ABSA Bank / non-resident fica problem

Botswana, ZA

Dear sir / madam

My name is jh morris and I am a rsa citizen and client of absa (Kempton park) - I represent my mother in law, verna ellen riggs who is a motswana (Botswana citizen) her details is as follows:

Passport no: bn0037763
Id no / reg no: n514022
Residential address: danaway farm, tuliblok, botswana
Postal address in rsa: po box 5393, onverwacht, 0557
Postal address in botswana: po box 1222, mahalapye, botswana

She legally invested an amount of money more than 20 years ago into a "money market fund" account - no [protected] at absa ellis ras

On an adhoc basis, she made withdrawals / transfers from this account up until 18 march 2016. During december 2016 up to now, absa refuses her any further withdrawals with a fica registration. The need to fica clients, make sense, but sadly it doesn't make provision for foreigners because she hasn't got an rsa id? And her botswana passport isn't recognised?? - she does have a signed affidavit re her residential address in botswana, as well as an affidavit re her residential address in rsa (When she stays with us in kempton park)

She is 82 years old, and have since december 2016, literally spend hours at several absa banks, from ellis ras to kempton park, to try and resolve this issue - and the various personnel involved were extremely helpful. Sadly without any success, because the fica system doesn't cater for foreigners, who legally were permitted to open accounts and make investments in the rsa 20 years ago??

Please help!!!

Kind regards
Jh morris
Cel [protected]
(On behalf of ve riggs)

Mar 08, 2017

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