ABSA Insurance / building insurance claim

Vanderbijlpark, ZA

Claim no; 3156993.

Good Day,
I placed a claim yesterday by ABSA insurance about water leakage in my passage, the plumbers were at my house today and said it is the shower pipe fitting that is leaking they put tape around it and said it won't happen again.

About 1 to 2 years ago I had the same problem and they came out put tape around the same place and painted my wall, it is back know so the problem was never solved.
After speaking to the consultant she said for the problem that the plumbers told her we are not covered, BUT why was I covered for the previous time, when they painted my walls.
Does this mean only every now and then a person is covered for certain claims.

Cell no: [protected]
e-mail: [protected]

Nov 04, 2016

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