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Budget Truck Rental / unauthorized charges

1 W Pike StLawrenceville, GA, United States Review updated:
Contact information:
Phone: 770.962.6030

I rented a truck to move from Toccoa Ga the Lawrence ville, When I turned my truck in on Sunday the 24th, I filled the tank in accordance with Budget contract. I couldn't get another drop in it, it was FULL. Imagine my surprise when I noticed an additional unauthorized charge to my bank account, and upon calling the budget store found it was for FUEL. 3 gal of fuel and I was charged 41 dollars, the additional was for a fuel fill charge. Not only that the gentleman I spoke to was extremely rude, and I felt like he thought I was just a "stupid" woman, so lets add sex discrimination to the list.

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  • Br
      1st of Nov, 2008
    0 Votes

    They also charged us a $65 fee for refueling and we filled our tank up. When we went to pick up the truck the woman there told my mom and i the we had to have a man to drive the truck and put the tow dolly on because we wouldnt be strong enough to do it. Weve been on the phone with customer service all morning and one person hung up on us!

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