Canada Postparcel pick up

Review updated:

I was sent a parcel and wasn't home at delivery time. I got a notice [protected] to pick it up and went to the outlet. Upon arriving there during the specified open hours I was greeted by a closed door and signs saying this location is only open Mon-Fri 9-4pm until further notice. Now I work every weekday and cannot get there during those times. I called CP and was told there was nothing they could do. I would have to find some non-working person whom I could authorize to it up for me during those hours. REALLY?!! Not sure how they can get away with that kind of horrible customer service but they do.

Jan 28, 2017
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  •   Jan 28, 2017

    How is it horrible customer service to have office hours? Does your job not have office hours?

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