind due to mechanical issues they call you all times of day and are all very rude.This company should be shut down beware.

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L. Ratke
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Just terrible, worse company, worse credit company to deal with! If I could give 0 stars I definitely would. If your car dealer sells your loan to them do all you can to cancel said contract or get ready to pay way more and be hassled everyday from them if your 1 day late on a payment, most of the 2-3 calls a days, morning, afternoon and late at night, what company calls their customer at ***? Just terrible, they need to be shut down

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T. Lang
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I would rate this company ZERO stars if I could. I sent a certified check to pay my vehicle loan off with my hard earned saved cash in the amount of $6,092.90 on January 2, 2022 after calling US Auto Credit in December to request a payoff balance of my *** Escape. I was told by the US Auto Credit representative that I had to make this final payment via a certified check or via *** Money Gram. As I didn't want to walk $6,092.90 cash in hand into a *** to pay via Money Gram, I elected to contact my bank USAA to request a certified check in the full amount to be sent overnight to US Auto Credit. On January 6, 2022, I received notification that my payment was received and applied to my US Auto Credit account. On today, January 21, 2022 at 12:10p CST I contacted US Auto Credit to check the status of my title. Upon verifying my credentials, I was informed that my title was sent to my bank claims department as a total loss! My VEHICLE WAS NOT INVOLVED IN AN ACCIDENT AND NOT LOSS! Why would US Auto Credit sent my title to my bank, is unbeknownst to me, but I am utterly ***, by this error! This is horrible service! How do you send my title to my bank when I AM THE ONE THAT SEND YOU THE MONEY! How do I maintain trust in a company that sends my title to wherever the h*** they want to send it, when incidents of such occur. I would NOT refer this company to my dog, if I had a dog and dogs drove cars! Being TOTALLY DISSATISFIED is an understatement!

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U.S. Auto Credit I would have given them 0 stars if I could

I would have given them 0 stars if I could. The customer service during my last encounter was the worst ever in my life with any company. They are completely happy with making the customer suffer because they fail to communicate or return phone calls. I have been a customer for 3 years and I cant wait to pick my car up so I can be done talking to them. They are a sad excuse for a company and don't care about the customers.

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M. Mraz
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I got a car and was told that the car was financed through them. they never attempted to reach out to me. I was told that they would call and I would receive a welcome letter and will be asking me questions about my job history and living situation. Again they never contacted me I was told the next day that I wasn't even financed due to lack of paperwork and my pay stubs were not valid. Before I left the dealership I was told that everything looked good everything went through and even the amount that I was approved for. Unfortunately I was accused for fraud. Apparently my paycheck stubs looked fake so that's why they backed out on the deal. I was only giving them what I was provided from my job as proof of income. I feel like if they had any questions or concerns they could reach out to the job and the job could fax any other information that was needed at the time. I will avoid this company at all costs and I will never do business with them ever in life.

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L. Spinka
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I told them I was going to pay my car off when I got my taxes and I was unable to pay the full amount each month do to trying to get back and forth to work do to my car needing a motor. They said they will work with me. They came and pulled the car weeks before my money came and sold it for 500 with my bal being right at *** then want to charge me *** on my credit and continue to and money on to that each month and putting it on my credit. I don't think that is right so you telling me the car was only Worth 500 but you want to keep charging me each month for something you took back and sold for way less than what I owe. You could have just left it with me and let me pay it off. Low down and God see all that you do and you will not be blessed for how you are treating Gods people.

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V. Doyle
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I would have given them 0 stars if I could. The customer service during my last encounter was the worst ever in my life with any company. They are completely happy with making the customer suffer because they fail to communicate or return phone calls. I have been a customer for 3 years and I cant wait to pick my car up so I can be done talking to them. They are a sad excuse for a company and don't care about the customers.

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T. Homenick
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I dont even want to give them 1 star I was extremely mad that the finance company I had sold my account to them without consulting with me first idk how this company is even in business

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U.S. Auto Credit The absolute worse company ever and so unprofessional and rude

The absolute worse company ever and so unprofessional and rude. If I could give negative stars, they would have about a negative. And then to make matters worse with everything else going on with this pandemic, people are out of work and US Auto Credit is calling worrying folks about a car payment. Instead doing what other car finance companies are doing, as in charging no late fees or penalties or even deferring the payments.

