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Avis Car Rentalcheating in the bill

Review updated:

We booked a rental car using online and they assured us with a Aveo car and the estimate given was $98.07. When we went to pick the vehicle the Aveo changed to Ford Focus and the estimate also changed to $117. We paid the money using debit card. they charged $400.See Top 10 Worst Companies in Newbury Park, CAThey didnt inform us that they are charging this much amount. Anyways that was our need to have a car. so we hired it. After 2 days when we went to return the car the bill amount changed to $135 and paid us back the remaning amount. They gave us a stupid reason for that. I feel they are the most cheating people.

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Comments

  • An
      Jul 19, 2009

    Here is the deal...
    It's an estimated total on-line. It says that. Please read. Taxes may have changed as the airports constantly implement new taxes all the time.

    Also, it being a rental car, the company might have added something like roadside assistance to the contract, which means if anything goes wrong the company takes responsibility and will probably bring you a new car to your location. I wouldn't recommend removing this if that was what was added. It's normally $1 or 2 a day and totally worth it if anything happens.

    Also, if the total went up when you returned the car, then you kept it for too long. A day is based on 24 hours, so if you keep it longer than that you get charged more. Period.

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  • Sk
      Aug 19, 2009

    I suspect the respondent 'anonyMiss" is an Avis employee. Why should the online estimate be so removed from the actuals? Why does Avis resort to price obfuscation? When a customer makes an online booking he/she states the pickup airport. Avis should have clear visibility to those numbers. And why should the extra day be charged 2x the normal rate. I recently rented a car for 3 days and was quoted a price of $240 online and the actual was in excess of $400 with all kinds of dubious fess and $136 for returning the car two hours after the so-called 3 days.

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  • An
      Mar 17, 2010

    why yes, yes i am. haha.
    but why does that matter? its still your fault. you admit you were late SKM. the company can charge you the cost of the car if they want the very minute you don't return the car on time. why? because you broke the contract! if you can't be trusted to return the car on time why should you be trusted to return the car at all? seriously. oh, and once again, its called tax.

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