Certegy Check Services, Inc — declined check
My debit card chip was malfunctioning so I had to order a new debit card. While waiting for new card to arrive, I went shopping at FRY'S grocery store. Since i didn't have my debit card, I wrote a check for the grocery bill for $66. It was declined despite the fact that there was thousands of dollars in the account and I have NEVER bounced a check. I was given a slip from the grocery store advising me to call an 866 number for Certegy check services. When i called the number the said they didnt know why my check was declined. So I called my bank Wells Fargo incensed that my check was declined. The customer service at the back says they don't even see that any check was submitted for approval. I even got a call from Wells Fargo Executive offices saying the same thing. They have no idea why mh check was declined. My 18 year old account with them was in good standing and there were plenty of funds available. I am angry and no one seems to be able to correct the problem.