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A. Daniel
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Worst car place ever. Got a horrible loan! Moved to this awful place and these people are rude! My loan was 5 years. And they got me for 6 . On almost 25% interest! Do not shop here!

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J. Okuneva
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I was treated unfairly and tried to rectify problems that were not my fault. I was told untruths from the time I noticed I was apart of this company. I provided documentation to prove my case. Instead, I was told an untruth again and instead of fixing they hurt my credit score for something they have proof of. They benefited themselves and how can a company do this without consequences?

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S. Carter
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I dont even want to get them 1 start because they are such a crappy company. They dont care about customers, all they worry about is getting money from you. They are extremely rude and dont care how they talk. Due to covid my husband and I lost our jobs. We recently went back to work and have not gotten a paycheck yet. They said we had to pay the full $300 or we lose the car. We just started our jobs.

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L. Monahan
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If I could give 0 ? I would. The worst place to ever do business with. I wouldn't recommend my dog here.

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U.S. Auto Credit Just terrible, worse company, worse credit company to deal with!

Just terrible, worse company, worse credit company to deal with! If I could give 0 stars I definitely would. If your car dealer sells your loan to them do all you can to cancel said contract or get ready to pay way more and be hassled everyday from them if your 1 day late on a payment, most of the 2-3 calls a days, morning, afternoon and late at night, what company calls their customer at ***? Just terrible, they need to be shut down

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A. Lind
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I've just paid off sorry car I got from them now I'm sueing them do to harass her phone calls that I made to them see what people don't realize is that you can tell them do not contact you by phone anymore send the appropriate letters and they will have to stop calling you they thought that they can still call you which they was wrong so I sue them and I want so I owe them $1,000 on the card that was left I ended up not paying them the rest of the thousand dollars and I want to settlement from them and they put it on my credit it's paid off they are a predatory lending company with unprofessional people who work for them I advise anybody to never buy a car that is being financed through them they are horrible I will give them 16 negative Stars if I could

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N. Carter
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Bought out my loan and now wont send me the proper paper work for me to obtain my title. I have been fighting with them for over a year and have got no where. I am filing to take them to court!

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U.S. Auto Credit Made a payment on Nov

Made a payment on Nov. 30th 2020. I deduced it by $75 so I could buy Christmas presents. Monthly payments are $299.57. They called me on Dec. 7th to say I was late and when could I pay. I responded, "The 31st I can give you the $75 plus the monthly $299.57". They said they could only give me until Dec. 18th. That's fine, my crap will be out of the car on the 15th. I've had the car for a year and it's in need of major repairs. I agree, any dealership who deals with this lender RUN! I'd rather keep my money in my pocket and Uber everywhere with my toddler.

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U.S. Auto Credit Worst auto lender I have ever dealt with

Worst auto lender I have ever dealt with. Back in 2017, I had an auto loan with them, I had lost my job and in contact with them. I was 20 days past due and asked for 8 more days to make a payment as I had money coming in. They would not work with me and said they would put the car in repo status. They had it picked up the following day. They charged off my account for $11,00, resold the vehicle and I've only come now to notice that the balance has been increasing about $170 a month and now shows I owe $15,000 3 years after an $11,000 charge off. Will be having an attorney look into this matter.

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U.S. Auto Credit I would rather have my skin peeled off of my body by sloths than to deal with their "customer service

I would rather have my skin peeled off of my body by sloths than to deal with their "customer service". I'm not sure where they find these people but i am assuming that being rude is apart of the interview process. I had to stop answering their phone calls because I was not tough enough to endure the rage they placed upon me. During the pandemic I have had to schedule a different day to pay my bill and even after making arrangements with Satan himself I am still harassed with multiple phone calls a day. My car will be payed off sometime this year, but I will forever have PTSD from being berated by their customer service.

