SUBMIT A COMPLAINT

Bloomex Flowersflowers not delivered at all, nothing.

Review updated:

I ordered flowers online and delivery should be Feb. 12, 2015. Delivery times as stated in their website and my order is between 9am and 5pm. No delivery happened at all. Nothing. I called them up several times at their [protected] and [protected] numbers and if you select option 2 on the phone (for existing order) there will be no answer, but if you select option 1 (for new order) there will be a sales rep answering the phone. So I picked option 1 and inquire about my order. They said I have to go to customer care regarding this matter when orders are not being delivered as well as refund issues, and she said since she is a sales rep only she cannot do anything about it. So I asked her to transfer me to customer care line, but she said there is no such option for her to do it. She said I have to write an email or send message whatever and wait for their call. I don't buy this excuse or explanation and no one would, so I called my credit card issuer and dispute the charges. The credit card issuer said they will investigate and take action against the company if they found out they are scamming people. It really is a scam. SO PEOPLE BE WARNED OF USING BLOOMEX.CA . Everything they say and claim on their website are not true, its just their strategy to convince and get people order flowers from them, but in the end, your will money will be gone. No delivery will happen at all. No customer service will help you out. Trust me, this BLOOMEX IS A SCAM. Don't be one of the victims like us.

Es
Feb 13, 2015
Sort by: UpDate | Rating

Comments

  • Ka
      Nov 09, 2015

    I am in the same boat I ordered flowers In October for November 6 2015 delivery for my Parents 50th anniversay, No delivery Canpar shows they didnt leave Toronto. They are now to be delivered today 3 days later after no water. I tried calling Bloomex did the #2 on the phone and got nothing but leave a message, As for the live 24 hour operator thats total crap 1130 Monday morning and there is no operator, Last time I use Bloomex

    0 Votes

Post your comment