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AT&T / wireless

United States, California, Irvine
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I have been a customer for more than 10 years. I schedule a payment to be drafted on 3/27, just like I have 100's of times before. It did not draft and without a ph call on the 29th my service was suspended. After calling in and explaining what had happened they wanted me to pay in full. However I couldn't, they finally agreed to accept the amount of the original draft. Now they say I owe the remaining balance by tomorrow. I'm unable to pay and asked if I could pay it all in the 19th(14days away). They said no, no one can make the call to accept full payment from a loyal customer in 14 days. This is the final straw. AT&T has lost a lifelong customer in the matter of 3 hours.
Apr 5, 2017

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AT&T Logo AT&T
Customer Service
575 Morosgo Dr NE Rm 14f67
United States - GA30324-3300
+1 800 331 0500
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