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CITGO

CITGO review: Rude management ( 8 comments)

C
Author of the review
12:00 am UTC

Very rude employees and rude manager.
Rip off and bogus charges!
Every employees charge different amount everytime
Lack of training and service skill
Pump also leaks

8 comments
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J
Jose
Hialeah, US
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Nov 27, 2008 7:05 am UTC

Miami Citgo gas station at 2500 NW 87 AVE. Currenly has a promotion of $5 calling card when pumpling 10 gal. or more, the clerk at the store refused to give me a card after I pumped 10.45 gal. When I asked why, he told me it was because he was advised by managment that the new rules by his manager was to pump $25 or more and disregard every sign inside and out of the station that indicated 10 gallons.
I asked for his manager, he gave me a business card to call him. The business card is for a travel agent.

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WildKat
Jacksonville, US
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Feb 11, 2012 4:28 pm UTC

Don't have your car washed at CITGO. Mine came out at dirty as it went in... They refused to rewash it ! PLUS the petrol. is more expensive. I refuse to ever get gas there again - employees were rude !

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Scooter2013
Louisville, US
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Nov 12, 2018 10:01 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

There are NO security seals on any of there gas pumps at this location
Citgo-Prime Star 7 adddress 980 South Main Street Nicholasville, Kentucky 40356 Dealer # [protected]
Fill up my car yesterday at this location, after I inserted my credit card I noticed there was no red security tag Or any other tags on any of there gas pumps.

S
S
Scooter2013
Louisville, US
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Nov 13, 2018 2:36 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

There are NO security seals on any of there gas pumps at this location
Citgo-Prime Star 7 adddress 980 South Main Street Nicholasville, Kentucky 40356 Dealer # [protected]
Fill up my car yesterday at this location, after I inserted my credit card I noticed there was no red security tag Or any other tags on any of there gas pumps.

C
C
cjclark12
Knoxville, US
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Mar 11, 2023 10:28 am UTC

The third shift worker was being so rude he cursed the customers out and my mocking them and Antagonizing them

C
C
Christine Ostertag
Batavia, US
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Mar 20, 2023 1:43 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I purchased $15 worth of gas and YOU CHARGED ME $100 ! It is 4 days later and I still don't have the change in my account. I'm a Sr person with very little $$$$ and now I have to wait to go to the grocery store. I will NEVER BUY GAS FROM CITCO AGAIN !

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jordan chauvin
Slidell, US
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Apr 05, 2023 12:26 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Build my gas tank with citgo gas when I started my car to take off and shut off I've changed my fuel filter spark plugs ignition coils camshaft sensor because there was water in my fuel in my car still isn't running right

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Steve and Rhonda
Wayne, US
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Jun 04, 2023 3:35 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Stopped at store Amg Retail I #553 for a cup of Atlantis Coffee and a water. I had to empty my cup holders and found there are no Recycling bins. I saw the trash can loaded with plastic recycleable bottles. Next time I’ll go to Dunkin Donuts.

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