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Capital One / customer service

1 United States
Contact information:
Phone: 8885276904

I just called capitol one [protected] to cancel payment protection. As usual, the woman on the phone tried to explain the benefits of this service on and on suggesting I should keep it. When I said "I don't want to have more info about this service, I just want to cancel it" she just said OK it is canceled starting today and she hanged up immediately while I was trying to ask for the confirmation number for this cancellation... I don't want to blame the company for rude people like this but I was so annoyed...I was talking and she hanged up! Another issue is that they better hire people for phone services with an understandable accent. Sometimes i have to ask them to repeat because I don't understand their English well!

When you call them to activate your credit card, make sure that they don't charge you with creditinform and payment protection, make sure you ask about those..

Se

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