All that I have read in the other complaints I too have experienced... I have written about 6 emails and they keep coming back...No doubt is it as bogus as the company... Give me my $141.00 you bloody crooks. How can they be getting away with this still.. Taking money and not delivering the product and Scaming their way into selling it in the first place... Can someone tell me how to get my hard earned cash back..????
WARNING DO NOT PAY BY Debit card you are not protected! Sincerely, pissed in Sacramento.
If anyone knows of the phone numbers of these Companys if you could please E-mail me at [protected]@gmail.com. My credit card was charged by these two Companys they say I recieved these products I did not. And they won't return my money because they say I have to return the product when I don't have anything to return. Thank you
Can anyone please give me a valid email address of Trading Planet or VIV3 Labs? I ordered what I was a free...
I am a victim of Fruad with purchasing Acai Berry Detox, Focus Cleanse and Thermothin Plus with the companies that seem to be Trading under the name "Trading Planet" - viv3lab, HealthScience, there are probaly more. I have contacted my bank - Bank of Queensland and they have told me that they cannot cancel my credit card as I have signed a contract with the Merchant. I have been advised to contact the Dept of Fair Trading - www.fairtrading.qld.gov.au. Also ACCC - www.accc.gov.au . I have been able to find an email address for the Termonthin Plus - support @thermonthinplus.com have sent an email to cancel future orders, I'm not sure if this is the same address for GHS Health, but will see how I go. Also and email address for viv3 lab : [protected]@viv3lab.com.
I hope this information will be of help to everyone that has been victimised. Make sure you keep all your records of your purchases. If anyone has any other contact details please share them.
Very pissed off.
I ordered one little bottle that was over $3.00 suppose to be Free.. this should have been the first clue... then shipping was over $7.00... next thing you know I have over $130.00 charge on my VISA without me even knowing... You can not get a hold of the company at all thank god to this web site
It gave me step by steps what to do... still working on getting my $130.00 plus back... but I ended up cancelling my VISA just incase...
They are horrible people.
The web site states that it is a free trial offer bottle for only $3.95 shipping charge. Got my cc bill and discovered they had charged me $87.13!!!
Their address is:
Preciousmind Trading LTD
6 Ioanni Stylianou
2nd FloorOffice/Flat 202
1003 Nicosia, Cypres
I got the "free trial" for .99, never received the product. Product finally came and found out they charged the .99 and also charged $87.13 to my account. The order desk calls you to confirm your order. I would never answer yes to anything. I constantly told them I no to the auto ship and no to any further charges to my account. I only wanted the free trial to try it out.
When you call back to dispute the charges they insist you ordered the free trial and being that you did not call to cancel within 15 days they auto charge you. I told them I did not want auto ship or to be auto charged for the products initially on the confirmation of the order. This company is a rip off. Something needs to be done about them. I never authorized to be charged more than the .99 free trial.
spoke to Ryan Id # 101 so he says about receiving my refund from the false advertisment on the company spam email i asked to speak with someone in regards to this matter and he stated "he was the boss and he made the final say on what goes on" he stated that the office is located on 158 court st Auburn Maine when i asked to speak to someone above him he said that their is no one above him asked for coprate office he said i couldnt get the phone number to the office to file a complaint and hung up the phone on me
I should have known this was a scam. I was on MSNBC.com and seen these products, though I could trust MSNBC.com for good information. I ordered a trial product of both Acai Berry Detox and Colon Cleanse. Both were to cost .99 for the trials. I ordered them on August 6th, billed on Aug 10th and 12th, one date for each product. I received the Colon Cleanse on the 19th; I have not received the Acai Berry product.
When I ordered the products there was a check box that I opted out for the continuing of the product. On Aug 19th I noticed pending charges on my account, I called the bank and they gave me the names of the companies for the charges and their phone numbers. I called the company on Aug 20th to stop these charges. I talked to an operator (Jennifer A-179) and was given a cancellation number for each product and was told that the pending charges were stopped.
I also received a call on Aug 20th from my banks automated system asking if these were fraudulent changes. I filed them as fraud. I called my bank and they canceled my card. I thought at this point I was done.
Well to my surprise on August 24th my account had a charge for one product and on Aug 25th another charge came through, both charges were for 87.13 each plus 1.74 each for a processing fees. I called back to the company [protected] and talked to an operator (Sara A-131) she told me they could only now process a refund and that I would have to wait another 3 days or so. If the money was not refunded I could call back and go thought their (wonderful - lol) call queue again to find out the status.
