Menu
For Business Write a review File a complaint
Chili's Grill & Bar

Chili's Grill & Bar review: problems with policy id! 5

T
Author of the review
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On 31 May 2007 while traveling from Beaumont, TX. to Hot Springs, AR. car problems developed in Marshal,TX that resulted in having the car repaired. This was to take a couple of hours and since it was the middle of the day and around lunch time, my wife and I decided to go to Chilis for a nice meal and a Margaritta. All went well until the waitress asked for and received our respective Driver's License. This is where the problem began. My wife had a current Texas DL but I had just turned in a current DL from La. the day before and had a temporary TX. license with no picture. The waitress took the license and checked with the manager who said he could not serve me because I didn't have a picture ID.company policy. No amount of talking would persuade him. I would like to mention at this time that I am a 60 year old man. My wife and I became discouraged and asked for his supervisors phone number. We left the restaurant and called the supervisor on a cell phone from the parking lot. We were informed that I could not be served because I did not have a picture ID... company policy. I and my family will never, NEVER go into another Chilis... that's our new policy.

5 comments
Add a comment
S
S
Sandra C
Apr 09, 2008 9:02 pm EDT

It is a STATE LAW THAT YOU HAVE TO HAVE YOUR DRIVER'S LICENSE TO CONSUME ALCOHOL. A corporate restaurant isn't going to risk losing its liquor license so you can get tipsy.

L
L
Leo
May 09, 2008 11:03 am EDT

Here, here, Sandra! Well said! I'd understand if they served you anyway, but you really can't complain if they didn't. Stop drinking in the middle of the day, anyway. ;) Its not that big of a deal.

T
T
The Jenn
US
Jan 20, 2009 9:20 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

boo friggin hoo. I work there. and if we were to serve you alchole and you had been someone who was testing us, then we could have lost our job and possibly have to appear in court. no one is worth that, especially over a margirita.

A
A
583586
30223, Georgia, US
Oct 26, 2010 5:32 pm EDT

i guess you showed them old man...look this isnt the 1800's where one family boycotting a place of business isnt going to bankrupt them. you dont need to be looking for lunch anyways, you should be shopping for caskets and burial plots

G
G
god is lovee
Tulare, US
Apr 05, 2015 5:09 am EDT

I had a similar experience today . I asked for an alcohol beverage, waitress then asked for my ID not a driver license.
I took out my only Mexican picture ID issued in California. He then said "sorry we can't take that " I asked "why not" he said to me "we just don't " My friend going with me then said ok I'll take the drink and she took out her California ID . of course it was for me so I was drinking it . Manager then came up to me trying to explain once again only that he actually had a better reason and mentioned it was under their policy .manager then said to me he can take a California iD or a PASSPORT I was in total shock and disbelief and couldnt comprehend his concerned . I was upset and bother . I thought it was all about the age when drinking alcohol, sadly today I learned it isn't. I believe chiles must have more knowledge of what kind of Id's they should take rather than just taking one kind. Not all of us can obtain the same kind .

