repair man came and determined that the a/c wasn't covered since it had "dirty coils" and wanted $1300 to clean and repair unit. Of course he did not take the unit apart to see the coils...he must be superman as he could see right through the unit to make this determination. I called another company at my expense and it was only low on freon. Done with service call for less then the service call from American Home Shield
American Home Shield did not return the original thief's service call fee or take any action at all!