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JPMorgan Chase

JPMorgan Chase review: refused to stop fraud in real time

C
Author of the review
6:55 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I became aware of the likely fraud being perpetuated on me and called the bank that had just accepted a wire transfer. I had all the account info and asked that the transaction be put on hold until the veracity of the account owner could be established. They, Chase Bank's Manager, laughed at me and hung up!
They have not heard the last word from me.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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