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Alltel / alltel telephone service

1 Front Royal, VA, United States
Contact information:
Phone: 540 718-7452

Alltel customer service is so frustrating. I moved due to work and am not living in Front Royal. Alltel has no towers up here and I never get more than two bars. Most of the time I have no bars or one bar. My calls get dropped all the time. They will not let me out of the contract. They say all I have to do is pay for the next 9 months. I tell them that they are not providing a reliable service and they tell me that there is no requirement for that.

I cannot believe how poor their customer service is. My calls are dropped every day. I see their adds saying that I should get credit. I never get credit for dropped calls. A rep said there are no dropped calls on my record. I have no idea what they are looking at. This company just is so bad. They have no idea how to treat customers fairly.

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