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2.5 257 Reviews

Barclays Bank Complaints Summary

98 Resolved
157 Unresolved
Our verdict: Engaging with Barclays Bank, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Barclays Bank reviews & complaints 257

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6:34 am EST
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Barclays Bank Business loans

In September 2009 enquired with busines plan to start own business as independent lecturer, due to lack of contract work following recent 'credit crunch.'
Following meeting I was to deposit an amount, the bank would grant a cash loan, and with the credit card facility would give me cash flow for this new venture.
Having purchase some equipment using the creit card, and paying for a course with my deposit to bring my credentials up to date.
I was to discover 5 weeks later that the loan had been rejected, yet I had not been informed.
How can a bank claim its depatments are independent of each other, if in the banks conclusion as stated they feel that I do not 'at present' have the means to repay the loan, at what point does that not apply to a credit card.
If I had been informed I wuld not have used the credit card.
In addition I received an incorrect statement in October 2009 I requested a correct statement, to date and numerous phone calls, I have not received an up todate statement.
But I have been billed £25:00 for late payment, as the Barclays are unable to send a correct statement I have over the phone been told various amount as minimum payment from £86:00 to £160:00 to which my card has been suspended, not that I'm using it, and I am not thanks to Barclays unable to take the start-up process of my new venture further.

If this is the method Barclays use to entrap businesses so that they may profit, in the 1920's this was nothing less that extortion, maybe the name has now changed but the process remains the same under the disguise of big business.
I have complained to Barclays bank, but will not hold my breath for a response.

All I can say is: 'BARCLAY'S ARE BAD FOR BUSINESSES'

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2:35 pm EST
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Barclays Bank Awful bank

August 2008 i was apparently sent a letter from barclays that was offering me a reserve tank of £150 pounds, This letter was not an offer though, It was a letter telling me that i have been signed up for this? How ever Barclays also said that if i was not interested then i should send back this letter, I did not recieve this letter! I got this information from a lady at Barclays when i contacted them recently.

Earlier on in the year 2008 i phoned barclays and asked for a extension on my overdraft witch was declined. So once my bank started to let me take an extra £150 pounds out i thought my overdraft had gone through. How ever not to my knowledge this was infact a reserve tank witch every time i went in to this i was charged £30.

So Every week from august 2008 i have been bieng charged £30 a week with out actually noticing this until the end of april when barclays have decided to actually take the payments on a monthly basis all in one lump sum!

How can a company as big as barclays mislead there customers in such a way? I had no idea what they had signed me up for as this was not visible? They did not offer it to me they just signed me up for this?

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Steveee
boston, US
Nov 12, 2009 6:02 pm EST

Banks cheat you cannot do any thing, they cheat for their lords make them rich when loose money public money save them to let them cheat public for ever. SO when profit only for few, otherwise curse for all

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6:20 am EST
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Barclays Bank Collection

This is to bring to your notice that what is happening in the collection department of the Barclays Bank,

I was holdong a Credit Card from Barclays Bank due to problems i was not able to pay monthly installemnts In between a lady called me and she said she is from Barclays Bank and she can help in settling the card her name is Miss Mala later on i came to know that she is not from Barclays Bank and she is from some Bilkeesh Agency and she spoke to bank and give me a settlemnt amount of 2700 AED, to re-confirm i went to Barclays Branch Maktoum Street Ground floor there i spoke to the Executive Mr. Dominic and his Team Leadr Mr. Khalid after that i arranged the money and As Mr. Dominic Told me i put the money in Cash deposit machine and after that i have been told that i will be given settlement after two days only, as i was dealing with the bank so i said o.k, after two days the bank refused to give me settlement letter and start demanding more money, i didn't understand what is happening, i spoke to Mr. Dominic, Mr. Khalid they all know full and final settlemnt is done however they are stating that i have to go the agency and speak to that lady and when i tried to speak to that Mr. Ramesh Negi who is the team leader there is abusing me and saying do whatever i want i will not give you a settlemnt letter

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4:16 am EST
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Barclays Bank Loottery payment

CUSTOMERS ATTENTION
24hrs online Customer service
Barclay Commercial Bank Of London
London Branch...

P. O. BOX 738, Eagle Court 75 King Street,
Hammersmith London, W6 9HY, U. K.

WINNER OF THE LOTTERY.

Note: your winning funds of £250, 000.00 GBP which is convert to you in india rupees is 19, 460, 290.24 INR to be transfer to your account was send to us by the MICROSOFT AWARD TEAM LOTTERY for wire transfer to your account, all verification has been done, the telegraphic remittance process has been concluded and the funds is now available for immediate online transfer into your nominated bank account.

This is in accordance with section 13(1)(n) of the international transfer act as adopted in 1993 and amended on 3RD July 1996 by the constitutional assembly. We want you to understand that you need to pay the C.O.T charges (Cost Of Transfer ) to enable you proceed with the transfer of your winnings to your local bank account in your country.

The C.O.T means (Cost Of Transfer). Every bank charges a certain amount for transferring funds and it is known as the COT FEES. This amount of 25, 887.00 INR has to be paid by you before this bank will proceed with the transfer of your winning funds

The C.O.T charges is legally for licensing and coverage documentations approval signatures for the transfer before money reflects in your nominated bank accounts.

ATTN: Your C.O.T charges cannot be deducted from your funds, your funds have been protected by a professional handcover insurance policy, it has to be remitted to you in full, we advise that you kindly send the payment of 25, 887.00 INR via Bank Transfer.

Note: This payment have to be made via Officer Account details, you are required to contact us when you are ready to make payment for our account officer details for payment .We will provide with our Officer Account details in your country for easy payment.

Upon your response to this mail, we will give you our account officer details for payment of C.O.T FEE.

While we await your response thank you for your time and urgent attention to these vital request as we are committed in delivering high quality banking services to suit your needs.

For further clarification on your preferred option, please contact the Senior Accounts Officer of the Account Department on direct line (+[protected]
) Sir. MICHAEL SMITH.

Mr. MICHAEL SMITH, (Senior Accounts Officer)
Account Department (Local/ Foreign)

International Banking Unit,
Barclays Bank Plc...

Tel: +[protected]

Proud sponsors of the Barclays Premier League

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Yesudhas
, IN
Apr 14, 2011 8:21 am EDT

I have receibed a lot of such mail. All looks fake to me

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o.venkataraju
, IN
Feb 17, 2011 7:38 am EST

sir my cell no.[protected]
andreapradesh
nellore (d.t)

sir my lattary payment
rajutheleader@gmail.com

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Abhijit Das 1981
, IN
Sep 16, 2010 1:52 pm EDT
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IS IT TRUE? .PLEASE SUGGEST..
Barclays Commercial Bank has dedicated banking services that grows with your business and experts who understand your needs and ambitions.Barclays Bank PLC is authorised and regulated by the Financial Services Authority. Barclays Bank PLC adheres to the principles of the Banking Code. A copy of the Code is available on request. "The Woolwich" and "Woolwich" are trading names of Barclays Bank PLC.

CUSTOMERS ATTENTION
24hrs online Customer service
Barclays Commercial Bank Of London
London Branch...
P. O. BOX 738, 1 Churchill Place,
London, E14 5HP, U.K.

ATTENTION: YAHOO/REDIFFMAIL/GMAIL PROMO WINNER

This is to inform you that we are in possession of your winning funds and we have less than 72hours to transact with you.

Note your winning funds is 500, 000 GBP which is converted to you in india rupees 35, 098, 689.28 INR and is now ready to be transfered to your bank account information sent to us by you. All verification has been done, the telegraphic remittance process has been concluded and the funds is now available for immediate transfer into your nominated bank account.

