SUBMIT A COMPLAINT

Cebu Pacific Airlost boarding pass/request of travel certificate

1
V Aug 22, 2018 Review updated:

Dear sir/mam, i would like to request for an electronic copy of my boarding pass which i lost last June 27, 2018 after my arrival at puerto princesa international airport i badly needed the electronic copy for my travel expense voucher claim in my office.

Name: Mary Valerie Lozada Magallado
Address: block 9 lot 15 kalikasan homes wescom rd bgy san pedro puerto princesa city
Cp #: [protected]
flight date: JUNE 27, 2018
Destination:manila pps

Flight details:
1. June 27, 2018
MNL - PPS 5J 645
BOOKING NO: SDDQPM

Thank you very much and hoping for your kind consideration.

Sincerely yours,

Mary Valerie L. Magallado

Responses

  • Ar
    Arlyn Joy Oriel Aug 23, 2018

    Good day CebuPac!

    Sir/ Maam, can I request for a copy of my boarding pass for the flight I took under your airline last July 26, 2018 from PPS to MNL and on August 1, 2018 MNL to PPS, or any proof from your office that I boarded for the said flights. This will be used for the reimbursement of the airfare and other travelling expenses.
    Booking Reference Number: OEZEUJ
    Passenger Name: Mritess Abian
    Route: PPS-MNL (5J636) (July 26, 2018/ 14:35H)
    MNL-PPS (5J639) (August 1, 2018/ 14:25H)

    I am hoping for your consideration on this matter. Thank you very much

    Respectfully,

    Maritess L. Abian

    0 Votes
  • Ar
    Arlyn Joy Oriel Aug 23, 2018

    @Arlyn Joy Oriel Please contact me through this email address. [email protected]
    The owner of the said email address will be the one to process said travel voucher. Thank you, CebuPac!

    0 Votes
  • Mh
    mharie joy Oct 16, 2018

    requesting for the copy of boarding pass for the flight of mr. Patrick Manuel on April 12 2018, Manila to Butuan, for liquidation purposes lang po salamat Booking Reference Number:MJCFTH

    0 Votes
  • Mh
    mharie joy Oct 16, 2018

    makakakuwa po kaya ako

    -1 Votes
  • Ma
    marclawrence Nov 14, 2018

    Sir/Madame

    requesting for the copy of boarding pass for the flight of Mrs. Ethel M. Brondial on January 26, 2018, Manila to Butuan, for liquidation purposes lang po salamat Booking Reference Number:PE6M4T

    my mailadd:[email protected]

    1 Votes
  • Good day,

    I'm Dona Rose F. Genobata a passenger of Cebu Pacific Airlines Flight number 5J-993 on November 1, 2018 (Thursday) at 9:40am from Manila going to General Santos City this is my flight details G8P7QY. I have a concern for lossing my boarding pass. What should I do to have a copy of my boarding pass or any certification which is for a requirement of my liquidation. Just email me at [email protected] Hoping for the positive response. Thank you and God bless.

    Dona,
    Passenger

    0 Votes
  • Ar
    Ard Angels Dec 05, 2018

    can i request for a copy of boarding pass or certificate of travel of JOSE MAGALLANES on NOVEMBER 11, 2017, MANILA TO TABLAS, Booking Reference Number: KG8EMN, for liquidation purposes . just email me at [email protected] hoping for your responce, Thank you

    0 Votes
  • Ar
    Ard Angels Dec 05, 2018

    @Ard Angels the owner of the said email address will be the one to process said travel voucher

    0 Votes
  • Je
    Jez-Mer Lachica Dec 11, 2018

    Good day CebuPac!

    Ma'am, can I request for a copy of my boarding pass for the flight I took under your airline last July 27, 2018 from ZAM to MNL and on September 14, 2018 MNL to ZAM, or any proof from your office that I boarded for the said flights. This will be used for the reimbursement of the airfare and other travelling expenses.

    Booking Reference Number: F9JT6S
    Passenger Name: JEZ-MER LACHICA
    Route: ZAM-MNL (5J858) (July 27, 2018/ 14:10H) and MNL-ZAM (5J861) ( September 1, 2018/ 18:15H)
    Email Address: [email protected]

    I am hoping for your consideration on this matter. Thank you very much

    Respectfully,

    Jez-Mer Y. Lachica

    0 Votes
  • Complainant20091 Jan 10, 2019

    It is not the site of Cebu pacific.

    The air carrier must not have a duty to issue the copy of the boarding pass.
    Such document is not foereseen in rules.