Before hanging up I talked to a supervisor (Nathan S-36). He gave me the same song and dance, there is nothing else I can do but wait. I explained that I was going to continue filing the fraudulent charges through my bank, file a complaint through the Better Business Bureau and the Attorney General.
Each of the phone calls took about 30 minutes, (10 to 15 minutes waiting in the queue) each to find out there is not much I can do. I am now going to have an issue with the bank because I used an account just in case these things happen (I don't keep a lot of money in it) has two overdraft fees $29 dollars each and the company said they do not reverse overdraft fees and I am sure my bank is not going to waive them (I hope they do) so i will end up paying 58 dollars for these fees.
Buyers beware of the scams that are happening everyday - If it sounds to good to be true - IT IS!!!
Company names where the charges came from:
Acai Berry Detox - UTHI Health Product
Colon Cleanse - Cleanse Gold
In case anybody wants the company information:
Barry Folgers Inc.
314 Dania Beach Blvd
Dania, FL 33004
was not aware of any other charges to be made to my account when ordering their product was only supposed to...
Need company, Berry Folgers, dba UthiHealth/Detoxidant, to return my money to my bank account. This company is debiting my account for product that was sent as a free sample. I did not order additional product. I signed up for a free trial of a Colon Cleanse and Acai Berry Detox. I am agreed to be charged $.99 and $1.95 for shipping and handling. On 8/7/09 I have a been debited for $86.42 and $87.13 and other charges pending my bank account in the amount of $83.13. and $86.42 as of 8/24/09.
Numerous calls to the phone number provided to me by my bank for customer service are ended abruptly as soon as I question the charges. On 8/24/09 at 3:00p.m. PT I again called [protected], and spoke with Robin (114), she and answered a few questions but hung up on me. Robin said her company Name Berry Folger, based in Florida.
I have filed a claim with my bank as of 8/24/09.
Fine print scam. Immediately stop any shipping to gary swanson, eagan, Mn 55123 and remove me from any accounts you think I have there.822 9. 3:53pm.
I order the Acai Berry and paid the amount and received a phone called and was asked if I would like to purchase the Healthy Kit? I told the caller no Thank You. The same day $87.13 was taking away from my bank account for the Healthy Kit. What can I and the rest of us do about this scam?
My husband order a 14 day free trial of this Acaiberry Detox Lp online and agreed to a $.99 shipping charge which he gave a credit card for. 2 day later a representative of the company calls him and explains that a 30 day subscription is $87 a month and he cancels the order. 20 days later the "14 day" trial shows up at our house, and when I check our statement, so has the $87.13 charge! I spent over two hours with a "live chat representative" (because you can NOT get anyone on the phone), and finally got them to agree to give us our money back as long as we shipped the unopened bottle back to them. These people are unethical, and will take full advantage of anyone who dares to "try" their product.
Received a email about acai detox/bromo cleanse and wanted to try it. it was suppose to be a sample bottle for .99 free shipping. They charged me for the bottle 87.13. Now i never received the bromcleanse and they charge me 79.00 for that. This is diffently a scam.
I ordered the product on 8/2/09 and cancel the product on 8/11/09. In my Terms and conditions it stated that all I had to do was cancel and that would be the end of it. Then I checked my bank statement on 8/18/09 and there was a charge of $88.67. I called the company and they stated they changed there terms and condition policy to state that the empty bottle must be returned. I feel that I should not be charged after the fact. I followed the terms and conditions that I had because the company changed it afterwards I should not be penalized. I followed my directions as stated. I was not sent a new terms and conditions to sign off on or I would have saved the empty bottle to return it.
Free trials ordered. Did not even receive them during the 15 day trail time period. I thought the order had not processed at since so much time had gone by and nothing received. Free trial products finally arrived after 16 days (shipment was to have taken place in 3 - 5 days per their Terms & Conditions!) and I immediately called the customer service number to cancel any further shipments besides the free trial. I was given cancellations numbers and assured that nothing further had been or would be shipped. Nothing further has been received but my credit card has been billed for two products at over $80 each along w/Foreign Transaction fees. I am disputing in writing w/my credit card company and will pursue whatever is necessary to help stop this company and these apparently fraudulent business practices from continuing!
I ordered what they indicated as a free trial bottle of Acai Berry Supreme for only the $5.95 cost of the...
I ordered Oxi-Berry's free trial on 8/7/2009. They charged my Visa card on 8/8/2009. Today is
8/20/2009 and I haven't received the product yet. I have a 14 day free trial and after that they will start billing me $89.90 a month for future supplies. I DO NOT want this product to be sent to me now, I don't have enough time to try it an my free time will be over.
Thank you for your time.
1001 Old colony road, Unit 3-4
Meriden, CT 06451