Citibank is serving very poor to the customers. I have a suvidha debit card with that bank. That account has been closed without any intimation. There was some amount in that account, to get that amount its happened more than one month. I roamed several times to that Bank in Begumpet in Hyderabad. I also heard there is some contradiction with Indian government, because of that ECS is also becoming very problem in that bank. Please be careful while you are contacting this bank.