This is in accordance with section 13(1)(n) of the international transfer act as adopted in 1993 and amended on 3RD July 1996 by the constitutional assembly, We want you to understand that you need to pay the (Cost Of Transfer ) to enable us proceed with the transfer of your winning funds.

The (Cost Of Transfer ) means C.O.T. Every bank charges a certain amount for transferring funds and it is known as the Cost Of Transfer . The amount is £360 GBP(Three hundred and sixty Pounds Sterling only) equivalent to 25, 000 INR(Twenty Five Thousand India Rupees). This amount must be paid by you before this bank will proceed with the transfer of your winning funds.

The Cost Of Transfer charges is legally for licensing and coverage documentation and approval signatures for the transfer before money reflects in your nominated bank accounts.

ATTN: The TRANSFER CHARGES cannot be deducted from your funds, your funds have been protected by a professional handcover insurance policy, it has to be remitted to you in full value, we advise that you kindly send the payment of 25, 000 INR via Bank Transfer into the account details that will be given to you by this bank.

Note: The COT fees has to be paid via our Affiliated Export Accounts in india. For easy payment, we will provide you with the Affiliated Export Account details in your country to enable you fasten the process so that the transfer of your funds can take place immediately. And also be informed that as soon as you meet the requirement, the transfer of your funds to your account will commence today only and money will reflects in your nominated bank accounts same today.

Upon your response to this mail, we will give you our Affiliated Export Accounts in india for payment of Transfer Charges.

While we await your response thank you for your time and urgent attention to these vital request as we are committed in delivering high quality banking services to suit your needs.

For further clarification OUR to make payment, please contact OUR Account Department on direct line +[protected] (Account Dept).

Sir Brown Robinson
(Assigned Senior Account Officer)
Account Department (Local/ Foreign)
International Banking Unit,
Barclays Bank Plc..,
Tel: +[protected], +[protected]
Barclays Bank Plc.
==============================
Home internet online transfer
==============================
Travel Services
==============================
Standard Account Services
==============================
Foreign Currency Drafts
==============================
Company or Personal Cheques
==============================
Western Union Payments
==============================
Copyright © 2010 Barclays Bank Plc.
__________________________________
CONFIDENTIAL FROM Barclays Bank Plc.

Proud sponsors of the Barclays Premier League

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SHUBHAM VYAS
, IN
Feb 12, 2010 6:32 pm EST

drea sir, on last 24/01/2010 I received a massage, containing the following.
The Consolation prize of the Microsoft Corporation EMAIL DRAW held today. Youremail has won £1, 500, 000 (One Million, Five hundred thousand Great BritainPoundSterlings). To file your claims, kindly contact the claims manager:
accordingly I did and received another massage thatpl.deposite the COT rs.32500.00INR on a/c Of following or contect Mr.NILESH SHARMA M.No [protected] our Indian representative
NAME: ROYAL GENERAL .S.
ACC: [protected]
PAN: ACXPH9479B
ICICI BANK
Accordingly, I contect him over his given Mobile no. and deposite the money Rs 32500.00.

Again I received a massage that Your winning fund has not been transfer due tocertain change in revanue structure of the reserv bank of India, I am sorry for delay and the processing officer has been deputed to releade the fund and reaching India tomorro, Mean while you deposite Rs.77500.00 for the procurement of vital documents.
from India the processing officer call me to do so. But I became doubtful and not deposite the money but I asked, Mr . Nilesh Sharma about my doubt and he said, you'r not need to worry if you will not deposite the fund you will get your money back( 32500),
But now, nither I am getting responce of my e. mail nor Mr. Nilesh sharma is picking the phone.
sir, I want to know that whether their is any fund for this type of lottery with Microsoft or every thing is fake. Pl. let me know the way to whom I can coplain .Pl.reponce me on my e mail -shubhamvyas@hotmail.com and oblize.
regards
SHUBHAM VYAS

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1:48 pm EDT
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Barclays Bank Overcharged

I had probelms using my barclaycard to pay for life changes I was making in January and which resulted in the need to make a number of 0845 and 0870 numbered calls to resolve it.

Barclaycard accused both the branch financial advisor and myself of lying when we confronted them with fact they were distorting the truth to wriggle out of the problem/s they had caused me. An internal complaint was raised and £35.00 compensation offered for the distress caused which has yet to materialise.

Further ongoing problems have arisen with Barclaycard which I have raised with them in writing and they keep fobbing me off.

Barclaycard should admit they have behaved badly and compensate me for the distress they caused me which affected several other area's of my life and affected my health.

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Barclays Bank Lottery price money usd 1.000.000.00

I am not sure if this is a scam or not
A mrs joy clark wants us to pay 520 pounds for fees or taxes before
We can receive our winning from a canadian lottery
Can you help me in this matter
What must I do
Can I trust it or is it a scam

Thanks

Kathleen

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Jessica Valencia
Denmand, GB
Dec 10, 2011 3:41 am EST

Greetings to everyone out there, I am Mrs Rose Hilton.I never knew we still have honest lender in this world.I almost lost my son due to his medical condition, i was unable to pay his hospital bills and even my business was going down due to the medical condition of my son.Today i give God the glory and thank to Mrs Jessica Valencia who finally grant me an amount of 65000euro that brought me back to my good stand and that of my son.God Bless.Apply with them via Email:jessicavall124@gmail.com

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Charlotte Francina Strydom
, ZA
Mar 22, 2011 11:49 pm EDT
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It is 419 scam please don't go on with this it will cost you a lot of money first baclays bank plc for bankcosts then the british revenue then the drugboard then city bank to
open a account then to open your dormant account it is endless please dont respond it is a scam delete delete delete

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bimalesh kr singh
, IN
Mar 21, 2011 9:38 pm EDT
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Dear sir
I due respect i beg to say that i am bimalesh kumar singh i gotted a mail from barclays bank plc i am winner of microsoft lottery prise (750, 000, 00 GBP) that is true truth information or not
So please replay me as soon as possible & my mailed address is Sbimalesh69@gmail.com & oblized me
Thanking you sir

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Charlotte Francina Strydom
, ZA
Jul 11, 2010 12:35 pm EDT
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I feel the same but every thing look so real if it is a scam there most be some where in this world who can stop this scams and put them in gail for fraud I meen they use barclays bank plc london stationery they use the
inland revenue london stationery they use the monetery funds stationery they use the citibank of new york staionery and let me tell you it look so real but you know there is not a bigger fool than an old fool and i need money so i think hell the heaven open for me and this Dr John Patrick from Patrick Consulting services london he made me beleave in him that it is now scam his a christian an a old man how should he do someting like that
we become friends threw the emails now i still wait for citibank new york to pay my money into my account in south africa he call me an friday told me rthe reserve bank south africa sent the money back they need another
5000 he did not say if it is doller or ponds i told him the reserve bank south africa told me in south africa i first
get the prize money then I pay the tax and commissions they had no more problems to pay the money direct in to my account let see what happen but i dont want to believe this is a scam every thing was just to reaL
Thanks
Charlotte F Strydom

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Tonya Shipley
Gettysburg, US
Oct 26, 2009 1:02 pm EDT

All Lottery e-mails are a scam! Do you give out your e-mail when you play daily lottery? Do you even play any lottery games? I sure don't. and I recieve these all of the time, they are SCAMS. Delete, Delete, and DElete!

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Barclays Bank Customer service online banking

I have applied for an online banking pin code for approx 1 year with 4 codes being sent out from the UK to Lebanon, with none arriving.
Each time I called back to check and it was confirmed they have been sent.
14th October I applied again and by 21st Oct still no post from Barclays.
21st Oct spoke to manager Emma Reynolds who told me she could do nothing to help and maybe my brother in law could take an extension on his credit card to cover my banking problems!
23rd Oct I called custom relation manager, Joanne Grieves, from the complaints dept, who also said she could not help me. After a 10 min argument she asked if she should come to Lebanon herself to deliver my pin number!

