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Capitec Bank

Capitec Bank review: Credit card debit orders ( 1 comment)

K
Author of the review
11:09 am EST
Review updated:
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Good day
Capitec debited my account twice on the 23rd of December 2025 after I talked to the consultant that I cannot pay for my credit card as I am not getting paid from my company because the company is temporarily closed.
I explained the situation that I am in and she told me to send an email to to [protected]@capitecbank.co.za which I did with supporting documents.

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F
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Fairlynne
ZA
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Jan 02, 2026 4:03 am EST

Hi I'm struggling to get feedback with regards to a cash send that was not dispensed. [protected]

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