Advanced Wellness Research / FRAUD ALERT !!!!!!!
Ordered teeth whitening kit. Called and cancelled after I received second shipment. Like some other complaints mentioned, in that call they kept saying they couldn't hear me and to speak up. I was practically screaming in the phone so that they would hear me. Requested they cancel my membership. The next month I received another shipment and they charged my credit card. I called them and they said that the person I spoke to last month did not cancel the monthly shipment, however, he had record that I had called. After going back and forth with him about this unauthorized shipment and charge, he finally said he would credit me the charge and I won't receive any more shipments. He also said he would send me a confirming email. I haven't received an email nor have they refunded the charges to my credit card. I have contacted my credit card and asked them not to accept anymore charges from them as they are not authorized. What a scam this company is. There really needs to be a class action lawsuit against them.
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