Bally Total Fitness complaints 75
Bally's Total Fitness is an absolute rip off. They are trying to sell me 'debt' to bill collector who are saying I owe 4, 000 dollars for a contract that I just started three months ago. They tell me after the I sign the contract that they charge for the whole contract and they took me for three years. So they add up they monthly charges for the whole three...Read full review
A few years ago, Bally's Total Fitness was involved in a lawsuit where their CEO mislead investors. Bally's has been overstating accounts receivable thru fraudulent activities. In their financial statements, Bally's showed an unusually high amount of receivables from their customers. THe CEO was in the process of obtaining money thru stocks. The SEC...Read full review
I read some of the discussion topics that people posted regarding a Bally's employee in Oxnard being a pedohile and that pig Riadh Hamdi in Downey hitting on teenagers. I thought that instead of reporting it to the Bally's corporate office, maybe gov. authorities who know how to deal with pedophiles should be informed about these people. I got the following...Read full review
Bally Total Fitness - Prostitution masked with personal training
Believe it or not, I got pregnant by receiving personal training services at the Bally Total Fitness in Downey, CA. I began training with Riadh Hamdi, who is supposed to be a "fitness director". Anyway, to make a long story short, I did not know that he was married, or that he had sex with every other client. Now, I have a 5 month old baby, and his wife is divorcing him. I also did know that Bally's let's him "train" without a personal training certificate, or that the real reason why is highly interested in seeing women is because he needed someone to file an immigration petition for him, since his wife would not petition him. He also has battery and assault charges that Bally's ignore when they hired him. Way to go Bally's! You only hire quality personnel.
Bally Total Fitness - Worst gym ever
I'm on official Military Orders to ship out overseas. In the process of this my orders indicates certain schools I must attend before shipping out overseas. Bally's refuse to cancel my membership indicating that I'll be doing "training" before I deploy overseas. They stated that I will not be able to cancel until my actual deployment date. I will be attending these schools while on base and leaving the base is limited. They will not cancel my orders. The worst gym, customer service, satisfaction, and relations in the world. I do not and will never recommend Bally's. Guess what gym I wouldn't be attending if god spears life when I get back?
The complaint has been investigated and resolved to the customer’s satisfaction.
Bally Total Fitness - Membership scam!
In feb of 07 went to check out the fitness center to put my daughter in there but a had a salesman that not only gave me the wrong info but also told me that we would sign up for the program, but if we did not pay the total down payment then the contract would be null and void. So at that time i couldn't do it, so i didn't make the last down payment so to show us the little people that they could yield this in front of us. They sued me for a membership that we didn't use. So whats going on is that the corporation of ballys is good as other companies they don't keep their word.
Bally Total Fitness - Customer service
I was issued a ballys card and needed to have my picture taken. The employee named mike rudely positioned the camera to take my picture and exhibted customer service by shoving the camera in my face. This is a problem because i didn't feel treated with respect and was made to be insignificant. The employee didn't communicate to me at all during this service with an apology he took it upon himself to give me service by the standards shown here. I'm upset, i feel like i've been treated like a dog and don't believe in the strength of ballys customer service effectiveness.
Bally Total Fitness - Rip off!
I joined bally's a couple of years ago and against the wishes of a wiser friend signed a contract that made it convenient for them to dun me till my dying days over the fact that I canceled after six months. I have now for three years received threatening phone calls, and a bad credit rating as a rsult of this so-called contract. One bill collector said she was sending the sheriff to my door. She implied she would be there also even though she was calling from some boiler room in Florida.
Now it's being handled by 'Performance Capital Management', I am amazed that the fact I paid all dues is overlooked and they scream at me 'you signed it' is all they can come up with. The Bally's corporation must really be something as I am sure they don't need the money that bad.
The complaint has been investigated and resolved to the customer’s satisfaction.
SUMMARY = * Bally Fitness PURPOSELY incorrectly submits automated monthly credit card charges for a pool of customers to get their customers on the phone. * They do this by submitting the credit card charge without the proper information to cause a soft decline. * They then leave an automated message from 562-484-2199 (headquarters - now shows up a...Read full review
I Caryn R. Kershaw Morris have been a upstanding member of Bally Total Fitness since 1994. My husband has been in the military for 14 years. He was recently deployed to war in Iraq for 15 months and came home Jan 19th. We have PCS orders for Fort Benning, which is located in Columbus, GA. I moved to Columbus GA Dec 28, 2008. My sons and I were engaged...Read full review
Bally's management has abused the bankruptcy system several times and wastes money. Trainers get $80+ dollars per hour without education or certification from any outside agency - Bally's pulls them off the streets and trains them. Women complain about sexual harassment from one trainer named James W., a short, balding, obnoxious old man who offers free...Read full review
Bally Total Fitness - Scam and cheating!
Today I got up to go the the 6:10am spin class. In order to take a spin class you have to sign up for a bike. Since I was the last person on the list (#13) I had to give my bike up to someone who had prepaid $2.00 to reserve a bike. Now was that my fault that ballys took a pre payment and didn't take that bike off the list? I was so upset because I only go to this facility to take spin class with the Great instructor who's name is Beverly. I already have a membership with Aquatic Fitness (I love it here!) Beverly use to teach spin class here but she moved to Bally's and that is why I go to bally's just to see her. Why Can't Bally's have more bike and keep the bikes they have in working condition...
Bally Total Fitness - Poor service!
I joined the gym and from the beginning there was a problem with my membership which spilled over to my bank account and Bally's making at least one debit from my checking account and there may be more if they don't correct the error soon but also now am dealing with trying to get the overpayment back to my account.
Bally Total Fitness - Bill after contract expired!
I am so disappointed and enraged with Bally Fitness centers in Clovis, CA, after I got billed to my credit card over $77 dollars monthly for 2 months. My contract expired on 12/28/2006. However, they have On the back of the contract papers and after my signature a cancelled point that allows them to continue billing me without notice after the contract ends. This is so unfair and I feel robbed by them.
To complicate the case, I only can cancel the contract by writing a note or emailing them. However, I do not find a link on the web to cancel the process. The only link is a customer note that takes 3-5 days to be answered. So, i do not know If they are canceling the membership.
They do not have an office to cancel memberships in the local branch, but i had to call an 1-866 number and wait about 20 minutes to discus with an operator.
It is so frustrating ! Hope, they take care of customers better.
I am filing a complaint because of inadequate and unlawful service. Upon signing the contract, I was told that "at any time during the three year contract I could pay a termination fee of $50 (per member) and end my contract"; however, when i tried to do that, I was told that there was no way I could possibly get out of my contract. The information I have...Read full review
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