Europcar Greece
reviews and complaints

I recently had the pleasure of renting a car from Europcar Greece and I must say, it was a delightful experience from start to finish. The staff was friendly, welcoming, and highly professional, providing excellent service from the moment I checked in to the moment I checked out.

But what really made my rental experience stand out was the condition of the vehicles themselves. The cars I was provided with on both occasions were in impeccable condition, clean and well-maintained. It was evident that Europcar Greece takes great pride in their fleet and takes every measure to ensure that their vehicles are always in top-notch condition, so I felt confident and secure during my travels around the beautiful country of Greece.

But the true highlight of my rental experience was the interactions I had with the team at Europcar Greece. Both Dimitria and Sotiris were warm, courteous, and knowledgeable, eager to assist me in any way possible. They went above and beyond to make sure I was comfortable and satisfied with my rental, and were always available to answer any questions I had. Their professionalism and sincerity were truly appreciated and made my experience with Europcar Greece all the more enjoyable.

Overall, I would highly recommend Europcar Greece to anyone in need of reliable and efficient car rental services in Greece. The combination of excellent customer service, well-maintained vehicles, and a friendly and professional team makes for a truly outstanding experience. Thank you, Europcar Greece!

When I rented a car from Europcar Greece (europcargreece.com), I had a great experience overall. The car itself was exactly what I expected, it was in great condition and drove smoothly. What really stood out to me was how friendly and helpful the staff were. They were happy to answer any questions I had and made me feel comfortable throughout the entire rental process.

However, I did encounter a bit of confusion with the pick-up location. When I booked the rental, I was not informed that the pick-up location was not at the airport. Once I arrived at the airport, I had to search for information on how to get to the pick-up location. It would have been useful to have received more details about the location and how I could get there.

Despite this issue, I would highly recommend Europcar Greece for anyone looking to rent a car. The quality of the vehicle and the excellent customer service make it worth the effort to navigate the pick-up process.

There's nothing quite like feeling welcomed with open arms when you arrive at a new destination, and that's exactly what happened during my recent experience with Europcar Greece. From start to finish, the staff at this car rental company were an absolute delight to work with. From the moment I picked up the phone to make my reservation, I knew that I was in good hands. The level of professionalism and friendliness exhibited by the staff was truly one-of-a-kind.

When I finally arrived at the rental location, it was quite late at night, and I must admit, I was feeling a bit anxious. However, I was pleasantly surprised to find that the car I had booked was just as perfect in person as it had been in the pictures during the booking process. This was a huge relief, and I was grateful to know that I would be cruising around Greece in style during my trip.

That being said, I must admit that finding the rental location was a bit of a challenge at first. Since I had arrived late at night, it was difficult to navigate the area and the phones weren't connecting as easily as I had hoped. However, once I finally did connect with the staff, my mood improved tremendously. They were so kind and patient with me, and they helped me to feel at ease despite my previous frustrations.

Overall, I would highly recommend Europcar Greece to anyone considering renting a car in this part of the world. The level of customer service is truly unparalleled, and the cars themselves are top-notch. Whether you're a seasoned traveler or just starting out on your journey, you're sure to find a lot to love about this amazing car rental company. So why wait? Book your ride today and get ready to explore all that Greece has to offer!

We recently rented a car from Europcar Greece and must say that the service we received was exceptional! From the moment we arrived, we were greeted with warm and friendly staff, who were more than happy to answer any questions that we had. It was clear that their main priority was to ensure that we had a memorable and comfortable experience.

What's more, upon our arrival at the airport, we were met by an employee of Europcar who went out of their way to guide us to the rental agency. This added touch made us feel valued and appreciated as customers.

The car we rented was nothing short of amazing. It was a brand new 2021 model with only 1,500km on the clock, which exceeded our expectations. The car was in pristine condition, impeccably clean and well-maintained, and we had no issues whatsoever with its performance.

Overall, our experience with Europcar Greece was amazing, and we highly recommend them to anyone. They offer top-notch service, and their staff are extremely professional and friendly. Thanks once again for making our trip unforgettable!

When I rented a car from Europcar Greece, I was pleasantly surprised to find that the vehicle was in an excellent condition. It was a joy to drive around and it made my trip even more enjoyable. The company's commitment to keeping their cars in top condition was evident in the care that had been taken to ensure the vehicle was clean and well-maintained.

What really stood out for me, though, was the customer service that I received from the start to the end of my rental experience. The person who picked me up from the airport was friendly and welcoming, which made me feel immediately at ease. As I was unfamiliar with the area, they took the time to share some useful tips and recommendations for places to visit during my stay.

When I returned the car to the airport, the same person was there to greet me and take me back to my terminal. It was such a nice touch and really made me feel like a valued customer.

I also appreciated the high level of professionalism of the person who handled the paperwork when I picked up the car. They were thorough in explaining the terms and conditions of the rental agreement and answered all my questions patiently.