To have management level use sarcasm and be totally unprofessional seems to be a common trait for Barclays Bank PLC customer relations dept. You should be disgraced to speak to a client in such a way and to offer no help or result with a true banking problem.

DO NOT BANK WITH BARCLAYS PLC

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SHARON2020
, ZM
Dec 01, 2010 9:49 am EST

i agree 100000% DO NOT BANK WITH BARCLAYS BANK. I come from Zambia and i had the worst experience in my 23 years. I went to the banking hall at 9a.m taking 15mins from work. all i wanted were my bankstatements. i waited for 15mins holding a number from there boggus calling system. i realized that the system was calling customers who were not there. to add salt to the injury only one front desk officer was serving the rest were doing things i cant explain. I decided to go to the manager who was close to me and ask if he could help as i was going back to work. he stared at me and asked if the system had called my name (this is 9.45 a.m) and my number had not been called. he then states that due to my interruption he had stopped doing his work as the documents he was holding was for a client who wasnt even there. he arrogantly said since my account was negative i couldnt get my statements and wrote the balance on a disposable paper. now if this is a branch manager behaving like an uneducated old man. is this what BARCLAYS ZAMBIA is proud of HE and the company shold be ashamed of themselves.

NOW TO AVOID EMBARRASSMENT PLEASE DONT SAY/SCREAM THAT YOU BANK WITH BARCLAYS

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barclay plc loan
, IN
Oct 20, 2010 8:51 am EDT
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Dear Sir,
Sub: Preclosure of personnel loan
Ref: Loan A/C No.[protected], customer I D NO.45992, CHANDRASHEKARAPURA SUBRAMANYABHATTA SRINATHA, YOUR LETTTER DATED 08-09-2010.

With referace to the above subject I wish to bring kind notice that I have availed loan from Barclay bank pl c, loan dispersed 1, 43000date 08/10/2010 due to my personnel reason I resided to close the loan and I have taken option to foreclosure the loan total amount Rs 66218=00
I sent DD Amount 66218=00(Sixty six thousand two hundredeneighteen rupees) in Ing vysya bank Bangalore, payable at Mumbai till today I have not yet received no due certificate and LOAN CLOSURE settlement letter this is for your kind information

Thanking you,
With regards
C.S.SRINATHA ([protected])
27/42, 17 TH CROSS
15 TH MAIN OPPOSITE TO
MAHARAJ AGRASEN HOSPITAL PADMANABHANAGAR BANGALORE

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Barclays Bank Closure of account

i have been trying for a month now to close my account with Barclays in the isle of Man and to transfer my funds to a different bank.
i keep on receiving this type of message: "I have been looking into this request for you, and have escalated this as an urgent case as I do not know why the payment is being held up"
And this type of message comes from a Premier Relationship Executive
Dealing with Barclays is like dealing with a ghost. You never get a straight answer and as french citizen living in Africa, i feel like i am trated as a fool.
They are happy to get the money of course but that's about all.
i really do not kbnow what to do anymore to get my fund out of this bank.
If someone has an idea on what to do or who to contact please let me know, as i urgently need this money

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barclaysarepants
, US
Jan 19, 2010 4:59 am EST

It's even harder to get them to close an account when someone dies.They insist on seeing all sorts of forms and make mountains out of molehills.In the middle of grieving you have to put up with a load of scrooges who try and hang on to your loved ones money.So far I've waited two and a half months.I'd never touch them with a barge pole in future.

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Barclays Bank Scam charge

About 17/12/2008 I requested online to transfer £200 from my personal account (balance £7000+) to a joint account at the same bank to take place on 31/12/2008, specifically because I knew that a direct debit for Council tax was due on 2/01/2009. The confirmation screen was correct. Early in January 2009 I received a letter informing me that the joint account was overdrawn and the account was debitted with a £22 charge. I complained in writing and received a reply that their records showed that I had requested the transfer to take place on 5/1/2009. I complained by telephone on 10/2/2009 and was advised that the case would be re-opened and I would be informed of the outcome within 5 days. So far I have not received a response.

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Barclays Bank Unacceptable behavior of an employee

Below is the content of an email sent to Barclays bank Customer care, I felt it needed to be published for people to be aware of how degraded the service in this bank has become...

I am writing today to submit an official complaint against a collections officer currently working within your bank due his latest behavior, that made it really intolerable and unacceptable in every way, due to reasons out of my control I had little to no access to my Mobile as it remains off or away due to the nature of my current employment as I currently work in media and the use of mobiles when on set or in production places is prohibited. That person called to follow up on a credit card payment done last week and wasn’t reflected – again due to issues out of my control.

I tolerated his insolence earlier in the month when he called to remind me of the payment that I forgot earlier becasuse was at fault by missing my payment, I swallowed my Pride and explained the reasons to that person and promised to pay ontime next time..

However what happened yesterday was so horrible that I DO NOT want this issue to be dismissed and disregarded and I would like to make sure its escalated to the people would ACT on it and not just pat him on the back and ignore the issue as this would be a serious indication of how bad this bank is becoming.

It started with him calling a contact that was given to the bank as a reference where he asked him to convey the message that the bank have been trying to contact me to check on payment states and that HE is doing it as a favor to ME and that I should call him back or ELSE! The contact was surprised by his attitude and aggressiveness and toned him down and told him that he will try to contact me to let me know of that person’s THREAT! Where later on the contact sent me an email (sometimes it’s the only way to contact me where I work) and informed me of the incident where his comment was – I never knew you got a credit card from a bank that hired THUGS!

Anyways, I called the bank using the number that called my contact, and there he was, and in addition to the way he acted with my colleague he did the following:

1- FIRST:
• I called introduced myself and asked what was the issue that called for calling my colleague, and I said am I speaking to “AXXX” the person who called my colleague?
• He said (in Arabic) YES this is AXXXX, OH So finally here you are! I guess it was the only way to get you out of your hiding!,
• I was really taken back and asked him for clarification, I told him that due to my work I don’t get calls and my phone is turned off most of the time
• he said, OH REALLY? What kind of job do you do now and where is it again? Can you tell me?! in a sarcastic tone!
• And then he said HOW COULD YOU CHANGE jobs and not update your bank first!
• He was literally shouting!
• I told him do I have to take permission from your bank to change jobs!?!
• He said of course!
2- SECOND:
• He said again in his loud tone (in Arabic) DO U know that you are listed as an ESCAPEE and that you will be hunted by the police for missing your payment?!,
• Again I couldn’t believe my ears and asked him for clarification as I have done all previous payments..and I do know clearly that I have done the payment when I was reminded earlier and it was done through UAE exchange as he advised the first time however after his call to my colleague I called UAE exchange in Gold and Diamond Souk to tell them that I need a copy of the receipt, they said that they have been trying to contact me during the weekend to tell me that the payment didn’t go through..
• I tried to tell him that where he kept interrupting me and saying (in Arabic again and in loud tone) Do you KNOW that you your last payment was on the 14th last month!?
• Again I said would you please let me finish,
• he said I DON’T CARE about your excuses! All I know is that you didn’t pay!
• So I told him well you either wait for me to get done from work, collect my money from UAE exchange and pay it again or he could take other credit card details and deduct the amount from there
• He said FROM where (YA OSTAZA) your credit card won’t take it!
• I told him I have another credit card issued from another bank
• He said laughing SO you are telling me that other banks do give YOU credit cards?!
3- THIRD
• I had to leave in the middle of a task and go to Abu Dhabi Mall to find a UAE exchange to pay the amount due, where they told me that they can only withdraw a specific amount so I called back and told him that I was advised that I should contact ALANSARI instead.
• He shouts again (in Arabic) this is rubbish go back and let them talk to me!
• I went to another branch to get things sorted as I left my job in the middle of a deadline delivery and completed the payment
• He called and said (in Arabic) SO.. tell me did you do the payment or?!
• I said I DID shall I give you the ref..and I did
• He said (in Arabic).. OH NOW I FEEL BETTER you actually did the payment finally!
4- FOURTH
• I said, now you have received your payment.. can I speak to your manager?
• Where he forwarded the call to a person called Mxxxxxx who introduced himself as the supervisor
• I was telling him of his employee attitude where to find later that person’s name is not AXXXXX it was YXXXX!
• And the manager’s only excuse was that “Yxxxx” was Egyptian and that this is how they speak!
• I was shocked! And just ended the conversation as I really couldn’t believe that what used to be a respectable bank hires liars and thugs now!