    There is the other possibility. The passenger can get the cerificate that hi/she was on the exact flight,
    if the fassenger can
    - submitt e-ticket or full separate reservation
    - submit his full name / address / email
    - provide payment for such certificate / travel document .

    Charges: equivalent of USD15-25 per 1 electronic document / certificate.

    Sr manager for ICAO irregulations matters
    Aryan enginners ltd
    email for request with documents:
    [email protected]

    0 Votes
  • Ni
    Nickey Nookey Travlr Apr 04, 2019

    hello. san po kami magrequest ng travel certificates due to lost boarding passes?

    0 Votes
  • Complainant20091 Apr 06, 2019

    @Nickey Nookey Travlr above: 10th of Jan, 2019

    0 Votes
  • Ro
    Roewene Apr 06, 2019

    Hi. I really needed a certificate since I lost my boarding pass.

    Booking Reference number : MGU8HQ
    Passenger Name:Roewene Sapeda
    Flight dates: March 4, 2019 6:15AM Tacloban to MNL. 5J 652
    March 16, 2019 3:55 PM MNL - TAC 5J 653.
    Email address: Roewene P. Sapeda

    I already chatted on FB but I ddnt get any reply. I really needed that certificate for the liquidation of my travel.
    Thank you.

    0 Votes
  • Ro
    Roewene Apr 06, 2019

    @Roewene Email address: [email protected]

    0 Votes
  • Complainant20091 Apr 07, 2019

    @Roewene Roewene Sapeda:
    There is no PNR MGU8HQ in the Cebu Pacific system, so you do not need the "liquidation"
    This site does not allow e-mail address visible..
    If you need further assistance, please
    copy your above message and transfer request to the message box.
    It can be done by clicking on user's profile.
    Substitute e-mail sign "@" to "(at)" in the email address.
    Regards.
    electronic address: aryan(at)vivaldi.net

    0 Votes
  • Ma
    maricar abanto Apr 24, 2019

    Please I would like request a copy of my boarding pass which was lost during my travel to ilo-ilo. I would like to request a certification of my travel or any means of verification of my travel. I really need it for my liquidation of my travel expenses.
    Please.
    Thank you for reaponse.
    my email.address: [email protected]
    Name: Maricar Abanto
    Booking Reference#: SYPVMV
    Destination: Davao to Ilo-Ilo (January 22, 2019)
    Ilo-ilo to Davao (January 26, 2019)

    0 Votes
  • Un
    Unconditional Cash Transfer Jun 10, 2019

    Dear sir/mam, i would like to request for an electronic copy of my boarding pass which i lost last March 14, 2019 after my arrival at San Jose, Occidental Mindoro airport i badly needed the copy for my travel expense voucher claim in my office.

    Name: Joyce Ann Verganza Caringal
    Address: Unit E #8 Ubas St. Town and Country Executive Village, Mayamot Antipolo
    Cp #: 09266979328
    flight date: March 14, 2019
    Destination:manila sji

    Flight details:
    1. March 14, 2019
    MNL - SJI 5J 513
    BOOKING NO: RH2LGQ

    email : [email protected]

    Thank you very much and hoping for your kind consideration.

    Sincerely yours,

    Joyce Ann Verganza Caringal

    1 Votes
  • Br
    Brian Ray Minerva Jun 16, 2019

    Dear sir/mam, i would like to request for an electronic copy of my boarding pass which i lost last April 1, 2019 after my arrival at Ninoy Aquino International Airport. I badly needed the electronic copy for the reimbursement of my travel expense.

    Name: Brian Ray D. Minerva
    Address: Sta. Monica, Oton, Iloilo
    Cp #: 09055386809
    Email Address: [email protected]
    Flight date: March 31, 2019 and May 31, 2019 (roundtrip)
    Destination: Iloilo- Manila and Manila-Iloilo

    Flight details:
    1. March 31, 2019
    ILO-MNL 5J464
    BOOKING NO: DLUPWB

    2. May 31, 2019
    MNL-ILO
    BOOKING NO: DLUPWB

    Thank you very much and hoping for your kind consideration.

    Sincerely yours,

    Brian Ray D. Minerva

    0 Votes
  • Br
    Brian Ray Minerva Jun 16, 2019

    Airlines Cebu Pacific Air Customer Service lost boarding pass/request of travel certificate
    Cebu Pacific Air / lost boarding pass/request of travel certificate
    Philippines
    Review updated: Jun 16, 2019
    18 comments
    Dear sir/mam, i would like to request for an electronic copy of my boarding pass which i lost last June 27, 2018 after my arrival at puerto princesa international airport i badly needed the electronic copy for my travel expense voucher claim in my office.

