The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Conduent Education Services / ACS Education Customer Service


Conduent Education Services, LLC

900 Commerce Dr., Ste 100
Oak Brook
United States - 60523

Customer Support Phone Numbers

+1 800 835 4611(FFEL Borrower Services & Loan Origination)
1 0
+1 800 784 5309(Collections Department)
1 0
+1 800 826 4470(Campus Products and Services)
1 4
+1 800 397 8386(MEFA Department)
1 0
+1 800 508 0806(Specialized Servicing Department)
1 0
+1 315 738 2232(Customer Service)
1 0
FFEL Borrower Services & Collections Department
P.O. Box 7051, Utica, NY 13504-7051

Monetary Processing
P.O. Box 371821, Pittsburgh, PA 15250-7821

Campus Products and Services
P.O. Box 7060, Utica, NY 13504-7060

CPS Payment Processing
P.O. Box 7061, Utica, NY 13504-7061

Specialized Servicing, Loan Origination & MEFA Department
P.O. Box 7052, Utica, NY 13504-7052

Conduent Education Services / ACS Education Complaints & Reviews

Sajna Aiyappa of Xerox / Conduent Business Services (ACS) / dilip telang is sexually harassing hr.

Sajna Aiyappa 69 on Dec 20, 2017

I'm Sajna Aiyappa of xerox / conduent business services. See my picture and picture of Dilip Telang. My boss Dilip Telang is sexually harassing the whole HR! Dilip Telang constantly touches me inappropriately, puts his arm around me, leans forward and begs for a rub. He says good thing...

Conduent Education Services / ACS Education / Student loans that were being discharged and acs's inability to work with me.

White Cedar on Mar 16, 2017

ACS student loans - Customer Service ACS Student Loans California United States 2010 March 28 I taken to the Hospital after respiratory failure. With a few minute they found Cancer of the larynx level 4 with is terminal. Along with it the open pit uranium mining and Steel mill work had...

ACS Education Services / Student loan balance forwarded without a balance payoff from former lender.

Hector C. on Sep 28, 2016

Acs does not verify balances owed, but reassigns the balance in full previously had with former lender. Beware: acs will open new loan amount and not forward your balance owed... My original student loan was created with well fargo and texas guaranteed student loan for $4900 on june 1998...

ACS (Affiliated Computer Systems) / Unlawful use of a social security number as a student loan identifier

Viktoria Sigrun on Jul 19, 2016

On approximately June 2015, I pulled my credit reports only to find that ACS, otherwise Affiliated Computer was using my entire social security number as loan identifier. I contacted the company by several letters and a couple of e-mails in regards to this unlawful use. It took me 6 month...

Acs / Provided with false information

Reviewer85859 on Oct 20, 2015

I called to set up payments and was told two times I do not have any due until November. However, when trying to purchase a vehicle the car dealership told me I was past due on a payment. I then contacted panhandle plains and was told to call ACS back and request a supervisor. The 3rd time...

ACS Xerox / Total and completed veteran discharge refund

Reviewer64254 on Sep 24, 2015

ACS will not send necessary form to E.C.M.C. To get my refund. No one seem to know if forms were sent and no one can seem to give a straight answer or seem to care about investigating to bring about an answer or bring things to a conclusion. They seem to not want to follow the guideline...

ACS Education / Website not found/loading errors

Reviewer51597 on Sep 16, 2015

I applied for income based reduction off the federal website and was told I qualify to have a 0.00 payment at this time. Nelnet applied the IBR. ACS did not. I just checked my credit report and they have a negative mark that I am 90 days late. I only received one bill from them. When I...

Acs / Harassment

Tip Waters on Nov 13, 2014

These people call me every day. At first they left a voicemail for a Mr. Armstrong. I called back and left my name and phone number to remove me from their list. Now they call and say I have an outstanding account. Her voicemails are getting more intense and borderline threatening...

Acs / Not able to log in

Frustrated Scholar on Oct 29, 2014

I have had trouble logging in to the payment center many times over the years. I have had to change my password even though I have NOT forgotten it several times. Even changing the password doesn't function sometimes. I've never had this problem with any other site. I'm...

ACS Education / Questionable Practices

Paid Off!!! on Oct 24, 2014

My education loan was bought 4 years ago by ACS. After reading the reviews about the company back then I wish I could change but alas it was not possible. I believe they have predatory practices from what I read on the net and later experienced. Personally my loan was paid off about 6...

Acs / Fraud Lawsuit

Trish Mcc on Jun 4, 2014

Case No. 0603GU Balance Amount: $965.75 Case File Transferred to ACS: - June 2014 Dear Customer, Having checked your Social Security Number through our National Checking Database System, and finding out that you have been never charged for a fraud activity, ACS has decided to give you a...

Acs / Failure to comply with terms and conditions of contract

hippiehippiechic on Apr 5, 2014

I am writing to complain about ACS (my student loan provider). I am currently in school half-time cumulatively: one school is the University of Kansas (5 credit hours), and the other school is Johnson County Community College (1 credit hour). I recently received a bill from ACS stating my...

Acs / Not apply payments

PISSEDOFF100 on May 17, 2013

Do not walk-run from this company they do not apply payments as the should. They inform you to pay an amount & when you do pay that amount of money. They do not apply the entire amount to your account. Acs has done this to me twice. You have to argue with them and still do not get anywhere. They are worst than the irs. Stay away from them.

Acs / deceptive practices

bridge68 on May 8, 2013

ACS - CHECK YOUR AMORTIZATION SCHEDULE - does it seem like the principal owed isn't decreasing? Here's why... I've been dealing with ACS since our loans were transfered to them in January, 2006. At least once a year they lose a payment, attributed it to one loan and not the...

ACS Education Services / Deferment paperwork continually lost

LAnies on Jan 9, 2013

My son is in college and we took a loan from ACS Education Services because I didn't know better for my first kid in college. They started billing us even though he should be in deferment until after graduation. They told us that they needed proof from the college that he was a full...

ACS Education Services / Student Loan Payoff

whyteach? on Oct 17, 2012

I made the mistake of trying to pay off my loan early. After paying the amount by phone I was still charged my normal monthly payment. I was told by customer service that the payoff hadn't gone through because of my auto-pay status. She cancelled this and took the remaining payoff. I...

ACS Education / Unprocessed paperwork leading to default

Amber Hartman on Oct 14, 2012

ACS was givien the servicing rights to my federal student loan in June 2011, and I had requested forbearance while paying off some other bills. I filled out the paperwork four times, and it was never processed leading to a payment so large I couldn't afford it. I had spoken with a...

Acs / Fraudulent Practices

graduatestudent47 on Jul 27, 2012

One of my loans is $10, 000 in principle and $2500 in interest, and I am still in school. I paid them $10, 000 towards this loan and asked for it to be applied to the principle. They told me this could not be done and after the payment goes through, I should call and send in "a high...

ACS Education / Illegal business practices

ACS sucks! on Jun 28, 2012

My student loan processing has recently switched from access group (Who still owns the loans) to acs - education. This means i now have to communicate only with acs and make all my payments to acs, which should not be a problem. On my first statement from acs, i noticed all my interest...

ACS Education / cant get them to apply over payments to principal balance!!!!!

HOW DO YOU HAVE A JOB? on Apr 23, 2012

I have been trying to pay OFF this loan that my mom co-signed for, for over 6 years.. the balance has barely budged because of "interest" EVERY time I send in a payment on the receipt I hand write " Please apply extra money sent to PRINCIPAL balance!!" They don't do it.. Why does it...