Choice Home Warranty review: They deny the majority if not all claims

I was a customer for about a year. WIthin that year I filed 2 claims. The first was for my ice maker and was automatically declined stating my refrigerator had a recall. I asked them to provide proof or the source where they obtained this information. They never did. I had to call Samsung to verify it did not have a recall. I filed an appeal and submitted proof. They finally sent a technician and the ice maker was fixed and worked for about a month. The second claim, a technician went and replaced a part on our AC. The AC unit worked for about 2 weeks' I called and requested the technician come out again. The technician was a "no show"" for 3 different appointments. I requested a different company go out and repai the AC adequately, however this technicians diagnosis was DENIED! I asked for both technicians reports because obviously their are discrepencies between these 2 technicians. I have yet to receive these reports! Choice Warranty is a scam! I rather save the monthly payments and copays!