All in all, my experience with Europcar Greece was a fantastic one. Their commitment to quality and customer service is evident in every aspect of their business, and I wouldn't hesitate to rent from them again when I find myself in Greece. It's reassuring to know that I can count on them for a hassle-free rental experience every time.

When it comes to car rentals in Greece, Europcar is definitely one of the top players in the industry, and for good reasons. The employees of Europcar Greece work hard to ensure that their customers receive the best service possible. Even with their penchant for excellent customer service, however, there is one aspect of the car rental process that many find problematic - their location from within the Athens Airport.

Most people would prefer to deal with an actual brick and mortar rental location situated within the airport, rather than having to go outside of the airport and find the reception bus parked there. It is frustrating to have to run around trying to locate the temporary reception station - especially after a long flight where one would typically be feeling stressed and uncomfortable. Additionally, the fact that the reception bus is old and outdated only adds to the discomfort, and makes customers wonder about the safety and reliability of the rental cars.

However, despite these issues, Europcar Greece is still worthy of consideration as a car rental company. They offer a great selection of vehicles, and are renowned for their customer service. Their rental car prices are also competitive and reasonable, so from that aspect, you'll find Europcar Greece to be a good value for money. If they could improve the reception location issue, they would be an unbeatable rental car company in Greece. Nonetheless, given the excellent service they provide, it is still well worth the effort to rent from Europcar Greece.

My experience with Europcar Greece was simply amazing! I admit, I made a small mistake by giving them the wrong arrival time of my flight. However, despite my error, this did not hinder the fantastic service that was provided to me.

As soon as I arrived at the airport, I noticed that no one was waiting for me. Feeling quite worried, I immediately called their hotline, and within just 15 minutes, a shuttle came to pick us up. Thanks to their quick and efficient service, we were whisked off to their car rental station, which was only a short 5-minute drive from the airport.

I must say that I was very impressed with the level of professionalism shown by the entire Europcar Greece team. They were extremely patient with me and went above and beyond to ensure that my rental experience was a pleasant one. From the shuttle driver to the rental desk staff, everyone was incredibly friendly, courteous and welcoming.

Despite the initial hiccup caused by my mistake, I can confidently say that my experience with Europcar Greece was exceptional. I truly appreciated their prompt and reliable service, and the fact that they were able to turn a potentially stressful situation into a smooth and effortless one. If you're ever in need of a car rental in Greece, I highly recommend Europcar Greece for their top-notch customer service!

My experience with renting a car from Europcar Greece was a mixed bag. While the car itself was clean and in good condition, the entire process of picking up the car was quite frustrating. Initially, there was no agent available to assist me, so I had to wait around before someone finally showed up. Once the agent arrived, I was surprised to see that they needed to input all of my personal details again, even though I had already pre-booked the car online. It felt like a redundant and time-consuming process that could easily be streamlined and simplified.

That being said, once we finally got the paperwork sorted out and got me behind the wheel, the car was great! It ran well and got me where I needed to go. Dropping off the car was a breeze, and the shuttle transfer back to the airport was quick and efficient. Overall, I think Europcar Greece has some areas to improve upon, but if you're looking for a reliable car for your travels in Greece, it's still a solid option.

When I rented a car from Europcar Greece, I was a bit surprised that their office was not located within the terminal. I had to take a minivan to get to their offices, which took a bit of extra time. However, despite this initial setback, I would like to admit that the rental experience was overall a good one.

One issue that I did have with Europcar Greece was the extra 30 Euros I had to pay when I returned the car. The reason behind this additional cost was because my return flight was really early, at 09:00 am, while Europcar Greece's office only opened at 07:00 am. In order to ensure that I had enough time to catch my flight, my travel agency arranged for someone from Europcar Greece to be present at 06:30 am to take back the car. I had to pay for this extra service, which did cause some frustration for me.

Despite the unexpected extra charge, I would still recommend Europcar Greece for your car rental needs because their vehicles were in good condition, their staff was friendly and efficient, and the overall rental process was smooth. So, if you are planning a trip to Greece and need to rent a car, I suggest checking out Europcar Greece's website, europcargreece.com, to book your rental today!

Wow, I had an exceptional experience with Europcar Greece! The gentleman who helped us with our car rental was incredibly kind and accommodating - he was easily the nicest car rental employee I had ever come across! However, I would suggest that they improve their system for customers arriving at Athens Airport. It was a bit confusing trying to figure out where we had to go to catch the Europcar van, and we had to ask around several times before we could finally work it out ourselves. I would highly recommend that Europcar Greece send customers an exact map link to the collection spot, and also provide clear instructions on how to hail the driver of the van. Overall, though, it was a fantastic experience renting with Europcar Greece!

My experience with Europcar Greece was excellent! I found the staff to be incredibly friendly and the service was efficient. It was refreshing to receive such personalized attention. The cars were clean and in fantastic condition, with impressively low mileage. I was really impressed with the overall experience and would definitely recommend Europcar to anyone travelling to Greece. Thanks for making my trip so smooth and enjoyable!