  1. Chili's Grill & Bar Contacts

  2. Chili's Grill & Bar phone numbers
    +1 (972) 980-9917
    +1 (972) 980-9917
    Click up if you have successfully reached Chili's Grill & Bar by calling +1 (972) 980-9917 phone number 0 0 users reported that they have successfully reached Chili's Grill & Bar by calling +1 (972) 980-9917 phone number Click down if you have unsuccessfully reached Chili's Grill & Bar by calling +1 (972) 980-9917 phone number 0 0 users reported that they have UNsuccessfully reached Chili's Grill & Bar by calling +1 (972) 980-9917 phone number
    Head Office
    +1 (972) 233-0380
    +1 (972) 233-0380
    Click up if you have successfully reached Chili's Grill & Bar by calling +1 (972) 233-0380 phone number 0 0 users reported that they have successfully reached Chili's Grill & Bar by calling +1 (972) 233-0380 phone number Click down if you have unsuccessfully reached Chili's Grill & Bar by calling +1 (972) 233-0380 phone number 0 0 users reported that they have UNsuccessfully reached Chili's Grill & Bar by calling +1 (972) 233-0380 phone number
    +1 (972) 991-3855
    +1 (972) 991-3855
    Click up if you have successfully reached Chili's Grill & Bar by calling +1 (972) 991-3855 phone number 0 0 users reported that they have successfully reached Chili's Grill & Bar by calling +1 (972) 991-3855 phone number Click down if you have unsuccessfully reached Chili's Grill & Bar by calling +1 (972) 991-3855 phone number 0 0 users reported that they have UNsuccessfully reached Chili's Grill & Bar by calling +1 (972) 991-3855 phone number
    +1 (972) 466-1350
    +1 (972) 466-1350
    Click up if you have successfully reached Chili's Grill & Bar by calling +1 (972) 466-1350 phone number 0 0 users reported that they have successfully reached Chili's Grill & Bar by calling +1 (972) 466-1350 phone number Click down if you have unsuccessfully reached Chili's Grill & Bar by calling +1 (972) 466-1350 phone number 0 0 users reported that they have UNsuccessfully reached Chili's Grill & Bar by calling +1 (972) 466-1350 phone number
    +1 (972) 818-7473
    +1 (972) 818-7473
    Click up if you have successfully reached Chili's Grill & Bar by calling +1 (972) 818-7473 phone number 0 0 users reported that they have successfully reached Chili's Grill & Bar by calling +1 (972) 818-7473 phone number Click down if you have unsuccessfully reached Chili's Grill & Bar by calling +1 (972) 818-7473 phone number 0 0 users reported that they have UNsuccessfully reached Chili's Grill & Bar by calling +1 (972) 818-7473 phone number
    +1 (972) 680-9990
    +1 (972) 680-9990
    Click up if you have successfully reached Chili's Grill & Bar by calling +1 (972) 680-9990 phone number 0 0 users reported that they have successfully reached Chili's Grill & Bar by calling +1 (972) 680-9990 phone number Click down if you have unsuccessfully reached Chili's Grill & Bar by calling +1 (972) 680-9990 phone number 0 0 users reported that they have UNsuccessfully reached Chili's Grill & Bar by calling +1 (972) 680-9990 phone number
    +1 (972) 665-6601
    +1 (972) 665-6601
    Click up if you have successfully reached Chili's Grill & Bar by calling +1 (972) 665-6601 phone number 0 0 users reported that they have successfully reached Chili's Grill & Bar by calling +1 (972) 665-6601 phone number Click down if you have unsuccessfully reached Chili's Grill & Bar by calling +1 (972) 665-6601 phone number 0 0 users reported that they have UNsuccessfully reached Chili's Grill & Bar by calling +1 (972) 665-6601 phone number
    +1 (214) 358-5274
    +1 (214) 358-5274
    Click up if you have successfully reached Chili's Grill & Bar by calling +1 (214) 358-5274 phone number 0 0 users reported that they have successfully reached Chili's Grill & Bar by calling +1 (214) 358-5274 phone number Click down if you have unsuccessfully reached Chili's Grill & Bar by calling +1 (214) 358-5274 phone number 0 0 users reported that they have UNsuccessfully reached Chili's Grill & Bar by calling +1 (214) 358-5274 phone number
    +1 (214) 353-2722
    +1 (214) 353-2722
    Click up if you have successfully reached Chili's Grill & Bar by calling +1 (214) 353-2722 phone number 0 0 users reported that they have successfully reached Chili's Grill & Bar by calling +1 (214) 353-2722 phone number Click down if you have unsuccessfully reached Chili's Grill & Bar by calling +1 (214) 353-2722 phone number 0 0 users reported that they have UNsuccessfully reached Chili's Grill & Bar by calling +1 (214) 353-2722 phone number
    +1 (214) 574-4574
    +1 (214) 574-4574
    Click up if you have successfully reached Chili's Grill & Bar by calling +1 (214) 574-4574 phone number 0 0 users reported that they have successfully reached Chili's Grill & Bar by calling +1 (214) 574-4574 phone number Click down if you have unsuccessfully reached Chili's Grill & Bar by calling +1 (214) 574-4574 phone number 0 0 users reported that they have UNsuccessfully reached Chili's Grill & Bar by calling +1 (214) 574-4574 phone number
    +1 (214) 494-6341
    +1 (214) 494-6341
    Click up if you have successfully reached Chili's Grill & Bar by calling +1 (214) 494-6341 phone number 0 0 users reported that they have successfully reached Chili's Grill & Bar by calling +1 (214) 494-6341 phone number Click down if you have unsuccessfully reached Chili's Grill & Bar by calling +1 (214) 494-6341 phone number 0 0 users reported that they have UNsuccessfully reached Chili's Grill & Bar by calling +1 (214) 494-6341 phone number
