Citibank Mastercardautopay

Review updated:

I paid off my Citibank Mastercard ($360.20) and closed my account. Three weeks later, they debited my checking account $360.20. I called and they said I should of closed my autopay when I closed my account. They said they would credit my checking account. Three days later I had not received my credit and I called again. I was told that they always send checks out for refunds and do not credit checking accounts, and that my check was in the mail. Now, one week later, I am still waiting for a check and they tell me my refund is being processed.

Please do not use Citibank.

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  • Sw
      Jun 25, 2010

    Their autopay system is all crap and static.
    Even if I paid the whole balance a day before the due date, they again charged me for the earlier minimum due.
    when I called them to find it out, they were arrogant and said its not their fault.
    A bunch of foolish [censor], trying to cheat people.

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