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1.5 4 Reviews 399 Complaints
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Chaturbate complaints 399

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12:56 am EST
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This broadcaster name Heidi Kingn in the monitor I have found a report just previous to this one but as I went back on there to review this broadcaster instantly he been hides into another screen the monitor start buffering the camera but as he was talking to some other guy that was there I want him to tell this guy the minute times they sent death threat...

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8:08 pm EST
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Chaturbate Bloqueo cuenta de modelo chaturbate

Saludos cordiales.

El día 05 de diciembre mi cuenta de modelo independiente identificada como maddisRock fue bloqueada, he intentado comunicarme con el soporte de la plataforma sin recibir respuesta alguna, desconozco la razón específica para esa decisión pero me gustaría poder resolver la situación y continuar como modelo.

He enviado muchos correos solicitando información y facilitando toda mi documentación y aún así no recibo respuestas.

Sí me pueden colaborar se los agradezco mucho.

Desired outcome: Resolver bloqueo de mi cuenta y continuar transmitiendo.

Confidential Information Hidden: This section contains confidential information visible to verified Chaturbate representatives only. If you are affiliated with Chaturbate, please claim your business to access these details.

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10:10 am EST
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Chaturbate My banned account

Good day, Chaturbate. I'm writing this letter to remind you of my banned account, melanin.-*xx, which was banned on May 25th, 2023. It was banned in the process of my conversation with a user in my room. At first, I didn't pay attention to this user's name and age, which was not appropriate. It was immediately 1 to 2 minutes after some naughty talk with this user that my account, which had never been banned before, got banned, and I believe that was the reason why my account got banned. I understand that what I did was completely wrong and unprofessional. I have been a good model and have never had any issues or gone against the rules before since my months of working with Chaturbate. Once again, I sincerely apologize for my action of violating the rules and regulations. I hope you will accept my apologies and will provide me a second chance to fix my mistake. Please, Chaturbate.

Claimed loss: 7 month of service

Desired outcome: Please un_banned my account. Please open my account

Read full review of Chaturbate and 1 comment
Update by Xchoco
Nov 30, 2023 10:48 am EST

This is my prove of banned account

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igetherwetter
florida, US
Dec 29, 2023 2:16 am EST
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Chaturbate, I have been banned and my channel name is igetherwetter. When my friend told me to do cam i didnt take it serious at all, but once i started on your platform, i found myself. I love Chaturbate. I love the social interaction, I love the relationships, the friends, the fans. All of it, even when not doing certain activities people cam to just hang out. i got 1000 followers in 3 days before. long story short I love your site. However I has co starred with the camgirl who got me into cam and i think she violated the terms or what not but They banned her account and than mine... she has even said she doesnt care to get her acount back and she just wants me to have mine if possible... the account she had was desiriabledesiri and yes its spelled wrong. my account is igetherwetter... PLEASE HELP ME. i will read every rule every TOS and make sure i conduct myself as a rep. of chaturbate... i am so apologetic. my email is xhasebxndz@outlook.com

account: igetherwetter

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11:28 pm EST
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HAVE YOU EXPERIENCED A BAN? I URGE any performer who has been banned, With or without explanation to follow this link and contribute. https://www.reddit.com/r/chaturbateshutdown/ Yesterday evening I took the courtesy of monitoring the CHATURBATE website. I was concerned with some of the activity presenting on the site, CHATURBATE state they strongly...

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6:08 pm EST
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Chaturbate Permanent banned

Hello maam and sir, this is sexy_ashkega22 of chaturbate and i am complaining about how is it my account got permanent banned when i am just trying to send some valid ID that i have. Its been years already and my account is still banned. I keep on emailing your support team but i don’t heared anything from you, i wanna work back on your account and please let me send my valid ID for verification.

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Update by ashkega22
Nov 22, 2023 6:37 pm EST

Hello maam and sir, What do you mean i altered? This is my only account and legit one and this is my Philippine Passport and Philippine Identification ID. My printed ephil ID and card is not yet available since they are having delayed of delivery, Can you please check it and verify my accountvas i really wanted to broadcast again for i believe i don’t violate any of your rules and regulations.

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12:06 am EST
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Those who control Entertainment are, indeed, evil, maniacal and ruthless. Not only that, but they also love to sell the most ugliest things. Fine. This is America and it's perfectly OK to sell whatever you want. But when you run a company which purports to platform people and you refuse to platform them based upon a set of criteria inherent in thi...

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10:53 pm EST
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It sounds weird to say that an entertainment company such as Chaturbate would care less about what you're thinking and the way you choose to express your sensuality. Sadly they do. Liberal Authoritarianism goes far beyond 'social media' sites. Those who claim that USA was highjacked by China are not too far off, when you consider that a site like thi...

