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Budget / stay away

1 United States Review updated:

For a real treat rent a car from Budget and then wait to see waht they add to your credit card bill. After a 2 week rental we were dinged for a $1 toll charge plus a $20 "convenience" charge for supposedly using the eToll device that is mounted in the car. We never activated the device. Apparently there is no way to turn off the device so you have to hope it does not activate as you get near a toll plaza. When we called Budget they simply said it was not their device and said we needed to speak with eToll, the vendor that supplies this lovely service. eToll is about the rudest bunch of thieves you can imagine. My adice: Next time you get in a Budget car make sure you yank out the eToll device unless you want to get robbed.

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  • Bl
      23rd of Sep, 2010
    0 Votes

    Same thing! I was never told about the e-toll pass, never requested it, and even though we paid our one toll in cash, the device was activated. So we have been charged $12.50 after the fact on our credit card--$2.50 to pay the toll (a SECOND time) plus $2.50 a day for using the device!? And good luck waiting for a customer service person who CANT help you. Can you say SCAM? Stay away from BUDGET and E-PASS.

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