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Chrysler Jeep / 2008 jeep wrangler

1 United States

We have 2008 Jeep Wrangler that we bought brand new with the so called lifetime warranty!! We have owned our Jeep for 10 years and in that ten years we have had four engines replaced! We have now taken it in again same problem. But now you're saying because we didn't bring it in for a 5 year drive train check the warranty is void. I'm arguing with you saying we haven't had a drive train last for five years to get a five year check!! It seems we take it in every three years to replace the drive train in stead of doing a check. It seems your quality control on engines is lacking! We love our Jeep which is why we purchased the warranty in the first place! If your company could build an engine that would last more than 30, 000 miles we would be a lot happier!!! But right now our Jeep has been in the dealership for 5 weeks now waiting to hear on whether or not you will stand behind your warranty!! Which we didn't make you wait to get the money for!!! Your people are telling us we didn't meet your warranty conditions but I say your company did not meet there responsibilities by building an engine that works!! 4 engines in less than ten years even you guys have to see something is wrong!!

Ro
Dec 10, 2018

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