I am complaining about a charge on my card
Circle k always charge my charge even though i have not been to circle k. This is the second time this has happened. Can you pls stop and I want a refund. I already called my bank before which they refunded me And issued me another card but it is happening again i don't shop at circle k or even buy gas there. Pls i am getting frustrated, can you pls help
two veryears rude employees
Sept.17 9:45pm Circle K
107 Jefferson Dr, Lake Charles, LA 70605
I had a very unpleasant interaction with two female workers. First I walk in and the two ladies are behind the counter talking loud and cutting up not paying any mind to any of the customers even while checking them out. I get my two drinks and I go over to get nachos and chilli and cheese the cheese comes out in one big glob and then slows to a very slow drip I kept trying but at one point it came to a complete stop so I assume that the dispenser ran out of cheese I called to the woman behind the counter when I said "ma'am it's out of cheese" they barley acknowledge me and one looks at the other and Huffs and puffs and tells her "it's out of cheese" so the other lady comes over and while she was over by me I asked "do yall sell headphones" the lady completely ignores what I said and pics my container of chili and cheese up and shoves it at me. So I stay calm and just leave her alone. She opens the container and it's full of cheese which I can see but I had no idea because of the container wasn't open the second go. She very rudely says to me "it's full of cheese" as if I knew and lied to her the other lady shouts over and says "we just changed it there no reason it would be empty" and the lady say very annoyed sounding yeah its completely full"and she walks away without even finding out the problem. I saI'd to her "ma'am it's not working right" I show her that it only let's out a coulpleasure drips at a time she rolled her eyes huffed and puffed and said "yeah its working that how it works" and turned to walk away so she could go back and chit chat with her friend behind counter.
safety at your store
I'm a customer of one of your locations on 51st and Orangewood in Glendale Arizona and I am aware that you have had three robberies this year alone at that location I was a witness to the most recent one and I fear For my life now when I go to your CIRCLE K . That is the closest Circle K to me and I would like to keep shopping there but I have been informed by the staff that an armed guard still has not been hired for this location even though there are armed guards at other locations I am confused as to why there isn't one at this location it's putting the workers at risk and also their customers . This area is terrorized by a known gang and they're the ones that keep robbing the store with red bandannas we see them come up to the location and throw gang signs as they drive-in the plaza so they are still a threat but yet nothing has been done I'm understanding that the workers are fighting to keep two people on Night Shift for safety but that's not enough for their customers and for the workers if you don't get an armed guard somebody's going to get hurt and I fear it's going to be a customer or employee either way someone innocent. Something that should be looked into and handled accordingly because right now it showing that Circle K does not value with customers lives or their employees lives
the unethical behaviour of employees the unorthodox circle ks
I am a former employee of Circle K when it was called Kangaroo(the good old days). I worked for the company for almost 2 years. It was one of my favorite jobs! I am appalled by the an professionalism that I have experienced at several Circle K locations of nowadays. In particularly the Circle K located at 1031 Beach Blvd, Jacksonville Beach 32250 should be leveled to the ground. The employees that are currently working there are tarnishing the companies good name." Nothing great ever came of making things difficult or more complicated. As a big company and a global brand, it is very important to never forget this. “Let´s make it easy” is our quest and the words we must live by." This is not being applied at 1031 Beach Blvd. The work ethics here are unacceptable and it being done by the management team of the store. There are several members of the team who have discriminating ways. Casey is a current employees who stole my cellar device and after I retrieved my device she then called law enforcement on me with several false accusations to get me trespassed. Dawn is a current Manager of the store. She has been employed for several years with this company. We have worked together in the past and as a manager she was rude and purposely belittled me on a daily. She has explained to me about having bi racial grandkids and other personal issues that should not be brought up in the work place. Now as a customer Im lost of words. I feel as though the cameras should be reviewed here and Ms Dawn should lose her employment with Circle K.
polar pop/ss polar pop tumblr three free coupons
I purchased the SS polar pop Tumblr because it offered three free coupons for refill. I walking to the Circle K hand her my free refill coupon she scans it and says that item not found and handed back to me. Told her it's real and that it came with the cup she acted like I was dumb and didn't believe me. I'm just surprised.I've always loved circle k from when I lived in Florida to where I live now in Denver. I'm very upset and I know it's only $.79 . But why offer something like this if you're not going to except it?