    +1 (972) 316-0932
    +1 (972) 316-0932
    Click up if you have successfully reached Chili's Grill & Bar by calling +1 (972) 316-0932 phone number 0 0 users reported that they have successfully reached Chili's Grill & Bar by calling +1 (972) 316-0932 phone number Click down if you have unsuccessfully reached Chili's Grill & Bar by calling +1 (972) 316-0932 phone number 0 0 users reported that they have UNsuccessfully reached Chili's Grill & Bar by calling +1 (972) 316-0932 phone number
    +1 (972) 881-9100
    +1 (972) 881-9100
    Click up if you have successfully reached Chili's Grill & Bar by calling +1 (972) 881-9100 phone number 0 0 users reported that they have successfully reached Chili's Grill & Bar by calling +1 (972) 881-9100 phone number Click down if you have unsuccessfully reached Chili's Grill & Bar by calling +1 (972) 881-9100 phone number 0 0 users reported that they have UNsuccessfully reached Chili's Grill & Bar by calling +1 (972) 881-9100 phone number
    +1 (214) 321-9485
    +1 (214) 321-9485
    Click up if you have successfully reached Chili's Grill & Bar by calling +1 (214) 321-9485 phone number 0 0 users reported that they have successfully reached Chili's Grill & Bar by calling +1 (214) 321-9485 phone number Click down if you have unsuccessfully reached Chili's Grill & Bar by calling +1 (214) 321-9485 phone number 0 0 users reported that they have UNsuccessfully reached Chili's Grill & Bar by calling +1 (214) 321-9485 phone number
    +1 (972) 255-2727
    +1 (972) 255-2727
    Click up if you have successfully reached Chili's Grill & Bar by calling +1 (972) 255-2727 phone number 0 0 users reported that they have successfully reached Chili's Grill & Bar by calling +1 (972) 255-2727 phone number Click down if you have unsuccessfully reached Chili's Grill & Bar by calling +1 (972) 255-2727 phone number 0 0 users reported that they have UNsuccessfully reached Chili's Grill & Bar by calling +1 (972) 255-2727 phone number
    +1 (972) 724-2606
    +1 (972) 724-2606
    Click up if you have successfully reached Chili's Grill & Bar by calling +1 (972) 724-2606 phone number 0 0 users reported that they have successfully reached Chili's Grill & Bar by calling +1 (972) 724-2606 phone number Click down if you have unsuccessfully reached Chili's Grill & Bar by calling +1 (972) 724-2606 phone number 0 0 users reported that they have UNsuccessfully reached Chili's Grill & Bar by calling +1 (972) 724-2606 phone number
    +1 (972) 840-0647
    +1 (972) 840-0647
    Click up if you have successfully reached Chili's Grill & Bar by calling +1 (972) 840-0647 phone number 0 0 users reported that they have successfully reached Chili's Grill & Bar by calling +1 (972) 840-0647 phone number Click down if you have unsuccessfully reached Chili's Grill & Bar by calling +1 (972) 840-0647 phone number 0 0 users reported that they have UNsuccessfully reached Chili's Grill & Bar by calling +1 (972) 840-0647 phone number
    +1 (469) 966-9503
    +1 (469) 966-9503
    Click up if you have successfully reached Chili's Grill & Bar by calling +1 (469) 966-9503 phone number 0 0 users reported that they have successfully reached Chili's Grill & Bar by calling +1 (469) 966-9503 phone number Click down if you have unsuccessfully reached Chili's Grill & Bar by calling +1 (469) 966-9503 phone number 0 0 users reported that they have UNsuccessfully reached Chili's Grill & Bar by calling +1 (469) 966-9503 phone number
    +1 (972) 496-5255
    +1 (972) 496-5255
    Click up if you have successfully reached Chili's Grill & Bar by calling +1 (972) 496-5255 phone number 0 0 users reported that they have successfully reached Chili's Grill & Bar by calling +1 (972) 496-5255 phone number Click down if you have unsuccessfully reached Chili's Grill & Bar by calling +1 (972) 496-5255 phone number 0 0 users reported that they have UNsuccessfully reached Chili's Grill & Bar by calling +1 (972) 496-5255 phone number
    +1 (214) 383-5170
    +1 (214) 383-5170
    Click up if you have successfully reached Chili's Grill & Bar by calling +1 (214) 383-5170 phone number 0 0 users reported that they have successfully reached Chili's Grill & Bar by calling +1 (214) 383-5170 phone number Click down if you have unsuccessfully reached Chili's Grill & Bar by calling +1 (214) 383-5170 phone number 0 0 users reported that they have UNsuccessfully reached Chili's Grill & Bar by calling +1 (214) 383-5170 phone number
    +1 (214) 339-5457
    +1 (214) 339-5457
    Click up if you have successfully reached Chili's Grill & Bar by calling +1 (214) 339-5457 phone number 0 0 users reported that they have successfully reached Chili's Grill & Bar by calling +1 (214) 339-5457 phone number Click down if you have unsuccessfully reached Chili's Grill & Bar by calling +1 (214) 339-5457 phone number 0 0 users reported that they have UNsuccessfully reached Chili's Grill & Bar by calling +1 (214) 339-5457 phone number
    More phone numbers
  3. Chili's Grill & Bar emails
  4. Chili's Grill & Bar address
    3000 Olympus Blvd, Dallas, Texas, 75019, United States
  5. Chili's Grill & Bar social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 27, 2024
  7. View all Chili's Grill & Bar contacts
Chili's Grill & Bar Category
Chili's Grill & Bar is ranked 10 among 60 companies in the Fast Food Chains category

Most discussed Chili's Grill & Bar complaints

Service I received
1
(opinions to this review)