    Name: Mary Valerie Lozada Magallado
    Address: block 9 lot 15 kalikasan homes wescom rd bgy san pedro puerto princesa city
    Cp #: [protected]
    flight date: JUNE 27, 2018
    Destination:manila pps

    Flight details:
    1. June 27, 2018
    MNL - PPS 5J 645
    BOOKING NO: SDDQPM

    Thank you very much and hoping for your kind consideration.

    Sincerely yours,

    Mary Valerie L. Magallado

    Updated by Valerie Lm, Aug 22, 2018
    you can email me at [protected]@gmail.com.

    Va Valerie Lm Aug 22, 2018
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    Comments
    Ar Arlyn Joy Oriel Aug 23, 2018
    Good day CebuPac!

    Sir/ Maam, can I request for a copy of my boarding pass for the flight I took under your airline last July 26, 2018 from PPS to MNL and on August 1, 2018 MNL to PPS, or any proof from your office that I boarded for the said flights. This will be used for the reimbursement of the airfare and other travelling expenses.
    Booking Reference Number: OEZEUJ
    Passenger Name: Mritess Abian
    Route: PPS-MNL (5J636) (July 26, 2018/ 14:35H)
    MNL-PPS (5J639) (August 1, 2018/ 14:25H)

    I am hoping for your consideration on this matter. Thank you very much

    Respectfully,

    Maritess L. Abian

    Reply
    0 Votes
    Ar Arlyn Joy Oriel Aug 23, 2018
    @Arlyn Joy Oriel Please contact me through this email address. [protected]@rocketmail.com
    The owner of the said email address will be the one to process said travel voucher. Thank you, CebuPac!

    Reply
    0 Votes
    Mh mharie joy Oct 16, 2018
    requesting for the copy of boarding pass for the flight of mr. Patrick Manuel on April 12 2018, Manila to Butuan, for liquidation purposes lang po salamat Booking Reference Number:MJCFTH

    Reply
    0 Votes
    Mh mharie joy Oct 16, 2018
    makakakuwa po kaya ako

    Reply
    -1 Votes
    Ma marclawrence Nov 14, 2018
    Sir/Madame

    requesting for the copy of boarding pass for the flight of Mrs. Ethel M. Brondial on January 26, 2018, Manila to Butuan, for liquidation purposes lang po salamat Booking Reference Number:PE6M4T

    my mailadd:[protected]@yahoo.com

    Reply
    0 Votes
    Do Dona Rose Fandagane Genobata Nov 14, 2018
    Good day,

    I'm Dona Rose F. Genobata a passenger of Cebu Pacific Airlines Flight number 5J-993 on November 1, 2018 (Thursday) at 9:40am from Manila going to General Santos City this is my flight details G8P7QY. I have a concern for lossing my boarding pass. What should I do to have a copy of my boarding pass or any certification which is for a requirement of my liquidation. Just email me at [protected]@gmail.com. Hoping for the positive response. Thank you and God bless.

    Dona,
    Passenger

    Reply
    0 Votes
    Ar Ard Angels Dec 05, 2018
    can i request for a copy of boarding pass or certificate of travel of JOSE MAGALLANES on NOVEMBER 11, 2017, MANILA TO TABLAS, Booking Reference Number: KG8EMN, for liquidation purposes . just email me at [protected]@gmail.com. hoping for your responce, Thank you

    Reply
    0 Votes
    Ar Ard Angels Dec 05, 2018
    @Ard Angels the owner of the said email address will be the one to process said travel voucher

    Reply
    0 Votes
    Je Jez-Mer Lachica Dec 11, 2018
    Good day CebuPac!

    Ma'am, can I request for a copy of my boarding pass for the flight I took under your airline last July 27, 2018 from ZAM to MNL and on September 14, 2018 MNL to ZAM, or any proof from your office that I boarded for the said flights. This will be used for the reimbursement of the airfare and other travelling expenses.

    Booking Reference Number: F9JT6S
    Passenger Name: JEZ-MER LACHICA
    Route: ZAM-MNL (5J858) (July 27, 2018/ 14:10H) and MNL-ZAM (5J861) ( September 1, 2018/ 18:15H)
    Email Address: [protected]@gmail.com

    I am hoping for your consideration on this matter. Thank you very much

    Respectfully,

    Jez-Mer Y. Lachica

    Reply
    0 Votes
    Flight Safety Jan 10, 2019
    It is not the site of Cebu pacific.

