Bally Total Fitness reviews and complaints 1
View all 75 complaintsBally Total Fitness - Unprofessional
I signed up for Ballys Total Fitness at Crossgates Mall in Albany New York. When I initially signed up I was told their was a gym located close to my home being Crossgates is 30 minutes from my house but when asked for the phone number so I can set up a 1:1 over there I was told the location did not have a telephone . I also signed up for 1:1 training sessions. I was passed around initially and then was put with a trainer who was not prepared nor knowledgeable with what he was doing. Then I was questioned about another trainer hitting on me and the 2 individuals started talking bad about the other trainers and told me he hits on all the girls that walk through the door it made the environment very uncomfortable to come back and work out in. I was told I have 60 days to cancel my contract and I would like to do so but when I inquired I was told that I can not do so. Its only been 2 weeks since I have signed up.
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