This email might be disregarded and added to the pile of complaints you receive for sure if that is the conduct and attitude of your service team but I am sending this in hopes that there are still some decent people left in a bank full of Axxxxs and Yxxxxx…

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boxFrontier
Avon, US
Jul 23, 2010 3:43 pm EDT
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Wow, what a joke of a bank. Barclays Bank's customer service department is by far THE worst I have encountered. I am surprised Frontier Airlines has not moved on to a different bank to administer the frequent flier credit card offer. The customer service at the bank is the worst I have ever experienced.

If I did not love Frontier Airlines and want the mileage credit I would have dumped Barclays Bank long ago.

Seriously, I do not understand how a company (Barcays) can stay in business with the poor customer service, lack of follow through, incompetent employees, not well-trained employees on their own products (e. g. stating they don't offer a "Pay Pass" credit card through Frontier Airlines, when they do!), weak supervisors, not calling back within 24 hours as they state a manager will do and managers not even aware of what the problem is.

This goes back to mid-May when I was sent a new credit card because I was "upgraded" to a better card. Two months later and nearly 30 phone calls and I don't have resolution and continue to get incompetent customer service employees who give me incorrect information and do not seem to care to fix the situation. Stay clear of getting one of these cards if you can help it. (I read the negative post by a person who "was roped" into one there at the Denver Airport.)

I am so disappointed in this product, Barclays Bank, any Barclays cards, especially the Frontier Airlines Barclays MasterCard, the incompetent call center they use in Manila, the uniformed bank customer service personnel in the U.S. who do not follow through and seem uninterested in helping, Frontier Airlines.

There are other better choices out there. Be aware - Mike

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Barclays Bank Lottery scam maybe

Received this email. I wish to enquire if this is a scam.
Can anyone help?

Barclays commercial bank has dedicated banking services that grows with your business and experts who understand your needs and ambitions.

Customers attention
24hrs online customer service
Barclay commercial bank of london
London branch...
P. O. Box 738, eagle court 75 king street,
Hammersmith london, w6 9hy, u. K.

Winner of the lottery.

Note your winning cheque funds of & pound;250, 653.00 pound to be transfer to your account was deposited in a suspense account in our bank awaiting to be transfer to you for wire transfer to your local bank account, all verification has been done, the telegraphic remittance process has been concluded and the funds is now available for immediate online transfer into your nominated bank account.

Here is the recent history of your transfer status via suspense account to be forwarded to you in full once payment is made for your cost of transfer charges for transfer of your lottery amount conveinently in the transfer menu:

Transfer on hold...

Out of 100% = 95% done - 5% on hold...

Transfer current percent% : 95% done...
Bank message: transfer on hold... "cot" payment required.

* you have not yet made the payment for the cost of transfer (Cot) charges.

This is in accordance with section 13 (1) (N) of the international transfer act as adopted in 1993 and amended on 3rd july 1996 by the constitutional assembly. We want you to understand that you need to pay the c. O. T charges (Cost of transfer) to enable you proceed with the transfer of your winnings to your local bank account in your country.

The c. O. T means (Cost of transfer). Every bank charges a certain amount for transferring funds and it is known as the cot fees. The c. O. T amount to be paid is & pound;352.00 gbp (Three hundred and fifty-two pound). This amount has to be paid by you before this bank will proceed with the transfer of your winning funds

The c. O. T charges is legally for licensing and coverage documentations approval signatures for the transfer before money reflects in your nominated bank accounts.

Attn: your c. O. T charges cannot be deducted from your funds, your funds have been protected by a professional handcover insurance policy, it has to be remitted to you in full, we advise that you kindly send the payment of & pound;352.00 gbp (Three hundred and fifty-two pound) via bank transfer.

I hope you understand that this is a strict banking procedure aimed at given the best services to our highly esteemed customers, considereing the amount of money which you have won and also to guarantee a successful and hitch free transfer.

Note: this payment have to be made via our account officer's details that will be sent to you immediately we receive your urgent response, you are required to contact us when you are ready to make payment to our account officer details for payment. We will provide you with our officer account details for easy payment.

Upon your response to this mail, we will give you our account officer details for payment of c. O. T fee.

When you are ready to make the payment, contact us so that we can provide you with our account officer's details for you to make the payment for the c. O. T fee to enable us to proceed with the transfer of your winnings to your account. I assure you that once the payment is made your winnings will be transferred to your account in your home country within 24hrs.

Thank you for banking with us as we promise to provide you with the best internet banking services.

For more information please contact us via this telephone numbers below on any information you need:

Mr. Michael smith, (Senior accounts officer)
Account department (Local / foreign)

International banking unit,
Barclays bank plc...

Telephone:+[protected]

Read full review of Barclays Bank and 6 comments
Update by Blacktown
Mar 17, 2010 12:51 am EDT

I can only speak from my own experience. I believe that it is a scam.
First they will ask you to send monies (COT) on a promise that your funds will be in your account in 24 hours. They will then ask you to send them the CRN from Western Union where they cash in on your money within a few hours.
Then they will email you and tell you that the IMF will need to be paid and then they will tell that a Charity will need some of your funds too prior to sending you your so-called funds, and then they will tell you that your funds are in your country and another fee will need to be paid.
After paying this they will then tell you that a different bank in another country has your fund and further fees will need to be paid. And so on until you have no money left to send but they will still try their luck with you until you no longer respond to their emails.
Western Union states "Do not send money overseas to someone you do not know".

You can try and google the person's name or even try looking at sites called
419 scam
ScamReports@FraudAid.com
I been bitten

Here you can get more information in regards to whether you are being scammed.

I hope I have been of help.