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U.S. Auto Credit I've just paid off sorry car I got from them now I'm sueing them do to harass her phone calls that I made to them see what people don't realize

I've just paid off sorry car I got from them now I'm sueing them do to harass her phone calls that I made to them see what people don't realize is that you can tell them do not contact you by phone anymore send the appropriate letters and they will have to stop calling you they thought that they can still call you which they was wrong so I sue them and I want so I owe them $1,000 on the card that was left I ended up not paying them the rest of the thousand dollars and I want to settlement from them and they put it on my credit it's paid off they are a predatory lending company with unprofessional people who work for them I advise anybody to never buy a car that is being financed through them they are horrible I will give them 16 negative Stars if I could

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U.S. Auto Credit I told them I was going to pay my car off when I got my taxes and I was unable to pay the full amount each month do to trying to get back and

I told them I was going to pay my car off when I got my taxes and I was unable to pay the full amount each month do to trying to get back and forth to work do to my car needing a motor. They said they will work with me. They came and pulled the car weeks before my money came and sold it for 500 with my bal being right at *** then want to charge me *** on my credit and continue to and money on to that each month and putting it on my credit. I don't think that is right so you telling me the car was only Worth 500 but you want to keep charging me each month for something you took back and sold for way less than what I owe. You could have just left it with me and let me pay it off. Low down and God see all that you do and you will not be blessed for how you are treating Gods people.

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U.S. Auto Credit I got a car and was told that the car was financed through them

I got a car and was told that the car was financed through them. they never attempted to reach out to me. I was told that they would call and I would receive a welcome letter and will be asking me questions about my job history and living situation. Again they never contacted me I was told the next day that I wasn't even financed due to lack of paperwork and my pay stubs were not valid. Before I left the dealership I was told that everything looked good everything went through and even the amount that I was approved for. Unfortunately I was accused for fraud. Apparently my paycheck stubs looked fake so that's why they backed out on the deal. I was only giving them what I was provided from my job as proof of income. I feel like if they had any questions or concerns they could reach out to the job and the job could fax any other information that was needed at the time. I will avoid this company at all costs and I will never do business with them ever in life.

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U.S. Auto Credit The absolute worse company ever and so unprofessional and rude

The absolute worse company ever and so unprofessional and rude. If I could give negative stars, they would have about a negative 21. The account manager Richard J, must have a third grade education only. He had the audacity to send me an email in all caps(like really who are you yelling at), with spelling mistakes(learn to use spell check). I blessed his soul and spirit for him. If you can go to somewhere else, please do. My account was sold to them by Clay C... If I would have known that is what Clay C do after one year with them, I would have not dealt with them either. And then to make matters worse with everything else going on with this pandemic, people are out of work and US Auto Credit is calling worrying folks about a car payment. Instead doing what other car finance companies are doing, as in charging no late fees or penalties or even deferring the payments. Pat yourselves on the back, really great job at being the worst company ever.

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U.S. Auto Credit I would give this place a negative if it was allowed

I would give this place a negative if it was allowed. I got my vehicle through this company b/c my suv was needing a engine that I couldn't afford to replace w/losing my 2nd job and relocating closer to my 1st job. I had to do a involuntary repossession on my suv and get a loan form this place at 25% interest rate. I made my payment on time they financed the loan only to bug me everyday about a GPS they want to put in the car. Told them numerous times that I'm unavailable during the week due to my work schedule, they called numerous times. They called the rep from the dealerships boss cry stating that I was avoiding having the unit put in. When I plainly told them that I am available on Saturday. Only for me to get annoyed and finally get with someone with common sense that got it scheduled for Saturday. Needless to say, I will be keeping this loan and/or car for one year and I will be trading it off or financing with my own bank for lower interest and no HASSLE. AVOID THIS COMPANY!

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U.S. Auto Credit This a fraudulent company that uses small dealerships to sell subprime loans to new or bad credit buyers

This a fraudulent company that uses small dealerships to sell subprime loans to new or bad credit buyers. They do not care how the dealer commits forgeries on the application to get excessive credit fees payed directly to the dealer unknown to innocent buyers. They have placed thousands of innocent buyers in a horrible credit position. The actual General Counsel lies in court to protect this illegal acitivities and mishandling of loan which over 80% end up in judgement to the innocent buyers. A class action suit should be the way to handle this frivolous company. I purchased a car from a buy here pay here and they sold the loan unknown to me to this company adding a $10,000 finance fee. I went to the dealer and they said they had the right to sell loan. The dealer then changed name and in turn my vehicle was repossed after paying over *** I. Interest and fees. They took me to court and the judge did not care about anything I had to say in my defense. A judgment is now placed on me for an additional $10,000 after they took the car 3 years ago. I am devastated and sad that this judicial system fails abused consumers. I can only pray that God Sheds light into an attorney and get a class action suit on this company. Signed an innocent buyer.