    The air carrier must not have a duty to issue the copy of the boarding pass.
    Such document is not foereseen in rules.

    There is the other possibility. The passenger can get the cerificate that hi/she was on the exact flight,
    if the fassenger can
    - submitt e-ticket or full separate reservation
    - submit his full name / address / email
    - provide payment for such certificate / travel document .

    Charges: equivalent of USD15-25 per 1 electronic document / certificate.

    Sr manager for ICAO irregulations matters
    Aryan enginners ltd
    email for request with documents:
    [protected]@vivaldi.net

    Reply
    0 Votes
    Ni Nickey Nookey Travlr Apr 04, 2019
    hello. san po kami magrequest ng travel certificates due to lost boarding passes?

    Reply
    0 Votes
    Flight Safety Apr 06, 2019
    @Nickey Nookey Travlr above: 10th of Jan, 2019

    Reply
    0 Votes
    Ro Roewene Apr 06, 2019
    Hi. I really needed a certificate since I lost my boarding pass.

    Booking Reference number : MGU8HQ
    Passenger Name:Roewene Sapeda
    Flight dates: March 4, 2019 6:15AM Tacloban to MNL. 5J 652
    March 16, 2019 3:55 PM MNL - TAC 5J 653.
    Email address: Roewene P. Sapeda

    I already chatted on FB but I ddnt get any reply. I really needed that certificate for the liquidation of my travel.
    Thank you.

    Reply
    0 Votes
    Ro Roewene Apr 06, 2019
    @Roewene Email address: [protected]@gmail.com

    Reply
    0 Votes
    Flight Safety Apr 07, 2019
    @Roewene Roewene Sapeda:
    There is no PNR MGU8HQ in the Cebu Pacific system, so you do not need the "liquidation"
    This site does not allow e-mail address visible..
    If you need further assistance, please
    copy your above message and transfer request to the message box.
    It can be done by clicking on user's profile.
    Substitute e-mail sign "@" to "(at)" in the email address.
    Regards.
    electronic address: aryan(at)vivaldi.net

    Reply
    0 Votes
    Ma maricar abanto Apr 24, 2019
    Please I would like request a copy of my boarding pass which was lost during my travel to ilo-ilo. I would like to request a certification of my travel or any means of verification of my travel. I really need it for my liquidation of my travel expenses.
    Please.
    Thank you for reaponse.
    my email.address: [protected]@gmail.com
    Name: Maricar Abanto
    Booking Reference#: SYPVMV
    Destination: Davao to Ilo-Ilo (January 22, 2019)
    Ilo-ilo to Davao (January 26, 2019)

    Reply
    0 Votes
    Un Unconditional Cash Transfer Jun 10, 2019
    Dear sir/mam, i would like to request for an electronic copy of my boarding pass which i lost last March 14, 2019 after my arrival at San Jose, Occidental Mindoro airport i badly needed the copy for my travel expense voucher claim in my office.

    Name: Joyce Ann Verganza Caringal
    Address: Unit E #8 Ubas St. Town and Country Executive Village, Mayamot Antipolo
    Cp #: 09266979328
    flight date: March 14, 2019
    Destination:manila sji

    Flight details:
    1. March 14, 2019
    MNL - SJI 5J 513
    BOOKING NO: RH2LGQ

    email : [protected]@gmail.com

    Thank you very much and hoping for your kind consideration.

    Sincerely yours,

    Joyce Ann Verganza Caringal

    Reply
    +1 Votes
    Br Brian Ray Minerva 0 mins ago
    Dear sir/mam, i would like to request for an electronic copy of my boarding pass which i lost last April 1, 2019 after my arrival at Ninoy Aquino International Airport. I badly needed the electronic copy for the reimbursement of my travel expense.

    Name: Brian Ray D. Minerva
    Address: Sta. Monica, Oton, Iloilo
    Cp #: 09055386809
    Email Address: [protected]@gmail.com
    Flight date: March 31, 2019 and May 31, 2019 (roundtrip)
    Destination: Iloilo- Manila and Manila-Iloilo

    Flight details:
    1. March 31, 2019
    ILO-MNL 5J464
    BOOKING NO: DLUPWB

    2. May 31, 2019
    MNL-ILO 5J449
    BOOKING NO: DLUPWB

    Thank you very much and hoping for your kind consideration.

