Menu
Write a review
File a complaint
CITGO

CITGO review: The manager

K
Author of the review
6:45 pm UTC

The first incident I do not remember the exact date or time. I was in the Citgo where I live in Rockford MI on 10 Mile/East Division. The manager and a co-worker were talking about another employee named Rhonda. Unfortunately I do not remember exactly what was said but it was inappropriate to say a co-workers name. the manager and other employee were acting like High schoolers.

The other incident was Friday October 13, 2023 around 9 am. My husband and I are in there almost everyday. He always gets a fountain pop sprite. This time he was not with me I took a sip of the pop and I thought it tasted funny like there was no sprite flavor just the carbonation. I tried another sip after I paid and went out to my car and that taste was still there. I then went in and said something to the manager and she said "you are wrong I changed the sprite 2 days ago" and turned her head to dismiss me. I am not one that starts fights or likes confrontation. I stood there for a second to see if she would change it and she looked at me and said "Bye' I could not believe it she did not even check to see if there was a problem so I paid for something that was pretty much trash I took it home my husband tried it and sure enough it tasted nothing like sprite. I know fountain drinks only coast a dollar and some change, but I am not a millionaire nor do I have money to just throw away. I will never go back into that store again I will drive a little bit further to another gas station. I will still go to Citgo because this is not the company's fault just a very rude manager. I spend quit a bit of money in that store my husband and I smoke and we usually buy 2 packs of cigarettes' a day plus some extra stuff and gas, but after that I am done. Thank you for taking the time to read this have a wonderful day.

0 comments
Add a comment

More CITGO reviews & complaints

CITGO - contaminated gas 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CITGO - bad, bad, bad 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CITGO - bad gas
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CITGO - bad gas a rude owner
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all CITGO reviews and complaints
  1. CITGO Contacts

  2. CITGO phone numbers
    Click up if you have successfully reached CITGO by calling +1 (800) 423-8434 phone number 2 2 users reported that they have successfully reached CITGO by calling +1 (800) 423-8434 phone number Click down if you have unsuccessfully reached CITGO by calling +1 (800) 423-8434 phone number 2 2 users reported that they have UNsuccessfully reached CITGO by calling +1 (800) 423-8434 phone number
    Customer Service
    Click up if you have successfully reached CITGO by calling +1 (800) 992-4846 phone number 0 0 users reported that they have successfully reached CITGO by calling +1 (800) 992-4846 phone number Click down if you have unsuccessfully reached CITGO by calling +1 (800) 992-4846 phone number 0 0 users reported that they have UNsuccessfully reached CITGO by calling +1 (800) 992-4846 phone number
    Head Office
    Click up if you have successfully reached CITGO by calling +1 (855) 598-4879 phone number 0 0 users reported that they have successfully reached CITGO by calling +1 (855) 598-4879 phone number Click down if you have unsuccessfully reached CITGO by calling +1 (855) 598-4879 phone number 0 0 users reported that they have UNsuccessfully reached CITGO by calling +1 (855) 598-4879 phone number
    CITGO Rewards
    Click up if you have successfully reached CITGO by calling +1 (866) 926-5615 phone number 0 0 users reported that they have successfully reached CITGO by calling +1 (866) 926-5615 phone number Click down if you have unsuccessfully reached CITGO by calling +1 (866) 926-5615 phone number 0 0 users reported that they have UNsuccessfully reached CITGO by calling +1 (866) 926-5615 phone number
    CITGO Fleet Card
    Click up if you have successfully reached CITGO by calling +1 (888) 246-2582 phone number 0 0 users reported that they have successfully reached CITGO by calling +1 (888) 246-2582 phone number Click down if you have unsuccessfully reached CITGO by calling +1 (888) 246-2582 phone number 0 0 users reported that they have UNsuccessfully reached CITGO by calling +1 (888) 246-2582 phone number
    Club CITGO Customer Service
    Click up if you have successfully reached CITGO by calling +1 (800) 331-4068 phone number 0 0 users reported that they have successfully reached CITGO by calling +1 (800) 331-4068 phone number Click down if you have unsuccessfully reached CITGO by calling +1 (800) 331-4068 phone number 0 0 users reported that they have UNsuccessfully reached CITGO by calling +1 (800) 331-4068 phone number
    Lubricants Customer Service
    More phone numbers
  3. CITGO emails
  4. CITGO address
    1293 Eldridge Parkway, Houston, Florida, 77077-1670, United States
  5. CITGO social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 10, 2026
  7. View all CITGO contacts