management
First of all you don't get no breaks even working 8hr shifts I am pregnant and was told I needed a doctor note to even sit down I get sick a lot obviously due to me being pregnant I missed days where they said if you call in 6hr before your shift it's fine so I called the day before and then came in the next day n was told it was a no call no show and every time you miss you need a doctor note I work there for 9 months and never got written up then the buy out another gas station bring in new management now Everytime i would go in oh you got written up for this or you didn't bring a note oh you can leave your child by them self's while you come to work um no
This is in San Antonio texas
circle k customer service
we went to circle k on 43rd ave and glendale on 9/13/17 my boyfriend went in and paid ten dollars for gas after coming to car and the pump not being turned on I then went inside and asked them to turn on pump cashier asked me how much I said I don't know who he pay cashier say she went in the back afte4 telling him ten he was SUPPOSE to turn pump on we sat in truck for 7 min never turned pump on. my boyfriend went in to complain security was rude told him to leave NEVER gave us gas or money. I want my money back from your large corporation I don't have any cash to just give your company I need reimbursement and I need it quickly with an apology AND something for my hassle that was my LAST ten and thanks to Circle K I was unable to make it to my prior engagement because I had no gas to get there and back . Please respond ASAP this is nonsense and horrible customer and circle k actually robbed me of ten dol and I am really now trying to figure out a way to make them pay legally big money out of pocket for this because I'm quite sure if I were a thief like your employees and took ANYTHING circle would press charges
an associate
I was at Circle K last night at 5105 E. Elliot Rd, Phoenix, AZ, 85044 and one of the employees noticed there was a car pulled over in the parking lot by the police. He came storming out of the back room and said, "What the [censored] kinda [censored] is going on out there?!" It was pretty loud. He then pulled his hoodie up over his head and ran outside to see what was going on. The language was absolutely UNACCEPTABLE. Had there been children or elderly people in there, I'd be more angry than I am but I am still offended enough to write this complaint. He was a young, average height/weight, black man and he needs a serious attitude adjustment.
employee treatment
I am a new employee at circle k and take my job very serious. I have only been there 8 days I was called in my ninth day and told I was suspended I was shocked literally shocked because I had worked eight days straight 9 hours a day remind you I got the call from circle k that I would be starting training I was in the hospital I had a heart attack I was released on the 28th and started working on the on the 29th I explained to the trainer. She decided I could still go thru training I agreed I started working at night over night two days later. Around the seventh day I was getting really tired I had been told o better not complain about it I didnt. Now I spoke to the market manager after the manager called and said I was suspended. My God he was so nasty he said you know what you did I was shocked that he was speaking to me that way threten to hang up on me three times I was I tears he was saying that I didn't pay for my food although I all receipts for and that I had someone hanging out at the store I thought I don't know anyone it that area this crazy I have been off for a week I can't afford this
one employee cursing another
I was in circle k on bradford street in marion, indiana and there was a guy at the cash register name of jason and he was cussing dallas out because there was a few people in line telling him to open his register and he said some very awful words to him i may or may not come back to circle k and this happened today s date 09/9/2017 and it was at 10:50 am this morning just don t like that kind of treatment from one employee to another and dallas did not say anything to jason at all just opened his register at 10:50 am and started doing his register concerned customer thank you
customer service
I go to the same circle k in los angeles on Adams and Figueroa about 4 days a week after work for about 5 years now. I enjoy going in the store because the cashiers are usually extremely nice. I've built great relationships with most of them. I usually spend a good 10 minutes in the store every time I go in. Today there was a new cashier her name is Leslie. She was rude to not only me but the gentleman in front of me as well. She didn't listen to my request when I asked her if she could give me my cash back in certain denominations. I had to repeat myself twice and wait for 2 customers because she closed the register twice instead of listening. When she finally got it right She threw my money on the counter. When I asked her if she could put it in my hand she picked it up and threw it on the counter again. I felt like she was antagonizing me. I will not be going to this store anymore as long as she is employed. And that's going to cause a huge inconvenience for me. I'm a loyal circle k customer.
