Chryslercustomer service in woodstock

I bought a 2016 Dodge Caravan from Woodstock Chrysler in 2017.
I purchased the extended warranted.
Shortly after I bought it some switch went for the brakes preventing me from driving it as I could not get it out of park.
Today the same thing happened and they are are refusing to give me a loner vehicle until they do a dianoses but they are telling me they can not get this done until next week.
The last time this happened it was a week before they could even get the part so I was stranded without a vehicle.
I can not be with out a vehicle that long as I have to get back and forth to work.
Us there anything that can be done to get me a vehicle.
Donna Hagedorn
Vehicle VIN # GR363334

Oct 04, 2019

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