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holy devin
, PK
Feb 12, 2014 3:34 pm EST

Dear sir,
i got receved a masige on my mobile from nokia sms promo i won 750.000.GBP britain pound and we sens him my all infirmation and he is confirmed my lottry fund deposit to barcly bank i will confirmed to you please so you will confirmed
he send me the deposit certificate detail
Deposit NO: BBL/BA0581380660001
Register NO: 1026167
Deposit Code: BBL/DEPONRT4772
Refrence Code NO: BBL/118/WB-NL-[protected]
and other more he is send the from nokia sms promo FSA Certificate & winning certificat
My mobile NO: [protected](zafariqbal)

Thanks
Best regards
zafariqbal
From Pakistan

N
N
nomi.z
, PK
Feb 10, 2014 12:38 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Dear sir,
we got receved a masige on my mobile from nokia sms promo i won 750.000.GBP britain pound and we sens him my all infirmation and he is confirmed my lottry fund deposit to barcly bank i will confirmed to you please so you will confirmed
he send me the deposit certificate detail
Deposit NO: BBL/BA0581380660001
Register NO: 1026167
Deposit Code: BBL/DEPONRT4772
Refrence Code NO: BBL/118/WB-NL-[protected]
My mobile NO: [protected]

N
N
nomi.z
, PK
Feb 10, 2014 12:24 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Dear sir,
I have receved one masge on mobile nokia sms promo and i won 750.000.GBP britain pound and he confirmed barclys bank n this is true and he send me barclys bank acount lottry deposit number,
Deposit NO: BBL/BA0581380660001
REGISTERED NO: 1026167
DEPOSIT CODE: BBL/DEPOBRT4772
REFRENCE CODE NO: BBL/118/WB-NL-[protected]
MY MOBILE NO:[protected]
Also he send me that Deposit Certificate n all cover sation to mr, marck cole

A
A
Azam Javed
, PK
May 23, 2013 2:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

DISCLAIMERS ORDER FORM(FILL AND RETURN)‏
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Hide detailsAzam Javed5/23/2013 To: MCOL@hmcts.gsi.gov.uk
Azam JavedEdit profile details
From: Azam Javed (azamjaved1958@hotmail.com)
Sent: Thursday, May 23, 2013 11:32:43 PM
To: MCOL@hmcts.gsi.gov.uk (mcol@hmcts.gsi.gov.uk)

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Download as zipAzam Javed5/23/2013 To: ministers@dwp.gsi.gov.uk
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Hide detailsAccount Officer Barclay's Bank (accountant@barconlineinter.com)Add to contacts5/23/2013 To: Azam JavedBARCLAY'SBANK PLC 1 Churchill Place, London, E14 5HP London, United Kingdom. PHONE:+[protected] Fax No:+[protected] Email;accountant@barconlineinter.com (Monday -Friday, 9GMT- 5 GMT) (Saturdays

From: Account Officer Barclay's Bank (accountant@barconlineinter.com)
Sent: Thursday, May 23, 2013 9:44:33 PM
To: Azam Javed (azamjaved1958@hotmail.com)

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Download as zip

BARCLAY'SBANK PLC
1 Churchill Place, London, E14 5HP
London, United Kingdom.
PHONE:+[protected]
Fax No:+[protected]
Email;accountant@barconlineinter.com
(Monday -Friday, 9GMT- 5 GMT)
(Saturdays - 10GMT - 2GMT
DATE:22nd May 2013.

DISCLAIMERS ORDER FORM(FILL AND RETURN)

Welcome to Barclay, s Bank plc and its wide range of efficient and reliable banking services and 24 hours online banking services for both resident and Non residence of United Kingdom.

Dear Valuable Customer,
We are sorry to inform you that a Disclaimer Order form have been
issue for you to sign and return so as to enable us refund your won
funds back to the lottery company as unclaimed funds since you are
unable to raise the bank Administrative cost for your online dormant account to be Activated to enable funds transfer successfully,

Kindly sign and return the Disclaimer order form as soon as you receive this mail so that we can refund your certified check before the working hours today,

Thanks for your understanding and co.operation,

We thank you for your patronage.

Yours faithfully,
David Cole
Chief Executive Officer,
Global Retail and Commercial Banking.
BARCLAY, S ONLINE PRIVATE BANK.
1 Churchill Place, London, E14 5HP
London, United Kingdom.
PHONE:+[protected]
Fax No:+[protected]
Email;accountant@barconlineinter.com
(Monday -Friday, 9GMT - 5 GMT)
(Saturdays - 10GMT - 2GMT
DATE: 22nd-MAY-2013.

... WELCOME TO BARCLAY, S ONLINE PRIVATE BANK... | ... BANKING AT YOUR DOOR STEP ... | ...Encrypted Transactions... | ...Online Funds Transfers... | ...Depository Accounts... | ...Vault / Safe Deposit Accounts...

*******************Disclaimer****************************
The Information contained and transmitted by this E-MAIL is proprietary to Barclay's Bank and /or its Customer and is intended for use only by the individual or entity to which it is addressed, and may contain information that is privileged, confidential or exempt from a disclosure under applicable law. If this is a forwarded message, the content of this E-MAIL may not have been sent with the authority of the Bank
© 2013 Microsoft Terms PrivacyDevelopersEnglish (United States

R
R
raghda
, SA
Dec 15, 2009 5:36 am EST

FOREIGN REMITTANCE DEPARTMENT
[International Exchange]
TEL : +44-[protected]
FAX : +44-[protected]

OFFICE OF HEAD OF OPERATION,
International Banking Unit (IBU)
Barclays Bank Plc.

For the Attention of: Raghda Abdou Saleh,

NPB/1047/IBC
[For bank reference purposes only]
December 15, 2009.
i have recieved this mail form your bank that i have win 1000, 000 $ and they need 185 $ to transfer the money is it a scam or shall i send them the money via western union

S
S
shazia sultana
, IN
Nov 11, 2009 11:01 pm EST

hello sir,
i got the mail from this respective bank that my winnig price will transfer to this bank is it true or fake..
and i have to pay some of Rs.32500 for your bank(c.o.f. fees)
is it true please contact me and help me...
i have to pay this amount with in 48 hours, please inform me.
if i have won this price, please let me know what is true

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Barclays Bank Unwilling to provide pre-closure letter

Dear Sir/Madam;
I am a personal loan customer of Barclays bank in India.

I am personally working for a MNC, which is willing to help me pay off the personal loan disbursed to by Barclays Bank at 18% per-annum. Which itself is very high. The tenure is 7 years. I have paid the interest for almost 2 years now. There is a marginal decrease in the amount.

Now that I am being helped by another organization for closure of this loan at a very low rate of interest I requested Barclays Phone banking executives to mail me the outstanding letter. They clearly denied me to provide any correspondences. Then I had sent a couple of E-mails to one of their senior executives in India, there has been no replies. I had send couple of e-mails to their customer issue cell in UK, still no reply.

Barclays hardly has few offices in India, it is difficult to trace one. Even if you do the officials ask you to contact through the phone banking executives, who continue to give the same answers.

This rate of interest is really affecting my personal life. I sincerely want to pay back the amount to Barclays, but can someone tell me how?. I have now been contacting Barclays for last 2 months for a silly letter or email which will state what is my outstanding as of this month.

The banks in India give you this statement on hand anytime you contact them. Everymonth a statement is mailed to your address. Barclays does not do any of these.

Please help. I feel this was the biggest mistake of my life, their phone executives are really rude on the phone.

Regards,
Chidambaram.

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Barclays Bank Text win promotion

we are still waiting on you to tell us if the text winnings are true .some one sent us a e-mail back and claim they are you the complains board and give us this reciever sahley vaughn from so called barclays bank plc 175 high street stourbridge west midlands dy98le but this is not a real bank please help us to get a result.it looks for us that some one in your company are helping the people that scam every one

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Barclays Bank Slaimmed into paperless billing / poor customer service

Barclays Bank slaimmed me into its paperless billing program and when I got a $79.99 bogus charge on my account that had a zero balance credit card it when went out over 90 days with late fees and jack up interist charges they said I owed them $210.00 They Slammed me into there paperless billing which I never signed up for and so when I didn't get a hard copy statement of my acct they didn't get paid... I only noticed it as they reported me as late pay to my credit report and I didn't owe then anything. I tried serveral time to resolve any issue though it CSR reps and they will lie to you saying they will get things resolve your problems and they will drop you like a hot rock. The CSR are not interisted in helping its customers and they will just add to your problems with Barclays Bank. I reported them the the BBB and got my acct resolved when I got a call from Eizabeth Chistopher with Juniper Bank at [protected]. They also jacked up my interist rates so I will be closing my account with them as they all ready cost me over 50 points of my credit rating score and I'm sure that will go down again when I close that accountbut WHO CAN AFFORD TO KEEP DOING BUSINESS Barclays bank any longer. They are a bunch of ripp offs

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Barclays Bank Winning of lottery

Your safety box delivery oder no : 09213-xzp-0111‏
From: barclays bank plc uk ([protected]@yahoo.com)
Sent: 10 august 2009 19:02:24
To: [protected]@msn.com

Attachments: 3 attachments | download all attachments (430.7 kb)
british-p... jpg (159.8 kb) , certifica... jpg (132.5 kb) , insurance... jpg (138.4 kb)

Fedex billing invoice processing
Barclays logo
Barclays bank plc. registered in england.
Registered no: 1026167.
Registered office: 166 hyathe heatherwold,
Newton newbury berkshire, rg209bg uk.
Phone :+[protected]
10-08-2009

Attention : subhash chandra dutta,

We acknowledge the receipt of your informations tendered to claim the (spdc) award prize, having confirmed the receipt of the filled form in good condition, the managment and staff of this barclays bank wishes to express our sincere congratulations to you as one of the (spdc) international award winner.

