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Austrian Airlines Customer Care Service

0
Complaints9
Pending0
Resolved0

Austrian Airlines AG

Vienna Airport, PO Box 33
Vienna
Austria - 1300

Customer Support Phone Numbers

+43 517 661 000(Austria) 0 0
+43 517 661 061(Worldwide (Austria) 0 0
+1 800 843 0002(USA and Canada) 0 0
+44 370 124 2625(United Kingdom) 0 0
+61 282 784 385(Australia) 0 0
+64 98 872 755(New Zealand) 0 0
+32 26 422 579(Belgium) 0 0
+45 70 113 000(Denmark) 0 0
+33 820 816 816(France) 0 0
+49 695 060 0598(Germany) 0 0
+39 289 634 296(Italy) 0 0
+47 81 521 052(Norway) 0 0
+48 225 203 420(Poland) 0 0
+7 495 705 9104(Russia) 0 0
+46 770 827 373(Sweden) 0 0
+41 435 479 797(Switzerland) 0 0
+86 400 881 0770(China) 0 0
+81 570 089 000(Japan) 0 0
+66 20 566 868(Thailand) 0 0
+ 971 42 112 538(UAE) 0 0
Plus

Austrian Airlines Complaints & Reviews

Austrian Airlines / check in/ luggage

Si
Simona Dobocan on Feb 10, 2019

Unfortunately, I am in the position to write this message due to a complaint. My mother traveled from BUD to ORD on Feb 05 /2019. I have instructed her to have just a carry on luggage . He luggage weight was 8.5 kg. The rudest ticketing agent noticed that she does not speak Nor English of...

Austrian Airlines / missing luggage items

Da
Davidandyehudit on Dec 21, 2018

On Tuesday afternoon 12/18 we left Chicago to come to Tel Aviv on flight number 9850. We had a connection in Vienna flight number 857. We arrived in Tel Aviv on 12/19. When we picked our luggage, on one of the suitcases the zipper of the side pocket was open and the items that we had...

Austrian Airlines / customer service

Ta
Tatiana Scetinina on Sep 23, 2018

Hello . I am writing in regards to the inquiry 1809-OS-03779. My luggage was delayed for 6 days in the early August (original claim number was KIV-OS-13400. I submitted claim to my travel insurance and they need a document called settlement response letter that would state that common...

Austrian Airlines / rrerouted trip from austrian air lines to egypt air and missing baggage

No
Nohaalnofaily on Sep 3, 2018

My trip was canceled os863 on Saturday 1 September and we were rerouted to egypt air ms798 Till date none of my 8 baggage has arrived We had a bad experience in that transit where we waited for over 5 hours me my daughters 8 and 15 and my mum 67 years Returned to Cairo late that made me...

LOT and Austrian / cancellation

Ma
Mario Calvinho on Sep 3, 2017

Dear sirs, On the night of 27th august, lot decided to cancel its flight to warsaw, in vienna airport more than 100 people are witnesses of the discussing position and work of the austrian team that were doing the check in.in fact they were a team of negligent, uneducated, incompetent, racist and...

Austrian Airlines / changed reserved seats

Ga
Gary G. Bloom on Jan 11, 2017

I reserved flights through AEX Travel from Miami to Hong Kong in March 2016 for flights departing on December 18, 2016, returning January 03, 2017 from Singapore. My AEX Travel Record locator number was KKGBXT. As a tall person with long legs, I specifically reserved and paid for exit row...

Austrian Airlines / horrible service

Ma
Markuss on Dec 2, 2015

Me and my brother had to fly with Austrian Airlines to NYC on 2nd of September through Vienna. But when we went to the airport we were told that our flight was canceled. We were disappointed, but there was no other way, so we re-booked our flight to the next day. When we were already on...

Austrian Airlines / fraud, unethical behaviour, inaction by austrian airlines

Ma
Maria Malinova on Oct 13, 2015

Vasyukov Gennady G. 6 August 2014 used the services of airlines Austrian Airlines, and again was the victim of a gross violation of his rights as a consumer. Previous claim was sent to Austrian Airlines 05/08/2014. Unfortunately, we have to admit that during the month, our client became an...

Austrian Airlines / denied boarding

Ra
Rajko Ivanisevic on Jun 9, 2015

A Summary of the Dispute and Complaint filed with Austrian Airlines: • I purchased a return ticket or “red tag ticket” as they call it through the Austrian Airlines website on February 09, 2015 • I was asked the following info: name and surname, D.O.B, what passport I possessed and a passport...