CB Airlines and Air Travel Cebu Pacific Air Complaints #2-21

Cebu Pacific Air review: The airline of last choice

Brian George of US

Jul 03, 2026 8:49 am UTC

Verified customer

Featured review

I took four flights: Clark to Coron and Coron to El Nido (and return flights) - each flight was an hour or more delay. one flight return to Clark due to Weather (not your fault). Service from staff is horrible as they provide no answers. Their App is also horrible and less than helpful if you have any true needs. Basically, you have no customer service. Buy a ticket and good luck and have patience. I think you have customers because we have no choice.

Recommendation: Book flighst with plenty of time for surprises

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Cebu Pacific Air - Double charges, no flight, no refund! 18

Cebu Pacific Air - Lost boarding pass/request of travel certificate 46

Cebu Pacific Air - Credit card fraud 9

Resolved

Cebu Pacific Air - There is no option to cancel/remove unpaid add ons 35

Cebu Pacific Air - double booking cebu pacific air 1

Cebu Pacific Air - Delayed Flight 5J39 MANILA TO SYDNEY

Cebu Pacific Air - overbooking/no seats available/refund 1

Resolved

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Cebu Pacific Air Contacts

Cebu Pacific Air phone numbers

+63 27 020 888

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Philippines

+1 (855) 523-2722

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United States

+61 291 192 956

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Australia

+86 400 670 0780

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100%
Confidence score

China

+852 39 733 800

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Hong Kong

+81 345 781 447

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Japan

+65 31 580 808

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Singapore

+82 261 052 037

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South Korea

More phone numbers

Cebu Pacific Air emails

feedback@cebupacificair.com

100%
Confidence score: 100%

Support

groupbookings@cebupacificair.com

97%
Confidence score: 97%

media@cebupacificair.com

95%
Confidence score: 95%

communication

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Cebu Pacific Air address

Cebu Pacific Building, Domestic Road, Barangay 191, Zone 20, Pasay City, 1301, Philippines

Cebu Pacific Air social media
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Jul 08, 2026
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