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Cebu Pacific Air contacts
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Cebu Pacific Air emailsfeedback@cebupacificair.com100%Confidence score: 100%Supportgroupbookings@cebupacificair.com97%Confidence score: 97%media@cebupacificair.com95%Confidence score: 95%communication
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Cebu Pacific Air addressCebu Pacific Building, Domestic Road, Barangay 191, Zone 20, Pasay City, 1301, Philippines
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Cebu Pacific Air social media
What category is Cebu Pacific Air related to?
How to contact Cebu Pacific Air customer service?
The phone numbers for Cebu Pacific Air are:
- Philippines: +63 27 020 888
- United States: +1 (855) 523-2722
- Australia: +61 291 192 956
- China: +86 400 670 0780
- Hong Kong: +852 39 733 800
- Japan: +81 345 781 447
- Singapore: +65 31 580 808
- South Korea: +82 261 052 037
The Email addresses for Cebu Pacific Air are:
- Support: feedback@cebupacificair.com
- communication: media@cebupacificair.com
- groupbookings@cebupacificair.com
The address of Cebu Pacific Air's is Cebu Pacific Building, Domestic Road, Barangay 191, Zone 20, Pasay City, 1301, Philippines.
Cebu Pacific Air's website is www.cebupacificair.com
Cebu Pacific Air information: contacts, address, founders, CEO, services, and products
Cebu Pacific Air was founded by 26 August 1988.
To write a complaint about Cebu Pacific Air and get an answer from the officials of Cebu Pacific Air, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about Cebu Pacific Air can be filed via the specific Cebu Pacific Air complaint section.
Cebu Pacific Air is a Philippine low-cost airline. It’s one of the oldest low-cost airlines in Asia.
You can contact the company at +6332-230-8888 or use their guest feedback form online. The company is headquartered in Pasay, Philippines.
Cebu Pacific Building, Domestic Road, Barangay 191, Zone 20, Pasay City, Philippines - 1301
Travel Fund is your virtual wallet on Cebu Pacific Air. Travel Fund is a credit you receive for flight cancellation or schedule change. You can use the credit for your future purchases on Cebu Pacific Air.
You can receive a boarding pass from 7 days to 4 hours before your flight. For the national flights in the Philippines, you can get a boarding pass 1 hour before the flight.
You can access and reprint your boarding pass online on the Cebu website the same way you accessed it the first time.
If your luggage is not found within 7 days, the company will consider it lost. Cebu Pacific Air will provide compensation. You should contact their customer support.
Cebu Pacific Air has relatively low to satisfactory reviews online. Their complaints resolution is rather slow and not efficient. Customers have issues with lengthy refund processes, flight cancellations, lack of communication on refunds, and staff.
Cebu Pacific applies a book-and-buy model. If you fly to or from the US, you can get a refund if your reservation was made at least 7 days before your departure and you cancel it within 24 hours of booking.
If your flight was canceled, you can rebook a flight without change fees or fare difference. You can also choose to keep the value of your ticket as travel credit for future flights or get a full refund. The refund will be returned to the original method of payment
If you would like to change your flight, you would have to pay the fare difference and a rebooking fee. The rebooking fee usually costs between PHP1500 to PHP2800.
If you cancel your flight less than 2 hours before the scheduled departure, you will not receive any refund. The cancellation fee is ₹2250 for flights up to 2 hours before the scheduled departure time.
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ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Cebu Pacific Air Customer Service. Initial Cebu Pacific Air complaints should be directed to their team directly. You can find contact details for Cebu Pacific Air above.
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Use this comments board to leave complaints and reviews about Cebu Pacific Air. Discuss the issues you have had with Cebu Pacific Air and work with their customer service team to find a resolution.