Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Alamo Car Rental / beware! extra charges not included on quote!

United Kingdom Review updated:
100% 1
Rented a car with Alamo after getting an online quote of $373.12
told them I didn't need any extra insurance cover but when I received the final bill I've been charged $1043!!!! This is because (apparently) I have no choice and had to take out the extra insurance even though nothing was said to me at time of rental so it was added to my bill.

Wish I'd have checked the bill more carefully but after a 7 hour flight and with a 3 hour drive ahead sometimes these things get missed as you can appreciate. Spoke to Alamo UK and US, both completely useless. Wouldn't admit the original quote was just a con (also no mention of a premium location supplement.... $60). Be very careful if you use these people. They are con artists and very expensive.... $100 a day for a compact car? hmmm sounds expensive to me, how bout you?


Sort by: UpDate | Rating
N  15th of Jul, 2010 by 
Agree Disagree 0 Votes
Rented a car in June2010.Online quote $579.59.When we got to washington the price was $867.42.lakily enough we did not trust them anymore and we hired a car from Hertz.Although we paid nearly twice we did not have any problems.
Now we are waiting for Alamo to explain such a big discrepency in renting price.
We wont be using them in the future, thats for sure!

Post your Comment

Alamo Rent A Car Logo Alamo Rent A Car
Customer Service
600 Corporate Park Drive
Saint Louis
United States - 63105
+1 844 354 6962
View Full Information

Reply to