Chrysler / dealership waiting on parts to fix my 2012 ram 1500 5.7

Manvel, TX, United States

i took my 2012 dodge ram 1500 5.7 hemi to the dealership to have it fixed and was told that the cam and lifters needed to be replaced. upon giving them permission to fix my truck, i was told they ordered the parts and they were told they were on back order. it has been 4 weeks now and my truck is still sitting at the dealership with nothing being done because they can't get the parts. i honestly don't believe by sending this letter in anything will change. i have been all my life a Dodge owner and very proud of it . but after this experience i don't know if i could buy another Dodge product.

Oct 24, 2018

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