The complaint has been investigated and
resolved to the customer's satisfactionResolved Advanced Wellness Research — internet scam
resolved to the customer's satisfaction
Got SCAMMED from Advanced Wellness Research aka ‘Teeth Whitening Now’ I ordered a free trial teeth whitening via internet on 3/10/09 received the free trial on 3/14/09. When I called Advanced Wellness on 3/20/09 to cancel I was advised that the ‘new’ order was shipped out already and that I couldn’t cancel until product was received. (Duh the light bulb should have lite!!!) On 4/8/08 I received the product and called Advanced Wellness again to cancel the order, they advised me to send product back which I did that same day. They sent me an e-mail also on 4/8/08 stating the order was canceled. When I received my credit card statement the following charges from Advanced Wellness Research was on the bill: $6.99 (free trial shipping charge);$69.99; and$54.98. When I called the company on 4/20/09 I was given the ‘run-a-round’ first speaking to a ‘Kate Smith’ the floor manager then to ‘Bob Johnson’ the Senior Customer Service Manager, (The Middle Eastern accent was a dead give-a-way) both of which told me there was nothing they could do!!! I was forced to cancel my Macy’s Visa Credit Card so Advanced Wellness Research doesn’t keep charging me each and every month.