With reference to the email receieved from you, we have confirmed your position as the legal beneficiary to the sum of 500, 000gbp from spdc, which is deposited in a temporary (c) accaount with our bank. we wish to inform you that the govering body of this bank have approved to release your prize by cash payment to you on the auspices as the legal winner of the prize.

Your temporary account balance with us at today stand at (five hundred thousand great british pounds only).

Sequel to the decision of the govering body of the barclays bank of uk based on the approved payment order received from shell petrolum development company (england) , we hereby inform you that the final approval is given to release your fund of 500, 000gbp by cash to you. the complet sum has been packed and sealed in the barclays special cash security - box for despatch to india.

The barclays bank cash security box contains your complet cash awarded prize, will be despatched as "diplomatic parcel" on the security coverage through the british govermental delivery immunity.

Hence we have informed a british diplomat who is presently on active service in india to assist you in india " to use his diplomatic influence to complet the clearance / clearing formalities of your diplomatic parcel at the airport for your convinence and to safely deliver your diplomatic box (your cash prize) to you at your given home address (home delivery)

It is very important to inform you that the diplomat (mr philip gore. r) is a man of influence and dignity, working for the british government on govermental level. he is a very busy official equally, so kindily accord him with due respect and follow his instructions for effective service and assistance.

The british diplomat (your delivery person) mr philip will contact you immediately your diplomatic box arrive indian airport.

Your box will be released by the airport authority to the diplomat mr philip gore r and your box will be delivered to your home address by the delegated diplomat mr philip gore within 3-4 hours after the clearance by the airport authority.

You dont need to be at the airport at the time of the clearnmce, we we have ensured a home delivery to your address. the delegated diplomat mr philip will deliver the box to you in person at your home address after clearing the box on your behalf. so you stay at the comfort of your residence for the arrival of mr philip to your residence for delivery of your box money.

We did not reveal the real content of the box to any one, thereore keep secrect the this cash transaction until your box money enters your residence and dont even disclose the content to mr philip as well.

Upon receipt of your box (delivered) to you by diplomat philip gore r, you are to contact this department for the (password/code) to open your security box (the barclays bank special security cash delivery / security box) , to access your cash, receieved, you will be required to fill, sign, the receivers form, which we have placed on top of cash inside the box and return a copy to this department and copy to your claim agent (spdc) , to confirm receipt of payment..

Take note of the following:-

The despatch of your cash delivery - box diplomatic box has been scheduled for wednesday 12th august 2009
Arrival date :thursday 13th august 2009
The delivery agent from barclays bank uk
Delivery agent name : diplomat philip gore r
Agent passport no: [protected]
Poster-marg delivery nbt99
His diplomatic file no 0011
Delivery file no 21
Your consignment delivery order no 09213-xzp-0111

Confirm the below information to us :-

A. your complet names...
B. your residence adddress...
C. your direct contact mobile number...

If there is anything that you fail to understand, you are adviced to contact this office for interpretation, assistance and further clarification.

Thanks for your kind understanding
Patrick d
Bank director.

Attachment:
1, insurance certificate
2, diplomatic passport of mr philip
3. insurance certificate

British-passort—philip_gore_r. jpg

Certificate - of-legality-subhash-chandra-dutta. jpg

Insurance-certificate-subhash-chandra-dutta. jpg

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balaganga
, IN
Sep 08, 2010 5:13 am EDT

I will also agree. Because the passport no and photo on passport is similar to the attachment in this article. And only the name of the person is different.

Thanks

B
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bapighosh
, IN
Jun 23, 2010 8:49 am EDT

I totally agree to your message. I too have received a sms from Cocacola Corporation. The message is following:---
Your mobile has won 450, 000 Great Britain Pounds in ongoing CocaCola Promo held in UK, for claim contact us on email; cocacola.claim.dpt@live.com

Sender (NO NAME) AD- SAMSUNG.

Received: 04:51:26pm

Date: 18-06-2010

Then I receive this mail from them as follows:---

22 Garden close stamford
lince PE92YP, London
United Kingdom, England

Tele Number:+[protected]
Fax Number +[protected]
Fax Number :+[protected]

E-mail:cocacola.claim.dpt@live.com

CONGRATULATIONS ! ONCE AGAIN.
This correspondence officially confirms that we are in receipt of your e-mail regarding the claim of your award prize value of 450, 000.00 GBP.
COCA-COLA CORPORATION collects 500, 000 cell phone numbers from all the cell phone network services in all over Asian and Europe countries and over twenty million cell phone numbers participated in this award promotion and seven persons from seven different countries were selected to benefit from this end of the year promotion and you are one of the Selected Winner.
You are to fill and submit the form below, the mode in which you want to receive your winning amount, for us to verify your option and assign your amount to the particular option and this process will not take more than 24hrs to enable you receive your winning amount without much delay
Full name...
Full Address...
Nationality...
Winning Mobile Number ...
Work Telephone ...
E-mail address...
Date of birth...
Marital Status...
Occupation...
Payment Option/Prefered mode of payment.
1.Personal Presentation
2.Courier Delivery
2.Bank Telegraphic Wire Transfer
1. PERSONAL PRESENTATION.
You will required to come to England United Kingdom to pick your prize personally from prize Disbursement center England . you are therefore requested to come in person to the Disbursements Center of the England Online Coca-cola International Promotion with the following requirements:
(a) An International Passport or Driven licence
(b) Two (2) passport photograph (3*4 size)
2.VIA DIPLOMATIC COURIER SERVICE.
In this method of courier service means, the courier company will only charges very little amount before the cheque will be completely delivered to your address.
Receiver Name...
Address...
Nationality...
Postal Code...
City...
State/Province...
Country...
3.VIA BANK TO BANK WIRE TRANSFER.
In this method of bank wire, the bank will charges some money before they will convert the cheque into cash payment and transfer to your account via electronic wire.
Bank swift code; ...
Bank name...
Bank address...
Bank account ...
Account holder...
Amount to be transfered...
I hope my application will be favourable granted by your reputable office.
Note: Any unclaimed prize will be returned to the treasury of COCA-COLA CORPORATION. You are advised to keep your winning details strictly to yourself and not share it with any individual or firm to avoid confistication of your prize.
Thanks & Regards

22 Garden close stamford
lince PE92YP, London
United Kingdom, England

Tele Number:+[protected]
Fax Number +[protected]
Fax Number :+[protected]