customer service
I am from pleasanton, Texas my zip code is 78064 . I have been in your store on oaklawn and I have gotten a rude cashier. First time I went looking for hot dogs because I was hungry and I told the cashier you have no hot dogs and her response was sorry we have been busy. Three employees and no hot dogs ? Not a I am sorry but just sorry and no smile either! And today I went to your store again to get a fountain drink, the same cashier was mopping and I said to her your out of Diet Coke. She instead of stopping what she was doing she tried to get another employee to go take care of the box in a bag. She continued mopping and I asked her if someone was going to change the syrup she didn't say anything but continued to mop after a minute or two she decided to go change the syrup herself not even a smile or nothing from her . I myself used to work for Valero I don't consider myself a perfect employee or that I was never rude to customers. I know I was lots of complaints I got. Not proud of it either. I stop at your store because it's on my way to work but then there are a few stores on my way to work. I guess I could patronize another store if you can't take care of this embarrassing employee. I also know that Mike Stowers was just recently made area manager he will probably say that my complaint is nothing. I hope this isn't considered nothing. Thank you so much for your time. Sincerely Isabel
Crown light cigarettes
I have smoked this brand for 3years now and always buy 2 or 3 packs in quantity! But lately I have been very disappointed because the Tabaco is very loose and I end up getting burnt from the cherry falling off or I have to throw away half the pack because of how many are affected in the pack. This has happened about 4 times now in the last 2 weeks and I was curious if I could be remberesed or even sent coupons. I will continue to smoke this brand but I'm very upset with the quality lately. Thank you for listening and I hope something g can be done to correct the problem.
How how much is a carton of crown 100 lights
How much is a pack of crown light 100’s at circle k?
the customer service
I was in the Circle K Irving Store on Loch Lomond Road, Saint John NB and received some of the worst customer service I have had in a long time. The employee working on Monday September 4th around 8:45 pm (Male with brown hair and named started with a J) was too busy texting to take my cash for the gas! After a good 30 seconds of him not paying attention to me standing there he then realized I was just coming in to pay for gas and asked how I was paying. I advised debit and wanted $20 cash back. The employee then said ok, put the debit through then continued to text away. At the end of the transaction I asked why it never asked me how much I wanted back or anything to do with the $20 back and he said he forgot to put it through. At this point I'm annoyed because this employee didn't apologize for making the mistake, then said if I wanted the cash he would have to charge me $0.01 to get $20. Not that $0.01 is even a big deal it's just the point that this employee wasn't doing his job and was very bad at customer service. I will not be back to this store!
employee stealing my gas money
At the Circle K located at 5712 W TENNESSEE ST an employee stole my money. I handed the employee a 20 dollar bill and a 5 dollar bill for gas and cigarettes. Less than four dollars was put on my pump. When I went in to explain she didn't put the right amount of gas on the pump she denied me handing her a 20 dollar bill. This employee also refused to look on...
Read full complaint and 5 commentsservice complaint
I live in Spring Hill, FL and I have the worse experience ever. Qualunda Shular is rude, unprofessional, always smells like marihuana, always on her phone etc. I try to go to speedway instead but would love to come 2 minutes around the corner instead but it's not enjoyable. I love the other ladies they are nice, ask if I need help, full on attention, not sure. I actually wanted to be a team member but Me. Shular said it's the worse business to get into not to mention she gives her number out all the time and takes numbers. Seen it multiple times. I work at a truck stop and we are all about our GUEST and their needs over ours. We make their experience welcoming and it makes them want to come back. I sure don't give business to Shular and it's sad to check to see if she is working in order to come inside or go to the next stop. Something needs to be done. This is almost a everyday thing for her.
customer service
It is 12:36 pm right now on Sunday September 3 2017. I just got back from your circle k store off 1100 lake shore right off Yukon park way and main street here in Yukon Oklahoma. I forgot to get the ladies name working right now but her attitude stinks and I got 2 packs of Marlboro black 100s and a lighter and 2 2liters of pop she knows who I am and has id me before and because I got a lighter she had to be rude and id me again even though she quite id me because she knows I'm all most 33 years old and she told me that she has to until I look 40 years old well I don't appreciate that at all And I'm well of age to smoke if I want if it was beer I could see that but I'm done with her being rude to me every time I come in and she's working I know the store manager Kyle and I will be talking to him also about this issue I have gone to that store for 7 or 8 years now and everyone knows me even her I think I'll just take my business somewhere else thank you
air vac
I went to the store on 8663 S Quebec St, Highlands Ranch, CO 80130. I used the vacuum and it was not sucking anything up. When I told the clerk he said they have nothing to do with it call the company. Wtf. Good customer service. It's on your property for customers to use and your name is on it. It says "k-air-vac". He told me he could do nothing and that he has been written up before for giving people their money back. What kind of company are you running. No customer service skills. No knowledge. Well if circle K is not responsible. Take your damn name off it. I will never be back.