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U.S. Auto Credit I would rate this company ZERO stars if I could

I would rate this company ZERO stars if I could. I sent a certified check to pay my vehicle loan off with my hard earned saved cash in the amount of $6,092.90 on January 2, 2022 after calling US Auto Credit in December to request a payoff balance of my *** Escape. I was told by the US Auto Credit representative that I had to make this final payment via a certified check or via *** Money Gram. As I didn't want to walk $6,092.90 cash in hand into a *** to pay via Money Gram, I elected to contact my bank USAA to request a certified check in the full amount to be sent overnight to US Auto Credit. On January 6, 2022, I received notification that my payment was received and applied to my US Auto Credit account. On today, January 21, 2022 at 12:10p CST I contacted US Auto Credit to check the status of my title. Upon verifying my credentials, I was informed that my title was sent to my bank claims department as a total loss! My VEHICLE WAS NOT INVOLVED IN AN ACCIDENT AND NOT LOSS! Why would US Auto Credit sent my title to my bank, is unbeknownst to me, but I am utterly ***, by this error! This is horrible service! How do you send my title to my bank when I AM THE ONE THAT SEND YOU THE MONEY! How do I maintain trust in a company that sends my title to wherever the h*** they want to send it, when incidents of such occur. I would NOT refer this company to my dog, if I had a dog and dogs drove cars! Being TOTALLY DISSATISFIED is an understatement!

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U.S. Auto Credit Complaints 2

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U.S. Auto Credit *** Brought My Loan From *** Without me knowing my vehicle was supposed to be buy here pay here in house financed

Brought My Loan From *** Without me knowing my vehicle was supposed to be buy here pay here in house financed. Out the blue *** Auto Credit starts to harrass me about my car mind you I don't know who they are or what they do I haven't every signed any purchase & sales agreements and or contracts with them yet they repossessed my car and put it on my credit report after months of disputing this with them I was told the best they can do for my credit report is write redeemed in the creditor comments I told them it needs to be removed because I don't owe them any money I don't agree to any debt they are trying to say I have, I asked them to send me a contract proving I owe them anything and they could not produce, *** Auto Credit sent my original contract from my original creditor which in fact proves I don't owe *** AUTO CREDIT anything they are refusing to give me my title and keep picking up my car this us against the law they are impersonating as creditor that I owe when I don't this situation casedmy credit score to drop drastically over 60+ points at all three bureaus in the process of me trying to purchase a home I'm devastated at the actions of *** AUTO CREDIT my life has literally been turned upside down since the covid crisis started, my financial situation *** just like just about a million others going through the current pandemic that we have no control over and *** AUTO CREDIT is out here doing inhumane things like adding on to the already financial crisis I had going on.

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A. Dooley
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Brought My Loan From *** Without me knowing my vehicle was supposed to be buy here pay here in house financed. Out the blue *** Auto Credit starts to harrass me about my car mind you I don't know who they are or what they do I haven't every signed any purchase & sales agreements and or contracts with them yet they repossessed my car and put it on my credit report after months of disputing this with them I was told the best they can do for my credit report is write redeemed in the creditor comments I told them it needs to be removed because I don't owe them any money I don't agree to any debt they are trying to say I have, I asked them to send me a contract proving I owe them anything and they could not produce, *** Auto Credit sent my original contract from my original creditor which in fact proves I don't owe *** AUTO CREDIT anything they are refusing to give me my title and keep picking up my car this us against the law they are impersonating as creditor that I owe when I don't this situation casedmy credit score to drop drastically over 60+ points at all three bureaus in the process of me trying to purchase a home I'm devastated at the actions of *** AUTO CREDIT my life has literally been turned upside down since the covid crisis started, my financial situation *** just like just about a million others going through the current pandemic that we have no control over and *** AUTO CREDIT is out here doing inhumane things like adding on to the already financial crisis I had going on.