    Sincerely yours,

    Brian Ray D. Minerva

    0 Votes
  • Br
    Brian Ray Minerva Jun 16, 2019

    Dear sir/mam, i would like to request for an electronic copy of my boarding pass which i lost last April 1, 2019 after my arrival at Ninoy Aquino International Airport. I badly needed the electronic copy for the reimbursement of my travel expense.

    Name: Brian Ray D. Minerva
    Address: Sta. Monica, Oton, Iloilo
    Cp #: 09055386809
    Email Address: [email protected]
    Flight date: March 31, 2019 and May 31, 2019 (roundtrip)
    Destination: Iloilo- Manila and Manila-Iloilo

    Flight details:
    1. March 31, 2019
    ILO-MNL 5J464
    BOOKING NO: DLUPWB

    2. May 31, 2019
    MNL-ILO 5J449
    BOOKING NO: DLUPWB

    Thank you very much and hoping for your kind consideration.

    Sincerely yours,

    Brian Ray D. Minerva

    0 Votes
  • Mi
    michael genito Oct 04, 2019

    Dear sir/mam, i would like to request for an electronic copy of my boarding pass which i lost last May 9, 2019 after my arrival at Bacolod City airport i badly needed the electronic copy for my travel expense voucher claim in my office.

    Name: Michael Christian G. Genito
    Address:
    Cp #: [protected]
    flight date: May 9, 2019
    Destination: bacolod city
    Flight details:
    1. May 9, 2019, 2018
    MNL - BCD 5J 473
    BOOKING NO: QGGBHT

    Thank you very much and hoping for your kind consideration.

    Sincerely yours,

    Michael G. Genito

    0 Votes
  • Bu
    Bushmaster7752 Oct 06, 2019

    .Dear sir/mam, i would like to request for an electronic copy of my lost boarding pass with the following informations

    Butuan to manila
    Date:12-09-2018
    Book ref no. HY6P2S

    Manila to butuan
    Date: FMNPH30KQU6XVW

    Hoping for you immediate response

    0 Votes
  • Bu
    Bushmaster7752 Oct 06, 2019

    Dear sir/mam, i would like to request for an electronic copy of my lost boarding pass with the following informations

    Butuan to manila
    Date:12-09-2018
    Book ref no. HY6P2S

    Manila to butuan
    Date:12-16-2018
    Book no.: FMNPH30KQU6XVW

    Dennis b. Banacia

    0 Votes
  • Ma
    Maria Reyliza Nov 11, 2019

    Dear sir/mam, i would like to request for an electronic copy of my boarding pass which i lost last October 27, 2019 after my arrival at cebu mactan international airport i badly needed the electronic copy for my travel expense voucher claim in my office.

    Name: Maria Reyliza E. Nayre
    Address: Poblacion, Baybay City, Leyte
    Agency: department of education, Baybay City Division Baybay City Leyte
    Cp #: 09553218420
    Email ad: [email protected]
    Flight date: October 27, 2019
    Destination: Bacolod to Cebu
    5J 125

    Ticket: PCP3QS

    0 Votes
  • Ar
    Arlene Rivera Jan 19, 2020

    Dear sir/ ma’am,
    i would like to request for a copy of certification of my boarding pass which i lost it upon arriving here in manila.i badly needed it for my liquidation purposes for my company.The said date is October 26, 2019 from Cebu to Manila
    here’s the details of my flight:
    Booking reference:JBI1HF
    Booking Date:10 September 2019

    hoping for your immediate response
    You can send it to my email address: [email protected]

    Arlene Ordona

    0 Votes
  • Ch
    Charnie Feb 12, 2020

    Dear Sir/Ma'am

    May I request an electronic copy of my boarding pass/travel records which I lost after my arrival at CEBU-MACTAN International Airport last October 25, 2019. I badly needed the electronic copy for my travel expense voucher claim in my school.

    Name: CHARNIE Y. CAINILA
    Address: Sitio Kabaw, Punta Road, Poblacion, San Remigio, Cebu
    Contact Number: 09362610682
    flight date: October 25, 2019
    Destination: Cebu

    FLIGHT DETAILS
    DATE: OCTOBER 25, 2019
    TIME: 16:55
    ZAM (Zamboanga International Airport) – CEBU TER 1 via 5J434
    Flight No. 434
    BOOKING NO: A9T56V

    You can email me through [email protected]
    Thank you so much for your kind consideration.

    Respectfully yours,

    Charnie Y. Cainila

    0 Votes

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