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ATT / wireless bundle

1 United States Review updated:

At&t hooked us with a bundle of two phones and Uverse tv service at a discounted price and a gift card for $300.
$300 never came.
Discounts never properly get applied. Always get huge bills sent out to us.
And the customer service is the worst. They talk sweet and all but no actual or meaningful resolution comes out of anything. No one has any knowledge. One connects to customer service, then it gets transferred to direct tv, then uverse, then reward center, then customer relations, and after several hours of this painful process everything repeats.
You finally give up.
Sucks to be an AT&T customer. Feels like an idiot to get scammed by a big company.

Aug 27, 2018
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  • 9w
      27th of Aug, 2018
    0 Votes

    they been that way for years and years
    they are nothing more than paid seat warmers
    they only care about being paid and scamming you into a contract where any offer, promotion or whatever gets lost and " no record of" unless it suits them to charge you more

  • Ol
      29th of Aug, 2018
    0 Votes

    AT&T set up a Uverse account for our business which did not work at all. Called to get fixed within a week of service but they unsuccessful destroyed the phone line in our phone line in the process. Closed account but still got a bill for one month of service plus an installation fee. What kind of practice is this? who should I contact to get this resolved.

    Please help

  • 9w
      29th of Aug, 2018
    0 Votes

    @Olathe KS personally I would of paid that bill they sent if the service never worked
    would file a complaint with the better business bureau

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