E-mail:cocacola.claim.dpt@live.com

CONGRATULATIONS ! ONCE AGAIN.
This correspondence officially confirms that we are in receipt of your e-mail regarding the claim of your award prize value of 450, 000.00 GBP.
COCA-COLA CORPORATION collects 500, 000 cell phone numbers from all the cell phone network services in all over Asian and Europe countries and over twenty million cell phone numbers participated in this award promotion and seven persons from seven different countries were selected to benefit from this end of the year promotion and you are one of the Selected Winner.
You are to fill and submit the form below, the mode in which you want to receive your winning amount, for us to verify your option and assign your amount to the particular option and this process will not take more than 24hrs to enable you receive your winning amount without much delay
Full name...
Full Address...
Nationality...
Winning Mobile Number ...
Work Telephone ...
E-mail address...
Date of birth...
Marital Status...
Occupation...
Payment Option/Prefered mode of payment.
1.Personal Presentation
2.Courier Delivery
2.Bank Telegraphic Wire Transfer
1. PERSONAL PRESENTATION.
You will required to come to England United Kingdom to pick your prize personally from prize Disbursement center England . you are therefore requested to come in person to the Disbursements Center of the England Online Coca-cola International Promotion with the following requirements:
(a) An International Passport or Driven licence
(b) Two (2) passport photograph (3*4 size)
2.VIA DIPLOMATIC COURIER SERVICE.
In this method of courier service means, the courier company will only charges very little amount before the cheque will be completely delivered to your address.
Receiver Name...
Address...
Nationality...
Postal Code...
City...
State/Province...
Country...
3.VIA BANK TO BANK WIRE TRANSFER.
In this method of bank wire, the bank will charges some money before they will convert the cheque into cash payment and transfer to your account via electronic wire.
Bank swift code; ...
Bank name...
Bank address...
Bank account ...
Account holder...
Amount to be transfered...
I hope my application will be favourable granted by your reputable office.
Note: Any unclaimed prize will be returned to the treasury of COCA-COLA CORPORATION. You are advised to keep your winning details strictly to yourself and not share it with any individual or firm to avoid confistication of your prize.
Thanks & Regards

I CONFIRMED THAT THIS IS A FRAUD DEAL.
MESSAGE TO ALL: IF ANY ONE RECEIVES THIS TYPE OF MESSAGES, DO NOT ACKNOWLEDGE IT. THE RISK IS YOURS.

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D
DWAIPAYAN
, IN
Nov 06, 2009 12:30 pm EST

I agree with this complain. Even I got such a sms on my mobile +[protected]. then I replied to them and
then send just the same mail.
Then Mr. Gore called me and said that he has come DELHI. then he told me to pay 16 thousand rupees for his travel to kolkata. then again he told me to pay 69 thousand for registration of the box.
then again 75 thousand for not to open the box, but after that he told me the custom has opened the box.so, askedthen 61 thousand for anti money laundering certificate.
then again told to pay 1.15 lakh for vat tax of the money..then I found something wrong ...and found your complaint.
I have cheated for Rs. 2.36 lakhs.
tahnks to this complaints to save my 1.15 lakh.
note this bank accounts..
ACCOUNT NAME ...Lalchhantluang
ACCOUNT NUMBER...[protected]
BANK NAME...STATE BANK OF INDIA

ACCOUNT NAME ...KAMLESH LALCHAND SHARMA
ACCOUNT NUMBER...[protected]
BANK NAME...STATE BANK OF INDIA

ACCOUNT NAME ...SANTOSH KAMAT
ACCOUNT NUMBER...[protected]
BANK NAME...STATE BANK OF INDIA

ACCOUNT NAME ...NGAYULI THUMRA
ACCOUNT NUMBER...[protected]
BANK NAME...STATE BANK OF INDIA

ACCOUNT NAME ...AMIT SAHU
ACCOUNT NUMBER...[protected]
BANK NAME...STATE BANK OF INDIA

ACCOUNT NAME ...Lalrosanga
ACCOUNT NUMBER...[protected]
BANK NAME...STATE BANK OF INDIA

ACCOUNT NAME...Robert Lalmuanpuia
ACCOUNT NUMBER...[protected]
STATE bank of India..

I am posting this so that they can do it to no-one else what they have done to me.

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Barclays Bank Closure of account

After getting extremely annoyed with incompetent Barclays telephone banking support staff in India re the unauthorised charges for a cash withdrawal, I decided to go into my local branch in Clacton-on-Sea, I explained to the nice chap at the reception desk what the problem was, excessive charges and how I'd wasted an hour on the phone to idiots in India who weren't able to help at all.

He was very supportive, tapping away on his computer, closing the account for me and taking all my details, including chequebooks, cards, PIN sentry and taking the account information to transfer the money into etc. I left the Clacton-on-sea Barclays bank feeling satisfied that you have to sort things out in person.

I was totally wrong to trust them. Two weeks later, nothing, no money transferred. Regretfully I pick up the phone and call them, the usual [censored] from the indian call centre, and suprisingly, the account is still active, which proves yet again a bank hasn't followed through on the instructions I gave them. I've had similar problems in the past with counter staff not bothering to process a change of address TWICE - so nothing suprises me know about their levels of incompetance.

To make matters worse, the support staff member says she can't see the "closing account" team's information on the account, so she can't tell wether its been closed or not without calling them, what kind of a dumb IT CRM system does Barclays use if they can't even look up the "status" of the account. So I'm put on hold while she tries to call the other department - she comes back to me saying nobody is picking up her call.

She's going to call me back... hmmm lets see its 14:40 when I finished the call... lets see what happens.

So yet again the bank gets to keep my cash for yet more time, and of course they'll send me a cheque, and again they keep it for even longer while that gets processed.

Its about time a new bank came along and introduced proper customer service and a decent customer orientated approach and kicked this lot into the 21st Century - they seem to think they can just get away with incompetance.

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Update by derekcfoley
Sep 16, 2009 8:31 am EDT

Its bad enough being overcharged for the basics, like sending out statements if you have an inactive business account, but the real sting in the tail is them not telling me over the counter that there would be a 85p per £100 cash withdrawal fee. Ridiculous - Banks really take the p*ss - some new banks need to come in and shake all this up and give customers proper service instead of masses of buraucracy and hidden costs to fund their own poor business practices.

Update by derekcfoley
Sep 29, 2009 10:21 am EDT

To make matters worse, I've just been told that yet again they did not process my change of address! They did this 2 years ago. Utterly ridiculous.

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9:37 am EDT
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Barclays Bank Customer service

L.L. Bean has a guarantee that "if you are unhappy with anything at any time" they will make it right.
Barclays Bank called my home as many as 15 times over a week period claiming that I had not paid a monthly credit card bill that I always kept paid in full. I had mailed the check on the 17th of the month and SURPRISE it was found on the 23rd. My local bank advised against stopping payment and reissuing another bank money order to replace a "lost" one for a few more days because they thought Barclays were a bit impatient. They were right.
Now, L.L. Bean refuses to allow free shipping by paying any other method than using the Barclays card, including paying by cash.
When did we stop recognizing cash as our nation's primary tender?
This Maine native is not happy with L.L.Bean and wonders why after MBNA and at least one other credit card company had no issues, now all of a sudden Barclays is being so harrassing in their dealings with customers. By the way, after Barclays "found" the check, there was no apology whatsoever.

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boxFrontier
Avon, US
Jul 23, 2010 3:33 pm EDT
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Wow, what a joke of a bank. Barclays Bank's customer service department is by far THE worst I have encountered. I am surprised Frontier Airlines has not moved on to a different bank to administer the frequent flier credit card offer. The customer service at the bank is the worst I have ever experienced.

If I did not love Frontier Airlines and want the mileage credit I would have dumped Barclays Bank long ago.

Seriously, I do not understand how a company (Barcays) can stay in business with the poor customer service, lack of follow through, incompetent employees, not well-trained employees on their own products (e. g. stating they don't offer a "Pay Pass" credit card through Frontier Airlines, when they do!), weak supervisors, not calling back within 24 hours as they state a manager will do and managers not even aware of what the problem is.