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2:34 am EST
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Chaturbate My Account got banned - INDIANDADDY99999

Dear team...

As I was out of country... I guess / think that someone in my family might have opened / used my laptop n you might have banned it again... Please gave the reason so that I can give a clear explanation.

I have sent so many mails to activate my banned account.. but der is no response from your side.. please reply me the reason for banning my account.

I am eager to come back on cam n stream on chaturbate... Kindly consider request.

"I assure you that in future there will not happen any inappropriate things from my end and I will be very careful with my login credentials"

Awaiting your reply please.

Regards

Indiandaddy

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12:37 am EST
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i broadcasted on 24 oct 20203 and had no issues nor did I violate the terms of the condition during those hours to the best of my knowledge I have pretty much respected the TOS . fast forward to 2hrs later I tried logging in and I was informed of a ban placed on my account which was devastating to me I wrote back to support and I got a response of being...

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1:20 am EST
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Dear Shirley Lara: do something about this now. Your Staff is shadowbanning rooms of people they don't like for laughs. This is documented fact, as told to us from various I.T. people who have worked for Silicon Valley companies. I'm a pretty model, have an array of costumes, well groomed and exercise. I come on your site and wear gorgeous outfits and...

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11:31 am EST
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Chaturbate Banned without explanation or follow up communication

My account was not able to send tokens I had purchased and was told to contact Chaturbate Support. I did that, and two weeks later they banned my account . They said I violated their terms, but my account was in good standing for the last 5 years and I had not done anything other than send tokens. When I replied asking what they were referring to , they stopped replying to me. It's been two months, so I do not think they will ever reply. This is unfair as I did not do anything to violate their rules and all the saved private shows I purchased are now gone.

Claimed loss: All the private shows I had purchased over 5 years.

Desired outcome: My account restored.

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2:06 am EDT
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Demoralizing models by hiding them from their regulars, their friends, their followers and the general public is commonplace on Chaturbate (which is entirely ran by AI). OK, Chaturbate, we get it: you know what people like. If we buy /say /show some things we won't have sit in empty rooms for hours on end. Success = not being electronically exterminated...

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10:24 am EDT
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Chaturbate My precious account has been banned.

hello.

Dear Chaturbate Support Team.

I am Lovely_dana.

I am the day after the broadcast on October 27, 2023, Korean time.

I accessed Chaturbate to broadcast on October 28, 2023, but it was confirmed that my account was banned.

I remember using a beauty mask pack during the broadcast on October 27, 2023, and the mask pack was removed during the broadcast.

It wasn't someone else appearing on the broadcast, it was just me using the mask pack.

No one other than myself has ever appeared on my broadcasts.

I told you about the use of mask packs during the broadcast because I thought there may have been a misunderstanding as to who the broadcaster was.

Other than that, the broadcast went on as usual and I did not do anything that would violate the site rules.

I respectfully request that my account be unban.

Then, have a good time at work.

thank you

Desired outcome: Unban my account.

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Update by danakim
Nov 03, 2023 6:24 am EDT

I received an email from chaturbate with good news.

It said my account would function normally.

And my account is working normally as before.

Although it was my effort, I would also like to express my gratitude to complaintsboard.com.

thank you

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6:02 am EDT
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To clarify the situation: I made an inappropriate comment in a private message two years ago, which I fully acknowledge and regret. Following that incident, I was informed about the permanent ban on August 4, 2021, via ticket no. [protected]. Since that time, I've continued to use the Chaturbate platform without any further violations or incidents. My...

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4:45 pm EDT
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Chaturbate Chaturbate webcam

I have a Studio with Chaturbate, and they are banning my newly created and existing accounts just because, with a notification that has violated the T&C when not even the model has started performing.

Filling out the complaint request without obtaining an answer from the support team it's annoying, and a waste of time. Cannot understand why this happens and why they are not responding in an appropriate time frame.

Horrible this experience with this team.

Desired outcome: I would like a good explanation why they're banning newly created accounts and why do not respond with an appropriate paragraph about the matter.

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WhiteGold24K
Palm Beach, Florida, US
Oct 31, 2023 3:42 pm EDT
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That’s similar to my situation. I created one affiliated broadcast account, unused as of now. I sent them a question about the NEW promo and can’t get any answers. How the hell can someone try to run a business in this site?

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1:32 pm EDT
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Chaturbate is 70 to 80 percent bot traffic. And worse, if you're not paying Chaturbate money to play you don't get to work with their producers (who are also bots) so Chaturbate can recycle your performance and make your 50% earnings back tenfold on their multiple pay-per-view sites. This bigoted site hires I.T. to, basically, %&$# with people every step...

