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Chase Freedom Credit Card Services / chase freedom despicable customer care

1 P.O. Box 15298, Wilmington, DE, United States Review updated:
Contact information:
Phone: 1-800-436-7937

I've had this credit card for 26 years & have always paid each month's bill in full & on time until recently. In June, 2010, I was one day late with my $172.61 total current payment. My July, 2010, showed a $29.00 late fee & $2.23 purchase interest charge. I called them & they refused to remove the late fee but said they would credit me the interest charge.

Knowing that they refer to customers who consistently pay in full & on time as beadbeats & that it would behoove them if I would cancel my card, I will not.

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Comments

  • Po
      15th of Nov, 2010
    0 Votes

    As psuguy said, you were late. You agreed to pay on time for life and you failed. There are consequences. You were lucky they removed the interest.

  • Ju
      9th of Dec, 2016
    0 Votes

    This is a scam it has nothing to do with chase and the 1800 number is not the real number to the chase credit services

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