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Cablevision / Optimum / equipment change after returning to tech

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For months now I keep getting billed for Optimum/Cablevision equipment from my old home I returned months ago to a technician after moving to a new home.

I called the company and spent about an hour each having details and being reassured that the equipment was accounted for and that a full credit would be applied to my account. I also spoke with the technician who confirmed that the equipment was returned to the company. After all this my account still shows the charge!!!

Fa
Nov 24, 2017

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