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Amazon.com / money stolen

1 Seattle, WA, United States Review updated:
Contact information:

We opened a Merchant Selling Account with amazon.com in February 2008. Over the two months we sold above 40 products through their website, however, we never received payments for those. In April 2008 amazon.com stopped our activity, in May 2008 we received an email stating out account was suspended. When we wanted to know more and resolve the problem, amazon.com ignored our effort and simply stated their decision is final and they will not even consider discussing it. Our money, of course, never made it to our account. When we reviewed our account statement we noticed amazon.com charged us percentage for each sale on their website, they automatically took the money from our account. We never got paid, we never got money for our products that got sold on amazon.com!!!

We tried calling amazon.com to find out what is happening only to find out the department taking care of such issues does not have a phone line, our only option is to email them and wait. So we emailed them. After a while when we’ve got no response, we tried emailing them again, still, no response.

Seems like amazon.com only knows how to take money away, once they are the ones to pay, there is no one to take care of it, no one to pay, no one to take care of the merchant!

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Comments

  • Ji
      22nd of Apr, 2009
    0 Votes

    I purchased two items at Amazon omn Apr 8, 09 taking advantage of a $30.00 rebate using the Amazon card. On checking out I found that the 30$ promotion had not been applied. I called and after complaining the responder said he understood the issue and he would issue a one-time credit of $20.00. He also gave me an 800 number to call 2 days later to verify that the credit had been applied.
    I called, there was no credit and an indian from india said he did not know anything about. The advertising was fraudulent, the purported credit was a fraud and of course the customer is left holding the bag.
    Large companies can get away with anything. Advise to others (too late for me), watch your ###!!!

  • Mu
      29th of May, 2009
    0 Votes

    The bank issues you a statement credit after the card is issues, the discount doesn't apply directly to your order. Call Chase bank and verify that you got the statement credit. If not, then complain to the bank.

  • Am
      22nd of Jul, 2010
    0 Votes

    Amazon is ripping off millions... but they still dictate the market. Something needs to be done. They always use the excuse that you did something wrong to block you. It seems this happens to the people that start to notice that they are losing money and all the hidden fee's. That in reality Amazon is ripping them off. Most people do not realize amazon has fee's etc... hidden. They make it complicated to see a true picture with their reports. Plus their shipping department take YOUR inventory to sell under the amazon name and then report it as lost.

    Wow -- They need stopped. Boycott Amazon Sellers.

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