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Bloomex / flower delivery

1 Canada Review updated:

unacceptable experience!!!
I ordered Red roses for delivery the next day. Pink roses were delivered! Contacted management and they explained a so called "Substitution Policy"... Instead of notifying me about not having red roses as advertised and confirmed during check out, they sent pink roses instead which did not match the vase that was also purchased. To make the situation even more sad, they printed the personal message on the back of coupon!!! How tacky is that? Til this day, they still haven't fixed the issue. It was a Mothers Day failure... You may order something, but there is no telling what may arrive due to this crappy policy. They don't even have enough customer care to even contact you and let you know they are out of the selection you have ordered...Beware, they are shady and ordering is Gamble...

Oct 10, 2018
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  • Cu
      17th of Dec, 2018
    0 Votes

    Bloomex’s owner is Dimitri Lokhonia and his number is (416) 565-7089. He needs to personally hear your complaints. I sure he would be willing to help.

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