Citi Bank — cheating to the customers by charging more not even reach to over limit.
I had a Credit Card of Citi Bank. I had paid my all minimum payment (BHD. 82.000) for the month of Nov -2014. which was BHD 80.430, after this I done transaction of BHD 15.000 on06/12/2014 and another transaction of 3.750 on 10/12/20414. After doing transaction I received a massage in my mobile mentioned, your available limit is BHD 21.510. after this in my statement they charged me BHD 18.510 as financial Charges.
Balance should be BHD 3.000. But Citi bank people charged me over limit charges of BHD 13.000. How come it possible ????
I registered a complaint for this, until now there is no reply. When I called at their Customer care they said " your request has been decline". These people cheating us by doing all this and charging us more. Please guide me what to do my No [protected].
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