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5:45 am EDT
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Chaturbate ID unsupported

My ID are not supported and i dont know why. ^ already passed a lot of ID still rejecting it. This is my account name “Queencharl” I am responsible a model, I work fairly, I even understand and follow your rules and terms and privacy for i have agreed it as i created my account. Whats devastating to me is that you are not fair! Well, if this is the case with the unfair outcome on my part (which is 100%truth) then i will have to seek and talk to my Private Lawyer about this matter and File an Appeal regarding this issue that you accused me without evidence. Let's be fair and transparent and I will definitely fight for my account no matter what! For my account has been unfairly suspended/blocked. I strongly believe that i didnt violate any of your rules and regulations also in terms and conditions. i tried to reach out and appeal for my side but you have been neglecting my plea for quite sometime already!

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Update by Carlo Hufana
Oct 23, 2023 5:28 am EDT

Please help me resolved a problem i keep uploading ID on charturbate like my passport but they denied it or worst they said it was Unsupported. I dint know the reason why, when i know there is no problem with the ID’s i have been uploading to them. And i also they ask me for another Identification card. Which is i dont know why. Please do not reject my ID im the authentic user of it and i can proved it when im going to get live.

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2:27 pm EDT
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When a model has conjured enough confidence to stream a live show -- as well as groomed themselves, applied makeup, dieted, worked-out -- in order to supply customers with a quality experience, they expect to be reciprocated with conversation, patronage and even tips. However, when a 'platform' completely choreographed by clothing and accessory-making...

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4:05 am EDT
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Chaturbate Banned from CHATURBATE.com

Hello,

Me and my partner broadcast on CHATURBATE as xxslenderknifexx and have been for years. But tonight we went to login and it said we were banned for violating TOS. But we were just in 2 nights ago and can't fathom what we could of done to get banned. Like I said we've used the site for years with no problems. We're both verified and updated our verification a few months ago. We didn't do anything that would violate their terms. If you could please help. Our handle at CHATURBATE is xxslenderknifexx.

Desired outcome: To have my account reinstated as soon as possible. We use this to help pay bills and survive.

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6:21 pm EDT
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Chaturbate Model petiteemo

I'm a broadcaster and I paid another broadcaster for services specifically a cock rate so I could get c2c and her mod said I was looking for customers and muted me from chatting and blocked me from sharing my cam with this user

I rarely broadcast and I paid for that specific request because it would be faster than waiting for users to join my room

afterwards I had to tip them for snapchat that they are failing to add me on

total money stolen is over 200 tokens which is [censored]

Desired outcome: refund

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How to file a complaint about Chaturbate?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which you can find at the top right corner of the website, and click on it to begin the process.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Chaturbate. Make it specific and clear, such as "Unauthorized Charges from Chaturbate" or "Poor Customer Service on Chaturbate."

4. Detailing the experience: Describe your experience in detail. Include key areas such as:

  • The nature of the problem with Chaturbate, whether it's about billing, account access, service quality, or any other relevant issue.
  • Specific details about any transactions you had with Chaturbate, including dates, amounts, and the expected service.
  • Steps you have taken to resolve the issue with Chaturbate, including any communication with their customer service.
  • The company's response to your attempts to resolve the issue, if applicable.
  • The personal impact of the issue, such as financial loss, stress, or time wasted.
This information will help others understand your situation and the severity of the issue.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Be cautious not to include sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue with Chaturbate. In the 'Desired Outcome' field, clearly state what resolution you are seeking, whether it's a refund, service improvement, or an apology.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is coherent and that all the facts are correct to avoid any misunderstandings.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Chaturbate on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your complaint for any responses or updates. Regularly check your account on ComplaintsBoard.com to see if there has been any follow-up or resolution offered by Chaturbate or other community members.

Overview of Chaturbate complaint handling

Chaturbate reviews first appeared on Complaints Board on Jan 30, 2016. The latest review Account got banned for no reason whatsoever and explanation was posted on May 2, 2024. The latest complaint Account ban was resolved on Apr 02, 2024. Chaturbate has an average consumer rating of 2 stars from 403 reviews. Chaturbate has resolved 52 complaints.
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  1. Chaturbate contacts

  2. Chaturbate phone numbers
    +1 (949) 274-7960
    +1 (949) 274-7960
    Click up if you have successfully reached Chaturbate by calling +1 (949) 274-7960 phone number 0 0 users reported that they have successfully reached Chaturbate by calling +1 (949) 274-7960 phone number Click down if you have unsuccessfully reached Chaturbate by calling +1 (949) 274-7960 phone number 0 0 users reported that they have UNsuccessfully reached Chaturbate by calling +1 (949) 274-7960 phone number
  3. Chaturbate emails
  4. Chaturbate address
    23615 El Toro Rd № X344, Lake Forest, California, 92630, United States
  5. Chaturbate social media
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