Avis Budget Group, In / rental agency @ seatac airport

SeaTac, WA, United States

The rental agency team slips you in for an upgrade without telling you. The other thing is they give you faulty GPS that loses GPS signal even though your personal equipment works. The car had maintenance issues...not a flat but not enough air. Too close to the airport and due to weather, the safest thing was to go back to the agency. They then tried to blame the fact that I should have pulled over and missed my flight. I am not familiar Seattle metro area. I don't know the safe areas. I do know that with all the accidents, I shouldn't park on the side of the freeway. The recourse is the counter or the 800 complaint number. They shift fault and blame and no conclusion. Not like National at all who is very customer focused

Dec 18, 2015

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