[censored]ing awful! Take your [censored]ing name off the goddamn vac if you are not responsible! Air took my money off my debit card and did not work. Circle k would not give me a refund and told me I have to call some 1800 number which the number just tells you to email them about it. Like wtf! Email?
Airport blvd and university blvd. Intersection of Mobile AL
associate customer attendance
I work for a trucking division for a pharmaceutical wholesaler. I've been stopping at the recently aquired (by Circle K) store at 2700 US 77 #2706984. The problem is an employee by the name of Ruby Ramirez. She is INATTENTIVE, and DOESN'T PAY ATTENTION! I'll come in and stand at the fuel desk and she IGNORES me, either because her head is in the clouds or she's lazy, neither which is good! 1, 2, 3 customers come in on the store front side of the store and get helped. I know the manager and other associates well, as Ive been coming in daily for at least a dozen years. Carla, the manager does an outstanding job. The other associates are terrific. I put a 55-72 hour week in and [protected] miles a week and the last thing I need at my last fuel stop before I drive on two more hours for home, is to be treated like I'M NOT EVEN THERE. I fill my tanks there daily at 275.00 a pop plus whatever food I buy. I want Ruby Ramirez FIRED because what happened today is NOT the first time! I will not set foot in that store again until that lazy employee with her HEAD IN THE CLOUDS, is gone! My name is David McMullen. My number is [protected]. Contact Carla at this store and tell her David sent you. She knows EXACTLY what I'm talking about because we've discussed it. I'm sure she's already addressed it with Ruby. When I know Ruby is gone, I'll be back. I've enjoyed that fuel stop for a long time.
This complaint is resolved because I'm resolving it on my own THIS WEBSITE IS WORTHLESS, JUST LIKE EVERY WORTHLESS POS TROLL that comes on here dicking around!
customer service
Tonight I visited a Circle K just a few mins after 10pm. I ordered 2 hot dogs that and was charged for 2 the cashier told me it would be a while because he was the only cashier David and he had a line. I agreed. I then asked how because I had my kids (since we were in stopped traffic for over an hour) in the car sleeping and he told me 40 to 50 mins so i politely asked well can you just give them to me cold and I'd warm them up at home, thinking this would helpus both out, he then went to the back and asked the owner Sam if he would prepare them. The owner told him no so then David came back and told me I'm sorry ma'am you'll have to wait still. I then asked to speak to Sam i told Sam the situation and also asked him if i could take them as is and warm them myself when i got home because I've been in traffic and my kids are sleeping in the car he told me that wasn't his fault and her didn't make the s traffic and I told him that with the length of our conversation they could have already made the order out wasn't as if i was requesting the fryers i was asking for 2 hot dogs. Sam said that he had an 80 hr week and he wouldn't even normally be here that late so he wouldn't make them and that hot food isn't sold after 10pm and i asked well then why did he sell it to me and why didn't David tell me that. He had no excuse because at this point I know it was a prideful and control issue because I've gone in many times after midnight and witnessed hotdogs being sold to the truck drivers and police officers. This really upset me. I requested my money back. On the way home I called Sam and told him that he lost a long time frequent customer. I told him that i didn't appreciate the way he acted because I've never witnessed him to be rude and in fact he's always been courteous. I go into circle k AT LEAST once a day spending from 10 to 40 dollars each visit also every other Friday i buy the biggest chicken deal and from all the gas stations in the area I am a traveling nurse and drive a lot and i purchase the gas regardless that the price is the highest because of the relationship I've established with the staff. I can not believe that he was above making 2 hot dogs and just to make it inconvenient to me because he wanted to stick to his word that there would be a wait that was very imature. I don't mind waiting but seriously 40 to 50 minutes is outrageous then to be told after that I couldn't get them at all because of his suddenly new rule made from his ego on the spot that they don't serve food after 10pm. I will not be going back. I felt very belittled over 2 hotdogs! How embarrassing. The allocation in which I speak of is on Fern St in Cabazon Ca 92230.