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U.S. Auto Credit Us auto credit bought 2 auto finance contract, from ***

Us auto credit bought 2 auto finance contract, from ***. One for a *** witch is about 8 months and second is about 2 month ***. Witch I have not missed or been late on any payment at all ever on either. Until us auto credit came in the picture. For three weeks they have been messing up the payment somehow. 3 times I spoke with them about this issue. But to no avail. I told them I do not want my payment taken off my debit card, Because I do not want to pay the extra $4 dollars and change extra. I want it to come out Electronic check from my Bank. They say I can't do that cause of a banking issue. But the *** is paid in that same way. They told me about 2_checks not clearing witch in reality, only one was and I promptly took care of it with in hrs. They have no curtisy , They insulted me and refuse to let me pay both vehicles so not to have the extra money I do not wish to pay. Unpaid for one returned check. Promptly. My complaint is. I'm being penalized for something that is not my doing. I do not think its fare or very professional. Also had major surgery while in the middle of this. *** in ***. ***. I am being g treated unfairly by us auto. You can check with *** at ***. To know I never missed 1 payment. Was to I was an excellent customer. I also am trying to purchase a home this year, witch I fear this will reflect poorly on me. Dissatisfied customer. Thank you for your time and attention. Payments displaced to be on Friday. They changed them to Tuesday. Dealing with this going on 3rd week. Thanks again.

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Is U.S. Auto Credit Legit?

U.S. Auto Credit earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: U.S. Auto Credit stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights U.S. Auto Credit's reputation as a trustworthy leader in their field. Customers can rely on U.S. Auto Credit's services, assured they're dealing with a highly reputable and fully legitimate company.

Usautocreditcorp.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Usautocreditcorp.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a usautocreditcorp.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

Usautocreditcorp.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from U.S. Auto Credit.

However ComplaintsBoard has detected that:

  • U.S. Auto Credit protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to U.S. Auto Credit has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

About U.S. Auto Credit

Screenshot U.S. Auto Credit
U.S. Auto Credit is a highly reputable and reliable auto financing company that provides excellent customer service to clients all over the United States. The company offers specialized financing options for individuals who may be struggling with bad credit history and need a reliable way to finance their vehicle purchase.

U.S. Auto Credit has an extensive network of lenders that provides competitive rates for clients, regardless of their credit scores. This means that clients can get access to low-interest rates and flexible payment terms that are customized to their individual needs.

The company has established a reputation for being trustworthy, transparent, and accessible to clients. The company's website is user-friendly and easy to navigate, and clients can easily apply for financing online from the comfort of their own home. The online application process only takes a few minutes, and clients can get a response in a matter of hours.

With U.S. Auto Credit, clients also have access to a wide range of services that help them find the right vehicle for their needs. The company partners with reputable dealerships across the country to provide clients with a wide selection of vehicles to choose from.

In addition to providing financing options, U.S. Auto Credit also offers credit counseling and debt management services to clients who need assistance in managing their finances. This is a testament to the company's commitment to ensuring the financial wellbeing of its clients.

Overall, U.S. Auto Credit is a top-notch auto financing company that provides reliable and flexible financing options to clients across the United States. With its excellent customer service and commitment to providing quality services, clients can count on U.S. Auto Credit to help them find the right vehicle financing solution that meets their needs and budget.

Overview of U.S. Auto Credit complaint handling

U.S. Auto Credit reviews first appeared on Complaints Board on Apr 30, 2023. The latest review I dont even want to get them 1 start because they are such a crappy company was posted on May 2, 2023. The latest complaint I would rather have my skin peeled off of my body by sloths than to deal with their "customer service was resolved on Apr 17, 2023. U.S. Auto Credit has an average consumer rating of 3 stars from 16 reviews. U.S. Auto Credit has resolved 1 complaints.
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  1. U.S. Auto Credit Contacts

  2. U.S. Auto Credit phone numbers
    +1 (866) 331-2331
    +1 (866) 331-2331
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  5. Janet
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    May 13, 2024
U.S. Auto Credit Category
U.S. Auto Credit is ranked 207 among 263 companies in the Financing and Loans category

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