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[Resolved] Branch Banking & Trust Company / BB&T / overdraft fees

1 Houston, TX, United States

I never realized until today how many overdraft fees I've been billed by BB&T. It's been time I've overdrafted my checking account and immediately transferred over the money from my saving to checking and I was still billed a $36 fee ! They don't give a 12 or 24 hour grace period like other bank or prepaid debit card vendors do. My husband and I have already canceled our cards will be withdrawing our money and finding a new bank Saturday. It's ridiculous. Then when you ask them to reimburse you they say no. I'm over hem and I'll never recommend BB&T again.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • BB&T will respond directly to our client

Aug 28, 2018

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