The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

'acai berry' and 'life cleanse' tablets / Taking money out of my credit card

1 Unit 6,15-17 Caledonian Rd N1 9DXLondon, England, Greater London, United Kingdom Review updated:
Contact information:
Phone: 0011 + 44 203 139 9027

I took advantage of their 'free trial', it was supposed to be, pay only for postage. Shipment was supposed to arrive in Australia in 3-5 days. I received the tablets after 14 days. They made me nauseous and I also had insomnia (no wonder; when I looked at the 'life cleanse' bottle, there is some sort of caffeine in them, so much for 'detoxing'.) I paid the shipping which was on my credit card statement. However, when I checked my account balance, this company had put another total of $287.34 onto my next month's account. There was no email address, only a phone number for the UK. I rang and said I was aware of the 'scam' and a rude irrate man treated me badly, saying that I had to 'cancel the order' within 15 days, via phone or else I would automatically be billed the full amount for the 'free trial'. I explained that I had only recently received the tablets. He commented that the 15 days was starting from the first day I ordered the goods, and there was no allowing extra time if the goods had to be shipped overseas. I asked if he though that was fair? And his comment was 'no it's not, but that is the way it is!'
I have closed my credit card, to prevent this unscrupulous company just dipping into it whenever they feel like it, and I am in the process of lodging a dispute with the bank. I am a single, 56 year old women, and this amount is almost half of my weekly salary, which I cannot afford. This company, operates on 'deception'.
Marilyn Stanley

Sort by: UpDate | Rating

Comments

Post your comment