Capitec Bank review: pj terry [protected] 27

I have logged a request on Friday for a claim and submitted all the relevant documents on day 1.

Your services are pathetic, your staff are incompetent, your systems have got glitches and I will now go to Carte Blanche, News 24 and the Ombudsman

Hi iphone call center for collection today as there was aircraft so she couldn't hear me well and dropped call instead of being patient I'm so dissatisfied disappointed

Hey Guys I'm Luciano and I can't seem to access my account via my app nor can I draw any money all because capitec put my account on hold because of fraudulent activity which I am unaware of and they not giving me anything to resolve the issue.

Capitec has refused to change our company's OTP from SMS to Email, they are constantly putting obstacles and violating multiple laws in their response.

We are planning to launch multiple campaigns to highlight how terrible their services and unlawful there services are too.

I didn't listen the recording that they claim im the one who agreed with them

14 March 2023 at Denlyn MAMELODI crossing

Why is it that Capitec has had problems with down time each and every month when people is getting paid? By now it should be known what the problem is to get it fixed!

When I try login my banking app it keep telling me incorrect pin i feel like such a fool for sticking with capitec i should of closed my account when the last time the app was down for a few day fool me once shame on you fool me twice shame on me im so dun with this dam bank

Good day,

I have opened an Access Facility in October 2022, I have now received an update on my credit score which show that my account is in arrears due non payment which i do not understand.

The December debit was collected on the 12 December 2022.

my bank account was blocked, and cellphone banking was suspended by capitec employees . Capitec security towards our money is useless

I went to the branch and complained they told me they are not surprised these scams happened every day and the is nothing they can do to stop

Date:23/09/22

Time:10:58

I can't not active my banking app by myself they keep telling me device can't be located

Hi I'm banking at capitec for years, they say one of my account has been handed over for debt review, how can I resolve this, how can I clear this and what must I do

Applied for a loan on 31.80.2022. I get no feedback. No reply on emails. When I phone Capitec and request feedback, they inform me that someone will contact me. This never happens.

my credit score with them is poor but i have settled all my debts.i even received clearance certificate.

I am beyond dissapointed that Capitec would contyact an indicudual on their work line.
We have cell phones for a reason and work platform is not the place to embarrase people.
This is totally unacceptable and will not be tolerated - who in their right mind would do this.

Please come back to myself urgently on [protected]

I've sent money via Forex filled in necessary documents sent by capitec for the payment to my capitec account but now my money is hanging after costs and payment was deducted from my international account their is no response into what is happening with this predicament!

Good day

I have purchased airtime four times on my cellphone banking app, but my airtime was not loaded. I read the message that said that my funds will either be loaded or refunded within 24 hours but that was 3 days ago now already.

Please help.

Last night I bought R110 worth of Airtime, and I have not received it, It has been already 24hours, The R110 was taken out of my account has I did get an SMS, but my Air time has not shown up, when Iog in on my prepaid history on the App, It reads pending

At 10:15, 17/09/2019 i called the bank wanting to inquire about the SMS i got regarding sending/ receiving monies from neighbouring countries stating that this service will no longer be available. I spoke to a rude and un-knowledgeable client liaison personnel called Andres Pieters, who dropped the phone on me. unacceptable behaviour.

I am getting smss stating that I'm in arrears but my loans are up to date . I furthermore cannot apply for a loan

I have a personal loan with capitec bank and for past +-6 months my loan balance hasn't decrease even though R3043 is paid to my debt each and every month but most of it is taken by interest and insurances and it's not reducing my loan balance at all I'm furious of why is that please contact me on [protected]

I apparently am in arrears
I am not in arrears
I cannot apply for a loan

Capitec: MR LOURENS, you are R347.39 in arrears. If you are struggling to make your payment, call us now to see how we can help. [protected]

Hi am asking myself on what time that Giyani branch close because they wrote 17:00 on a decal but however the guy close the branch before time without a notice placed, is that how we should be treated .for reference sake call [protected] .modau t

Capitec debits my account on dates that are not in my contract and then debit an unauthorized account. My contract is for the 27th but debit anything from the 24th. Who is paid before the 25th?
Capitec is useless

I transferred an amount of 3000 by a cellphone and then instead of 071 I pressed 061 luckily it was somenes account no from capitec...but then when I do follow up at the nearest branch they say they can't reverse my money without the permission of that person...so in all I didn't get money

Hi. I wants to complain about the bank in main street uitenhage. When we wants to deposit money in the atm doesn't work and the people from the bank says we cant deposit the money inside the bank. My question. What bank is this. Came back to me please.

I have requested a settlement letter on my credit card. My ID No: [protected]. I need this letter urgently in order for my bond to be registred with the Deeds Office. I urgenty require this. My ref no [protected].
I rudely delt with by your customer care rep and their Team Leader. Please could assist me urgently in this request.