This goes back to mid-May when I was sent a new credit card because I was "upgraded" to a better card. Two months later and nearly 30 phone calls and I don't have resolution and continue to get incompetent customer service employees who give me incorrect information and do not seem to care to fix the situation. Stay clear of getting one of these cards if you can help it. (I read the negative post by a person who "was roped" into one there at the Denver Airport.)

I am so disappointed in this product, Barclays Bank, any Barclays cards, especially the Frontier Airlines Barclays MasterCard, the incompetent call center they use in Manila, the uniformed bank customer service personnel in the U.S. who do not follow through and seem uninterested in helping, Frontier Airlines.

There are other better choices out there. Be aware - Mike

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Barclays Bank Money matter

Your safety box delivery oder no : 09213-xzp-0111‏
From: barclays bank plc uk ([protected]@yahoo.com)
Sent: 10 august 2009 19:02:24
To: [protected]@msn.com

Attachments: 3 attachments | download all attachments (430.7 kb)
british-p... jpg (159.8 kb) , certifica... jpg (132.5 kb) , insurance... jpg (138.4 kb)

Fedex billing invoice processing
Barclays logo
Barclays bank plc. registered in england.
Registered no: 1026167.
Registered office: 166 hyathe heatherwold,
Newton newbury berkshire, rg209bg uk.
Phone :+[protected]
10-08-2009

Attention : subhash chandra dutta,

We acknowledge the receipt of your informations tendered to claim the (spdc) award prize, having confirmed the receipt of the filled form in good condition, the managment and staff of this barclays bank wishes to express our sincere congratulations to you as one of the (spdc) international award winner.

With reference to the email receieved from you, we have confirmed your position as the legal beneficiary to the sum of 500, 000gbp from spdc, which is deposited in a temporary (c) accaount with our bank. we wish to inform you that the govering body of this bank have approved to release your prize by cash payment to you on the auspices as the legal winner of the prize.

Your temporary account balance with us at today stand at (five hundred thousand great british pounds only).

Sequel to the decision of the govering body of the barclays bank of uk based on the approved payment order received from shell petrolum development company (england) , we hereby inform you that the final approval is given to release your fund of 500, 000gbp by cash to you. the complet sum has been packed and sealed in the barclays special cash security - box for despatch to india.

The barclays bank cash security box contains your complet cash awarded prize, will be despatched as "diplomatic parcel" on the security coverage through the british govermental delivery immunity.

Hence we have informed a british diplomat who is presently on active service in india to assist you in india " to use his diplomatic influence to complet the clearance / clearing formalities of your diplomatic parcel at the airport for your convinence and to safely deliver your diplomatic box (your cash prize) to you at your given home address (home delivery)

It is very important to inform you that the diplomat (mr philip gore. r) is a man of influence and dignity, working for the british government on govermental level. he is a very busy official equally, so kindily accord him with due respect and follow his instructions for effective service and assistance.

The british diplomat (your delivery person) mr philip will contact you immediately your diplomatic box arrive indian airport.

Your box will be released by the airport authority to the diplomat mr philip gore r and your box will be delivered to your home address by the delegated diplomat mr philip gore within 3-4 hours after the clearance by the airport authority.

You dont need to be at the airport at the time of the clearnmce, we we have ensured a home delivery to your address. the delegated diplomat mr philip will deliver the box to you in person at your home address after clearing the box on your behalf. so you stay at the comfort of your residence for the arrival of mr philip to your residence for delivery of your box money.

We did not reveal the real content of the box to any one, thereore keep secrect the this cash transaction until your box money enters your residence and dont even disclose the content to mr philip as well.

Upon receipt of your box (delivered) to you by diplomat philip gore r, you are to contact this department for the (password/code) to open your security box (the barclays bank special security cash delivery / security box) , to access your cash, receieved, you will be required to fill, sign, the receivers form, which we have placed on top of cash inside the box and return a copy to this department and copy to your claim agent (spdc) , to confirm receipt of payment..

Take note of the following:-

The despatch of your cash delivery - box diplomatic box has been scheduled for wednesday 12th august 2009
Arrival date :thursday 13th august 2009
The delivery agent from barclays bank uk
Delivery agent name : diplomat philip gore r
Agent passport no: [protected]
Poster-marg delivery nbt99
His diplomatic file no 0011
Delivery file no 21
Your consignment delivery order no 09213-xzp-0111

Confirm the below information to us :-

A. your complet names...
B. your residence adddress...
C. your direct contact mobile number...

If there is anything that you fail to understand, you are adviced to contact this office for interpretation, assistance and further clarification.

Thanks for your kind understanding
Patrick d
Bank director.

Attachment:
1, insurance certificate
2, diplomatic passport of mr philip
3. insurance certificate

British-passort—philip_gore_r. jpg

Certificate - of-legality-subhash-chandra-dutta. jpg

Insurance-certificate-subhash-chandra-dutta. jpg

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Barclays Bank Lottery fraud

I got a mail from baclays bank, uk dat u are the lucky winner of 2009 yahoo/microsoft lottery award approved by government of uk. They told me about winning money of 250000 gbp..
But before getting the money they are asking for processing fees of 350 gbp to transfer money through online banking.
It may be fraud...

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knowit
roanoke, US
Sep 15, 2009 11:38 pm EDT

No ''may be'' about it. It is fraud. Steer clear of that one.

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Barclays Bank Very poor service

Don't bother with Barclays, Delaware. Submitted application for a visa card. 10 days later wrote back requesting for proof of citizenship. What? I'm only applying for a $2000 loan not $200, 000. So I mailed them back copy of my passport more than a week ago but still didn't hear from them. They told me today it may take another 10 days for them to look at the application. WTF.

I have credit cards with chase, citibank, hsbc, bank of america, amex - never have problems getting one from them. In fact I got a mortgage pre-approved within 30 minutes few days ago from Merrill Lynch/BA - no hassle. I told barclays people off on the phone today and swear I'll never apply another card with them nor would I recommend this incompetent bank to anyone. Save yourself from unnecessary hassle and frustrations. Skip barclays and just go with other banks.

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goodluck.888
, US
Dec 12, 2011 4:41 am EST
Verified customer This comment was posted by a verified customer. Learn more

@Orin, I have pay off my other 3 houses and have 7 credit card, had never had issue to obtain another credit, last week I was asked to photocopy of my Citizenship paper or other legal documents for the purpose of processing my application, I was shocked, because it is the FIRST TIME I was asked to do this and it is ILLEGAL to photo those document and send it to third parties other than for you own record.
This Bank does not deserve to be in Business if they choose this way to deny a certain Ethic group of people with a unique last name, they are acting ILLEGAL and discrimination certain Ethic group with a unfair requests.
I don't need their credit card, but Barclays Bank will closed down soon !

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Orin
Winthrop, US
Sep 18, 2009 5:03 pm EDT

I've had a card with Barclays for quite some time now and it's been an excellent experience. Their customer service is open 24/7 unlike certain other banks, the application process was quick and painless and the terms of my card are among the best - better even than Discover's More card.

If you have that many credit cards, chances are that you should not be applying for more, but instead managing your finances better.

Barclays Bank Customer Reviews Overview

Barclays is a global financial services provider with a strong presence in the UK, offering a range of products including current accounts, savings accounts, mortgages, and personal loans. They also provide insurance and investment options, as well as services for small to medium-sized businesses, such as banking, credit, and cash management. Barclays is known for its digital banking platform, which allows customers to manage their finances online and through mobile apps. Additionally, they offer wealth management and corporate banking solutions.
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Phone numbers

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Website

www.barclays.co.uk

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