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CB Automotive Fueling and Charging Circle K Complaints #382-401
Circle K

Circle K review: touchless car wash

T
Author of the review
8:18 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

On Tuesday, September 3 when I purchased a tank of gas I also bought a $10 ultimate car wash. I proceeded into the car wash put my car in park in the designated area. The car wash turned on and started working when the over bar fell on my car and proceeded to scratch it up and down the driver side. I wanted to drive out, but I was afraid it would cause more damage. I went immediately inside the gas station and told the attendant. She came out and took pictures with her smart phone and also reported it to the claims department. I was also told that it can happen because it's a mechanical arm and they would take care of the damage.

Here is the reply I received on September 18.

Good afternoon.

Thank you for speaking with me. Please forward over your pictures and any other information relating to the incident to:

Paula Mason

[protected]@circlek.com

Thanks so much!

Please reference Claim Number RC0122948 on all correspondence.

Crystal J. Hennings
Claims Adjuster
Circle K - Global Shared Services

I have sent multiple emails using the above claim number with photos of the damage

The damage is quite significant with the scratches cutting through the paint and primer. I've had two estimates and both are over $3000 because the Front bumper, hood and whole driver side of the car will need to be repainted. I will also need a rental car while the repairs being completed it could take 10 working days.

Please contact me with the resolution Teresa Foster at [protected].

Circle K - touchless car wash - Photo 1
Circle K - touchless car wash - Photo 2
Circle K - touchless car wash - Photo 3
Circle K - touchless car wash - Photo 4
Circle K - touchless car wash - Photo 5
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  1. Circle K Contacts

  2. Circle K phone numbers
    1877
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    78%
    Confidence score
    Lithuania
    8800 555 4647
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    67%
    Confidence score
    Russia
    +1 (602) 728-8000
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    Southwest
    +1 (951) 273-1175
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    West Coast
    +1 (800) 268-5574
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    +1 (888) 999-9301
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    Central Canada & Quebec
    +1 (800) 361-2612
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    Eastern Quebec & Atlantic Division
    +1 (506) 382-8575
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    Moncton, New Brunswick
    +45 70 101 101
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    100%
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    Denmark
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    100%
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    Estonia
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    71%
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    Ireland
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    33%
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    Grand Canyon Division, Phoenix, AZ
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    Coastal Carolinas Division, Raleigh, NC
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    Florida Division, Tampa, FL
    (330) 630-6300
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    (850) 454-1070
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    Gulf Coast Division, Pensacola, FL
    (331) 251-7300
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    Heartland Division, Lisle, IL
    (812) 379-9227
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    Midwest Division, Columbus, IN
    952-830-8700
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    Northern Tier, West Bloomington, MN
    720-758-6200
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    Rocky Mountains Division, Greenwood Village, CO
    (912) 285-4011
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    Circle K South Atlantic, Jacksonville, FL
    (704) 583-5700
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    Southeast Division, Charlotte, NC
    +1 (800) 324-8464
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    Texas Division, San Antonio, TX
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  3. Circle K emails
  4. Circle K address
    1130 W. Warner Rd, Bldg B, Tempe, South Carolina, 85284, United States
  5. Circle K social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 28, 2026
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Circle K Category
Circle K is ranked 6 among 42 companies in the Automotive Fueling and Charging category
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